Remote Data Entry

Dena Merchant

****.**********@*****.*** 678-***-**** Greensboro, NC

SUMMARY

Detail-oriented professional with 20 years of experience in administrative and billing roles, proficient in database management and updating records. Skilled in Microsoft Excel and various office machines, ensuring accurate and efficient data entry. Seeking a Data Entry position to leverage extensive background in documentation review and medical invoicing.

WORK EXPERIENCE

TRC Staffing/FTI Consulting Atlanta, GA

Third Party Resolution Specialist Feb 2023 - Aug 2023

• Analyzed and managed past-due accounts for over 90 days, ensuring accurate status tracking and efficient resolution.

• Liaised with insurance companies to confirm claim statuses and secure payments, updating patient financial records accordingly.

• Ensured compliance with state and federal regulations regarding billing and collections, maintaining up-to-date knowledge of relevant laws.

Change Healthcare Atlanta, GA

Third Party Resolution Specialist Jul 2018 - Nov 2022

• Coordinated with insurance companies to verify coverage and engaged with employers to secure Worker's Compensation details when necessary.

• Facilitated communication between patients, legal representatives, and internal teams regarding case progress and financial obligations.

• Managed delinquent accounts through diligent monitoring, updating patient financial information, and implementing collection strategies.

• Ensured compliance with state and federal billing and collection regulations while maintaining up-to-date patient account records and processing claim payments.

PruittHealth Inc Norcross, GA

Medical Billing Specialist Jun 2008 - Sep 2017

• Reviewed patient accounts and audited documentation to ensure accuracy before initiating the billing process.

• Processed comprehensive billing for primary, secondary, and tertiary insurance, ensuring timely and accurate submissions.

• Managed accounts receivable by posting payments and conducting follow-ups on aged receivables to maintain financial integrity.

• Addressed denials, facilitated reconsiderations, and handled overpayment requests, contributing to revenue recovery efforts.

ILD Telecommunications, Inc Atlanta, GA

Administrative Assistant/Accounts Payable Specialist Nov 2001 - Sep 2005

• Managed daily administrative tasks including scheduling appointments, maintaining file systems, and handling incoming calls to facilitate office efficiency.

• Processed accounts payable duties such as invoice collection, data entry with precise coding, and ensured mathematical accuracy to uphold company financial integrity.

• Executed monthly financial procedures including preparation of journal entries and reconciliation of vendor invoices, adhering to strict compliance with regulatory requirements. MediaOne Norcross, GA

Administrative Assistant Dec 1999 - Dec 2000

• Managed the preparation and distribution of invoices, reports, memos, and correspondence, ensuring timely and accurate communication within the organization.

• Coordinated logistics for conference calls and meetings, and maintained inventory of office supplies to support the Marketing department's operational needs.

Charter Behavioral Health Systems Norcross, GA

Administrative Assistant Aug 1998 - Dec 1999

• Managed comprehensive administrative support tasks, including maintaining files, coordinating schedules, and composing correspondence for team efficiency.

• Facilitated communication and organizational flow by scheduling appointments, directing phone calls, and handling mail distribution with a focus on providing friendly customer service. EDUCATION

Sanford Brown Institute

Certificate in Medical Billing and Coding, Medical Billing and Coding Atlanta, GA

Aug 2006

SKILLS

Billing • Documentation • Medical Billing • Medical Invoicing • Typing • Epic • Medical Records • U.S. Health Insurance Portability and Accountability Act (HIPAA) • Documentation Review • Research • Ivr • Icd-10 • Microsoft Word • Microsoft Excel • CMS 1500 • Ub04 • HCPCS • Various Office Machines • Office Experience

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