Business Development Mission Critical

Jeffrey S. Hebb...

**** ****** **** • Baldwin, GA 30024 • 386-***-**** • ****.*.****@*****.***

Tier-1 Senior Technology Executive, who drives revenues, delivers operational efficiencies through work-force globalization, and creates cost-effective solutions that facilitate sustainable growth, while building strategic alliances across organizations. An Influential change agent; expert at conceptualizing and directing the development and execution of advanced IT Strategies and Architecture in start-ups and high growth companies across multiple industries and continents. Has had P&L management experience for account of $150 million annually and 350 global resources and demonstrated experience delivering services resulting in retention, and extension of contracts and new business. Has been responsible for new account startup and work-load transition post contract signature including the workload transition to global delivery centers, employee re-badging, and establishing service level KPIs for SLA reporting. Creative and Innovative Leader, who inspires teams to meet or exceed expectations in intense environments. Has the ability to design and implement enterprise architectures and establish operational governance processes to ensure adherence to the enterprise architecture. Has the keen ability to leverage technical expertise to create collaborative solutions and negotiate complex contracts. Is a trusted partner to senior-leadership team who interfaces comfortably with all layers of stakeholders. Core Competencies that Drive Business Results

Business Development

IT Strategic Planning

Partnership and Alliance Building

Service Line/Offering Development

Consulting

Workforce Globalization (outsourcing)

Account startup and Transition management

Multi-year Program Management

P&L Ownership and Management

Business Case Development

Contract Negotiation

Resourcing and Team Building

Program and Project Planning

Fortune 500s IT Advisor

Sales

Service Delivery Leadership

ERP (SAP, Oracle, PeopleSoft)

Managing 3r Party Intermediaries

Optimizing Performance through Vision and Strategy Beyond Now, Atlanta GA – Communications, Media and High-tech 2021 – Present VP of Customer Success

Across Beyond Now global CMT Practice, focuses on improving the business value of BYN SaaS platform offerings. Working directly with some of BYN largest clients to ensure the business value promised through the deployment of BYN SaaS platform is achieved, while ensure both client expectations are met and contract obligations are delivered.

Game-changing Value

Working with BYN largest North America client to deploy two successful digital marketplaces, Small and Medium businesses and IoT. These marketplaces have driven very successful curated selling experiences and operations costs savings through the platform automations of services fulfillment. The client has achieved 250% growth in digital marketplace selling and 310% savings in cost to server.

Partnering with the above client and Accenture to start, establish and grow a communication industry global consortium to bring successful 5G, IoT, security and agriculture solutions to partner markets. The consortium now has 9 members and continues to grow.

Providing the executive sponsorship for the development of a partnership between BYN and Accenture. This partnership will be BYN’s first true SI partnership which will enable Accenture to resell the BYN Platform and implement the solution as a certified platform provider. The partnership within the last two quarters has gone from zero opportunities to now partner on more then a dozen clients, including Accenture deploying for their digital products.

RAISING THE ROI ON TECHNOLOGY

Jeffrey S. Hebb Page 2

Accenture, Atlanta GA - Fortune 100, operates in 140 countries 2016 – 2020 Principal Director Communications, Media, & Technology, CxO Advisory/Digital Transformation, The CMT Practice within Accenture Technology Consulting, focuses on improving the business value of IT through the implementation of New IT. The groups professionals are experienced with bold, value-creating approaches to New IT. As a Principal Director, I have led large, creative and challenging consulting projects. Additionally, I have worked closely with clients, and Accenture Managing Directors and Industries Groups in program planning, delivery, and proposal development on high-impact business pursuits. Game-changing Value

Provided global CIO and CTO advisory services to one of the countries largest privately held enterprises with annual revenues of ~$145 Billion, which included IT Spent Analysis, Recommendations on IT Trends and Technology, and globalization of the across enterprises IT workforce providing $49M annualized saving.

Provides Agile transformational oversight (4500 resource eAgile initiative) to a global client which resulted in a 23% improvement in IT efficiency, reduction in technology debt, multi-modal IT delivery models, alignment of Business and IT to the same Products Strategies that enabled predictable and reliable IT delivery.

Led an IT Capacity Planning assessment to evaluate 2500 internal resources and 4500 contractors for the workforce’s ability to delivery on Business expectations and commitments. The initiative identified the client was significantly understaffed and 170% over commitment. Ericsson Plano, TX Fortune 100, operates in 160 countries 2014 – 2016 NA VP of Strategy and Technology Consulting,

As the North American VP of Strategy and Technology Consulting, Jeffrey lead the several consulting practices; Big Data, IT Services, and Cloud. After successfully building these practices, Ericsson CSI completed a re-org and Jeffrey was asked to lead and build the following practices Cloud Applications Services, Data Center and Infrastructure Modernization Services, Security Consulting and DevOps. Game-changing Value

Grew the Big Data, IT Services and Cloud services group by 150 in head count, 357% in revenue growth in the 1H 2015.

Provided leadership to build 4 brand new services practices for E s CSI unit: Cloud Applications Services, Data Center and Infrastructure Modernization Services, Security Consulting, and DevOps .

