Client Services Data Governance
Resume:
Eric Raymond
Director of Client Services - Zovy LLC
Kingston, MA 02364
************@*****.***
Professional Summary
A talented Sales Director with over 5 years' experience in software sales and management. I offer the passion and drive to exceed targets and objectives while directing Sales teams towards providing the most efficient Client Services.
Work Experience
Director of Client Services
Zovy LLC-Waltham, MA
November 2014 to Present
Zovy is the leading provider of accessible data governance solutions. Zovy offers industry leading data archiving, email archiving, backup and eDiscovery solutions that allow companies to simplify IT strategies, lower overall costs and free up resources without having to make sacrifices in terms of functionality, security or control.
• Drive sales of Zovy solutions while directing the Enterprise Data Governance function.
• Schedule and execute eDiscovery and legal consultations.
• Develop and implement sales strategies, providing training to teams for successful integration.
• Display a continual passion for winning sales.
• Identify opportunities for increased efficiency and revenue, developing and implementing improvements to processes and procedures.
• Oversee and manage the team responsible for backup and archiving demonstrations both onsite and remotely.
• Achieved 35% of 2 million quota in the first 3 months of employment.
• Maintain positive, long-term client relationships through extensive travel to current and new customer locations
• Generate leads, open channels of communication, negotiate terms and close sales with new customers.
• Develop and manage the Enterprise Data Governance pipeline to exceed individual and team targets. Manager
Carbonite, Inc
February 2013 to October 2014
Managed accounts across the Enterprise and Higher Education sectors. Clients included: Franchise Accounts - Subway, Darden Restaurant Group, Delta Dental and DMR's - Tiger Direct and Insight.
Manager
Carbonite, Inc-Boston, MA
January 2010 to October 2014
Business & Educational Sales
Carbonite, Inc
January 2012 to February 2013
Generated leads and closed sales for enterprise business solutions, educational and University solutions.
• Led large scale product demonstrations and product installs.
• Grew small business product from $200k per month to $1 million per month
• Opened communication channels and won the first government contract at over $300K.
• Closed over $5 million in sales in 13 months.
• Developed product and marketing to the enterprise, educational and SMB markets around the world Sales Representative
Carbonite, Inc
January 2011 to January 2012
Sold and marketed to the SMB and reseller market.
• Expanded business from US Market into European and Asian Markets
• Substantially increased new accounts and sales volume from existing accounts.
• Grew the combined territory sales to over $4 million annually. Technical Support Rep
Carbonite, Inc
January 2010 to January 2011
Acted as the key liaison between customers and tier 1 support, managing communications and providing regular updates to clients.
• Worked in close collaboration with marketing and product development to implement new features. First Assistant Golf Professional
Turner Hill Golf Club-Boston, MA
April 2001 to November 2010
• Closed membership sales ($140k initiation fee)
• Closed sales of over 250 Memberships
• Managed and supervised 20 employees, leading teams toward exceeding targets and objectives. Education
Boston University (Met School), Golf Academy of America New Hampton Preparatory School
Additional Information
CORE COMPETENCIES
CRM
Enterprise Software
Sales Management
Leadership & Training
SaaS
Negotiation
Product Marketing
Business Development
Product Management
Salesforce.com
Lead Generation
Account Management
Strategic Partnerships
Analytics
Forecasting
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