Driver and Technical Support Services

Shah Mohammed

CEI Inspectors

Mr. Mohammed is a former Florida Department of Transportation employee who has several years of experience checking permit related roadway work on the state highway system. He has experience evaluating the contractor’s contract compliance with maintenance of traffic, desilting and videoing of drainage pipe, compaction of pipe backfill material, repair of pipe joints, driveway and sidewalk construction, pavement restoration and other permit related work.

EXPERIENCE

01/2020 - Present: Maintenance Contracts and Permits Inspector, The Corradino Group, D5 Maintenance Support Services Contract, Oviedo Operations. Responsibilities Include. Daily activity inspection and documentation of contractor activities in FDOT’s One Stop Permitting System. Inspection of MOT, utility work, drainage and driveway connections, pipe replacement, curb and gutter installation and other maintenance contract and permit work. Reference: FDOT: Laith Kareem, 407-***-****, Brahim Sahraoui, 407-***-****

06/2019 - 01/2020: Vehicle Driver, Transdev, Orlando, Florida. Responsibilities Include. Performed pre-trip inspections of transit vehicles as required by Government Regulations. Operated various types of mass transit vehicles utilizing defensive driving techniques according to guidelines established by the Authority. Utilized on-board technologies which are not limited to 2-way radio communications, public announcement system, and GPS Ranger. Knowledgeable of ADA rules and regulations including operating wheelchair lifts/ramps and securement. Operated transit service safely, courteous and adhering to designated time points.

08/2016 - 06/2019: Help Desk Technician, Lockheed Martin, Orlando, Florida. Responsibilities Include. Assist staff with installation, configuration, and ongoing usability of desktop computers, peripheral equipment, and software. Provide timely responses to client and management requests. Provide updates on such requests need to be provided on a regular basis. Follow set policies and procedures when assisting clients to ensure proper handling of requests. Provide telephone support to the end-users on hardware, software, general use, question, and network related problems. Provide screen share support when necessary.

03/2012 - 08/2016: Customer Service Engineer, Siemens IT Solutions, New York, New York. Responsibilities include: Provided technical support to clients nationwide. Responsible for resolving service-related issues. Running scripts and replacing data drives in symmetric servers.

04/2008 - 03/2012: Permits Inspector, Florida Department of Transportation, Oviedo, Florida. Responsibilities include: Check Contractor’s MOT to ensure compliance with permit requirements. Identify drainage structures and verify proper desilting and videotaping is in accordance with contract documents. Review video logs to identify pipe deficiencies and determine proper repairs. Inspect drainage repair operations to confirm resolution of issues. Ensure density of pipe backfill material within pipe envelope meets project specifications. Inspect and document pavement layers meet project plans and specifications. Verify striping and pavement markings comply with project plans.

2004 - 04/2008: Technical & Hardware Consultant, Computer Consultant, Orlando, Florida. Responsibilities include: Provided technical consultation and implementation services to clients. Worked with designing and installing LANS, Servers and CPUS.

1997 - 2004: Desktop Administrator, AT&T Wireless Services, Orlando, Florida. Responsibilities include: Provided technical support to internal customers. Completed LAN troubleshooting. Resolving IT issues relating to laptop, desktop, and printer services.

1995 - 1997: Field Service Technician, Vanstar Computer Services, New York, New York. Responsibilities include: Provided connectivity support for 800+ node network offering technical phone support for Vanstar’s multi-vendor extended warranty program. Configured hardware and software solutions on large customer sites, such as SunTrust, Bank of America, and International Speedway.

Contact this candidate