Physical Therapy Technician

Penny Sue Kauffman

*****.*.********@*****.*** 623-***-****

Education

Purdue Global University December 2024 - Present

Certification in Billing and Coding

Pursuing billing and coding certification

Gaining knowledge in medical coding

Learning about medical billing processes

Glendale Community College 1998

Some College

Completed various college courses

Gained foundational knowledge in a variety of subjects Explored different academic disciplines

Long Medical Institute of Arizona 1995

Certified Physical Therapy Technician

Attained certification in physical therapy

Acquired skills in aiding physical therapy treatments Developed understanding of medical terminology and coding Work Experience

Merchant Escalated Support November 2021 - March

Aston Carter

Contingent worker for Doordash in training

Merchant Escalated Support March 2022 - October 2023 Doordash

Investigated and resolved escalated cases with realtime remote support Provided comprehensive live support to restaurants, retailers, and pharmacies Created solutions utilizing internal resources and external websites Recycling Representative/Consultant August 2005 - April 2010 Abitibi Consolidated Recycling Division

Designed and successfully implemented the Abitibi 'Retriever' Program for paper collection recycling and fundraising

Cultivated strong relationships with educational institutions, churches, nonprofits, and commercial clients

Generated high traffic campaigns benefiting my cust Achievements

Professional Certification 1996

Physical Therapy Technician Certification

Certified as a Physical Therapy Technician in 1996 Demonstrated proficiency in applying physical therapy techniques Developed expertise in assisting with patient rehabilitation exercises

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