Customer Service Catering Manager
Resume:
Candace Lost-Bear
Lewiston ID, 83501
***************@*****.***
OBJECTIVE
Seeking a position which will utilize my extensive experience in the restaurant, management and hospitality industry. My front of the house skills include an immaculate attention to detail and top-notch customer service which have been applauded by both management and clientele. I have honed my experience and skills over the past 10 plus years in the industry in catering to the restaurant guests in the arena of fine dining, casual dining, luxury food and beverage service.
EDUCATION
Squalicum High School
Highschool Diploma 2007
Bellingham Technical College
Associates Degree 2009
Certified Dental Assisting Degree 2010
SKILLS AND ABILITIES
Strengths in providing services to my guests during their dining experience at our restaurant, including but not limited to food, beverage and menu knowledge. My restaurant expertise also includes food pairing with fine wines, craft beers and cocktails to help create the best possible experience for our guests.
COMMUNICATION
Excellent communication and guest service skills, as well as a friendly, reassuring demeanor should an unexpected problem arise. Strong ability to connect and appropriately communicate with restaurant owners, management, co-workers and guests.
LEADERSHIP
Previously I was the lead server and Catering Manager of a high paced restaurant where it was my responsibility to delegate tasks and ensure daily operations run smoothly and effectively. Also training new employees to create a well functions know lag able staff.
EXPERIENCE
Whitefish Lake Restaurant, Bartender/Server
Whitefish MT, December 2020-March 2024
Whitefish golf course has been a great well of information and experience for me. As a bartender my cocktail knowledge and skill has grown exponentially and as a server in the club my guest server relationships have become something every guest will remember and make them want to come back again and again.
Piggyback BBQ, Lead Server/Catering Manager
Whitefish MT, October 2018-October 2020
As a server, this job entailed serving guests, gaining an extensive knowledge base about Barbecue and the dishes we served while creating a fun and welcoming environment for our guests. I was also the Catering Manager. This role involved making first contact with the client and helping them create the perfect menu service structure for their event, whether it be a plated dinner or a buffet style service. It was also my responsibility to arrange deposits and payments for the restaurant as well as creating the right team to serve the guest at their event.
Backslope Brewing Company, Server
Columbia Falls MT April 2016-October 2018
At Backslope all servers where required to have and maintain extensive beer knowledge including the brewing process to better assist our guests in choosing the right beer for them. Expanding my food knowledge at this restaurant with the elevated menu enabled me to become a competent server in better assisting the guests needs and enhancing their dining experience.
Semiahmoo Resort Restaurant and Bar, Server
Blaine WA, April 2014-December 2014
Semiahmoo was my introduction into high-end service. At this resort I learned about table-side bottle service, including gaining extensive wine knowledge from the in-house sommelier. The Gold Star Professional Training seminar provided me the ability to perfect my skills to offer professional table-side service. Also, it offered me the knowledge and experience to create an inviting yet professional environment for my guests along with being a respected team player with the management and staff.
REFRANCES
Todd Wright
Whitefish Lake Golf Course, Bar Lead
Whitefish MT. 713-***-****
Brittney McKay
Semiahmoo Resort, Shift Lead
Blaine WA. 253-***-****
Reeves Stanwood
Piggyback BBQ, Owner Operator
Whitefish MT, 406-***-****
Additional References Provided Upon Request
Contact this candidate