Gloria Ibimina Ochoche
***** ***** **, ***** *******, Texas.
C: +281******* E: ***************@*****.***
BACKGROUND
Result-driven professional with a strong background in data entry, corporate communications and customer service. Has a deep understanding of stakeholder involvement and a track record of client satisfaction. Highly skilled at analyzing data to inform, streamline, and provide high-value customer experience, aligning initiatives with business objectives to achieve organisational goals. Adept at facilitating data integrity and has high attention to details. Able to work well independently or with other team members to foster inclusive, cooperative connections that result in long-lasting company gains.
EDUCATION
Bachelor of Science in Business Administration 2016 – 2020 Rivers State University of Science and Technology, Port Harcourt, Nigeria.
Master’s in Business Administration (MBA) 2004-2005 Rivers State University Science and Technology Port Harcourt, Nigeria.
Master’s in Education (MEd) International Education 2015- 2016. University of Dundee, Scotland.
Masters in international Commercial Law (LLM) 2017-2018 University of Salford Business School, Salford, Manchester.
PROFESSIONAL EXPERIENCE
Data Entry/ Corporate Communications
08/2020 – Present
NRG Real Estate Group (Part-time Volunteer)
Houston, TX
Created spreadsheets to track important customer information and orders.
Transferred data from hard copy to a digital database and update customer information in a database.
Implemented a peer review process, which improved data integrity and accuracy by 40%.
Collaborated with the data management team to identify discrepancies, resolve errors, and deliver remedial training to team members to prevent inaccurate data entry. Organized existing data in a spreadsheet.
Verified outdated data and made any necessary changes to records.
Promoted company brand in social media and assisted with social media communications.
Assisted with special projects that required large amounts of data entry.
Corporate Communications Specialist
11/2017 – 08/2020
Qatar Museums Authority
Doha, Qatar
• Planned and implemented various corporate events in collaboration with communications team.
• Facilitated an effective communication culture with other staff members to ensure timely dissemination of messages throughout the organisation and that every message aligns with corporate standards for style, content, etc.
• Designed and supervised the production of sales and collateral presentation materials.
• Organised several various marketing campaigns.
• Assisted in development and coordination of specific customer communications.
• Created communication strategy and plans.
• Wrote news releases, media interview key messages and Q&A, director’s speeches/talking points, PowerPoint presentations, media statements and responses
Communications Coordinator
05/2013 – 11/2017
Oryx GTL
Doha, Qatar
• Developed and implemented strategies and programs to communicate the company’s business objectives, culture and values to its employees and to external audiences
• Maintained the company’s intranet site including posting new information.
• Created communication strategy and plans.
• player-coach accountable for Public Relations and Internal Communications functions
• Executed innovative communication strategies and leveraged news outlets, social media, email, company intranet, video, streaming video, digital signage and new technology.
Skills
Microsoft Office 365 and Microsoft Excel
Google sheets and Spreadsheets
Excellent Communication skills
Operational and Customer Analytics
People Analytics
Great attention to details
Data Management and Project management skills
Excellent networking ability
Leadership and organizational skills
Excellent presenting skills and a great listener
Complex problem-solving skills.