Provided the Executive Leadership and sponsorship to build the EcMP – E/// Cloud Migration Platform and supporting business $35M+

Built the Security, DevOps and Data Center and Infrastructure Modernization practices from scratch to a total group of ~50 resources

While driving the growth of new practices was able to achieve a 91% utilization target Accenture, Atlanta GA - Fortune 100, operates in 140 countries 2012 – 2014 Sr. Manager

The IT Strategy and Transformation (ITST) Practice within Accenture Technology Consulting, focuses on improving the business value of IT. The groups professionals are experienced with bold, value-creating approaches to IT, bringing boardroom-relevant criteria to IT investments and helping high-performance businesses to “think bigger” about IT’s ability to improve operating results. As a Senior Manager, I have lead large, and challenging consulting projects. Additionally, I have worked closely with clients, Managing Directors in ITST, as well as Managing Directors in Accenture’s industry groups in program planning, delivery, and proposal development on high-impact business pursuits.

Game-changing Value

Provide Operations Excellent leadership for a large Media client that enabled the realization of $49M operating savings. As well, lead two additional initiates one to Transform Application Operations and the second to implement Dev Op delivery capabilities.

Provided transformational leadership to a CMT client which resulted in a 55% improvement in IT efficiency, reduction in technology complexity, variable service model, and overall cost reduction by 40% which provided an $83M operating expense reduction and $27M increase in discretionary investment. Jeffrey S. Hebb Page 3

Provided transformational leadership by generating 38% operational savings for large Media client Operational Transformation program ~ $35M annual operating cost savings.

Worked with Accenture’s Orange account team to develop a mainframe retirement strategy for the client’s mainframe-based billing platform. The program enabled the retirement of 40,000 MIPs of mainframe computing capacity

Lead three different consulting teams within ITST and other Accenture practices, provided overall direction and oversight in the creation of client work products and ensured successful delivery for a large Media company. Provide specific guidance to team members to ensure that project focus is on target and work is accomplished on time and of the highest quality standards, have also provided oversight to trouble projects

Contribute to thought capital development on topics of interest to potential clients and collaborating with others in the firm on client development activities Hewlett-Packard, Palo Alto, CA - Fortune 100, operates in 170 countries 2002 – 2012 EXECUTIVE MANAGING CONSULTANT

Spearheaded HP/EDS “mega deal” ($100M+) solution and pursuit teams establishing client relationships, developing multiyear IT transformation programs, and understanding the client’s business environment. Define IT renewal, Enterprise Architecture and transformation strategies, validate proposals to mitigate risk, manage relationship with 3rd party intermediaries, qualify project plans and cost models, and design client solutions that drive profitability and revenue growth. Oversee new account start-up, service and resource transition and services enablement. Game-changing Value

Provided transformational leadership by generating 45% operational savings for HP’ large communications

(AT&T) client Operational Transformation program – a nearly $1B cost savings. Program enabled the elimination of 8 data centers, 7000 servers, and 460 applications.

Developed Data Center Consolidation and rationalized deployed technology strategy to achieve 35% reduction in operational costs for a large communications company (Sprint)

Design mainframe modernizations programs for several large clients (Southland Corporation, Allegany Energy Sprint, Embark, TDS) and over saw the delivery of the programs. Total mainframe processing power retire 80,000 MIP.

Provides CIO advisory services for IT strategies and Enterprise Architecture, enables HP clients to realize operational savings while funding Major IT portfolio transformation that aligned with new business objectives.

Work with HP’s largest clients to establish Enterprise Architectures and Governance processes to ensure adherence to the EA

Oversee new account startup including services (multi-tower) transition, employee transition and re-badging, and SLA KPI base-lining

Provide pursuit leadership by working directly with 3rd party intermediaries to scope opportunities and provide adherence to procurement processes.

Lead large programs and project teams for client initiatives, included managing Global SAP and Oracle implementations

Developed and supported acquisition and merger IT strategies to enable accelerate company integration for a large communication company (Sprint)

GLOBAL ENTERPRISE ARCHITECT (EDS), 2005 – 2007

Led EDS deliver and pursuit teams to establish relationships with Fortune 500 clients, developed programs and long- term IT renewal strategies, leveraged short-term initiatives to fund longer-term transformation programs, and established and directing EDS services delivery teams. Provided solution leadership for multiple large global pursuits teams. Architected key corporate portfolio offerings for integration services, digital value chain, digital assessment management and service delivery, and data center consolidation (virtualization solution). Designed and delivered IT portfolio transformation programs for clients.

Game-changing Value

Provided delivery oversights for startup accounts with P & L responsibility

Lead applications portfolio rationalization assessment and developed multi plans to enable rationalization

Designed and lead application modernization initiate that retired 36 mainframe applications, three mainframes and implemented SAP

Directed programs which included client, EDS and third party personnel

Work directly 3rd party intermediaries to scope opportunities and follow their purchasing process

Oversee new account startup including services (multi-tower) transition, employee transition and re-badging, and SLA KPI base-lining

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Created 55% operational cost savings over three years by transforming the application development work- force to a global delivery organization.

BUSINESS DEVELOPMENT MANAGER/PRACTICE DEVELOPMENT LEADER (EDS), 2002 – 2005 Managed key business partnerships, including the EDS-Oracle and the webMethods (EDS’ corporate partner development portfolio) relationships. Challenged with strengthening and growing relationships, directing sales support teams, leading consulting engagements, advising on large-scale implementations, establishing teaming agreements, developing pricing and cost models, and closing new business opportunities. Game-changing Value

Grew B2Bi pipeline 1700% – from $3M to $50M+ – and client list from 3 to 60+.

Oversee and manage the global Oracle and webMethods partner relationship.

Designed and delivered InfoWorld 100 award-winning e-business portal; portal enabled client to double sales revenue.

Education

Bachelor of Computer Science – High Tech, Acadia University, Wolfville, Nova Scotia, Canada Professional Development

Oracle Financial Applications, (G/L, A/P, A/R, purchasing, project costing and project bill)

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