Member Service Criminal Justice
Resume:
**** *. ******** ** **** Meridian, ID *****
Mobile: 510-***-**** · ***********@*****.***
Erika S. Ferrer
Objective
Looking to add my talents, knowledge, and hard work ethic within your organization and become an essential part of your staff. Utilize all skills learned, in order to contribute to the overall success of the company.
Skills
Having acquired extensive experience in various areas in the retail/big box business as follows: Management/Supervisor skills, cashiering, merchandising, knowledge of computers, working with security systems, safety training, prepping and setting visual displays for special events, inventory audit, post audit, deter and prevent shoplifting (other in store crimes), and work with local law enforcement agencies. Also, a graduate of Costco U. Bilingual (Spanish)
Education
West Valley College Saratoga, CA -Sept.2003-Jan.2008
Major: Criminal Justice
Evergreen College San Jose, CA -Sept.2001-June 2003
Major: Criminal Justice
Willow Glen High school. San Jose, Ca, Aug 1997 ‘June 2002
ExHigh School Diploma
Costco Wholesale - San Jose II #148 - 2201 Senter Rd. San Jose, CA 95119
(Mar. 2012-Present)
Current Held Position: Front End Supervisor – (Dec. 2018-Present)
Recent Held Position: Night Merchandising Floor Supervisor – (Dec. 2016-Dec. 2018)
Major Sales Associate – (June 2015 – Dec. 2016)
Cashier – (Mar. 2012 – June 2015)
Responsibilities: FE Supervisor: Member Service. Managing/Supervising employees, using the performance log, writing reviews and counseling notices. Sales audit, knowing daily numbers, goals, and focuses/benchmarks of the company. Night Merchandising: procedure, and paperwork of incoming depots. Also, setting the floor, creating and finishing moves. Writing of the employee schedule, employee placement, and keeping a positive working environment. Major Sales: Member Service, Knowledge of products, Merchandising, and Stocking. Cashier: Money handling, Member Service, participating in Focuses/Benchmarks.
Costco Wholesale – Hayward #1061 – 28505 Hesperian Blvd. Hayward, CA 94545 (Nov. 2010-Mar. 2012)
Position held: Cashier (May 2011 – Mar. 2012)
Lost prevention (Nov. 2010 – May 2011)
Responsibilities: Maintaining the integrity, and safety of the business, stopping and apprehending any suspicious activity detrimental to the business.
Costco Wholesale – Santa Clara #129 – 1601 Coleman Ave. Santa Clara, CA 95050 (April 2006 – Nov. 2010)
Positions held: Lost Prevention Supervisor (Nov. 2007- Oct. 2010)
Lost Prevention (Nov. 2006 – Nov. 2007)
Night Merch Stocker (July 2006 – Nov. 2006)
Responsibilities: Maintaining the integrity, and safety of the business, stopping and apprehending any suspicious activity detrimental to the business. Night Merch Stocker: Stocking any assigned area of the floor. Blocking down, working safely, detailed, and being “Showtime ready”.
St. Luke’s Greater- Boise 12/14/21-11/12/22
600 N Robbins rd Boise,.ID 8***
Responsibilities: Properly great and asure patients are in the correct location and have a schedule appointment. During Covid We where to screen every person who entered the facility and made a safe and welcoming environment for patients and staff.
St.Luke’s Rheumatology and Bone Health PAS -Meridian 11/14/22-06/30/23
Responsibilities: I started in the front desk basically checking patients in and out. Scheduling follow up appointments and communicate with back office when patients arrived at there appointment. I was than introduced to a new position in Bone Health. Scheduling New and existing patients. Learn to work using Epic system. (Newest edition) Microsoft word, excel, One Note, and Teams. Learn to work with referrals and Scheduling form them when built. Work closely with all providers and have great communication skills with them, and of course patients.
ADA County Juvenile Detention Center
6300 W Denton St. Boise, ID
11/15/23 – 11/ 15 -24
Responsibilities :.Juvenile Detention Officer
Security
Ensure the safety and security of the facility and its residents by conducting searches, monitoring visitors, and responding to emergencies
Supervision
Oversee the daily activities of detainees, including their behavior and health
Counseling
Provide individual and group counseling, and teach behavioral management and problem-solving skills
Record keeping
Maintain accurate records of detainees’ activities and behaviors, and prepare reports
Crisis intervention
Respond to emergencies and provide crisis intervention to detainees
Training
Participate in training activities and staff meetings, and train and evaluate staff
Medical care
Provide first aid, dispense medication, and assist with medical orders
Release
Release detainees and return their property in accordance with established procedures
Communication
Communicate with detainees, their families, law enforcement, and other staff
Juvenile detention center officers also ensure that the facility’s living areas, dining areas, and work areas are safe for everyone.
1961 W. Franklin Rd D101 Meridian, ID 83642
Mobile: 510-***-**** · ***********@*****.***
Erika S. Ferrer
Objective
Looking to add my talents, knowledge, and hard work ethic within your organization and become an essential part of your staff. Utilize all skills learned, in order to contribute to the overall success of the company.
Skills
Having acquired extensive experience in various areas in the retail/big box business as follows: Management/Supervisor skills, cashiering, merchandising, knowledge of computers, working with security systems, safety training, prepping and setting visual displays for special events, inventory audit, post audit, deter and prevent shoplifting (other in store crimes), and work with local law enforcement agencies. Also, a graduate of Costco U. Bilingual (Spanish)
Education
West Valley College Saratoga, CA -Sept.2003-Jan.2008
Major: Criminal Justice
Evergreen College San Jose, CA -Sept.2001-June 2003
Major: Criminal Justice
Willow Glen High school. San Jose, Ca, Aug 1997 ‘June 2002
ExHigh School Diploma
Costco Wholesale - San Jose II #148 - 2201 Senter Rd. San Jose, CA 95119
(Mar. 2012-Present)
Current Held Position: Front End Supervisor – (Dec. 2018-Present)
Recent Held Position: Night Merchandising Floor Supervisor – (Dec. 2016-Dec. 2018)
Major Sales Associate – (June 2015 – Dec. 2016)
Cashier – (Mar. 2012 – June 2015)
Responsibilities: FE Supervisor: Member Service. Managing/Supervising employees, using the performance log, writing reviews and counseling notices. Sales audit, knowing daily numbers, goals, and focuses/benchmarks of the company. Night Merchandising: procedure, and paperwork of incoming depots. Also, setting the floor, creating and finishing moves. Writing of the employee schedule, employee placement, and keeping a positive working environment. Major Sales: Member Service, Knowledge of products, Merchandising, and Stocking. Cashier: Money handling, Member Service, participating in Focuses/Benchmarks.
Costco Wholesale – Hayward #1061 – 28505 Hesperian Blvd. Hayward, CA 94545 (Nov. 2010-Mar. 2012)
Position held: Cashier (May 2011 – Mar. 2012)
Lost prevention (Nov. 2010 – May 2011)
Responsibilities: Maintaining the integrity, and safety of the business, stopping and apprehending any suspicious activity detrimental to the business.
Costco Wholesale – Santa Clara #129 – 1601 Coleman Ave. Santa Clara, CA 95050 (April 2006 – Nov. 2010)
Positions held: Lost Prevention Supervisor (Nov. 2007- Oct. 2010)
Lost Prevention (Nov. 2006 – Nov. 2007)
Night Merch Stocker (July 2006 – Nov. 2006)
Responsibilities: Maintaining the integrity, and safety of the business, stopping and apprehending any suspicious activity detrimental to the business. Night Merch Stocker: Stocking any assigned area of the floor. Blocking down, working safely, detailed, and being “Showtime ready”.
St. Luke’s Greater- Boise 12/14/21-11/12/22
600 N Robbins rd Boise,.ID 8***
Responsibilities: Properly great and asure patients are in the correct location and have a schedule appointment. During Covid We where to screen every person who entered the facility and made a safe and welcoming environment for patients and staff.
St.Luke’s Rheumatology and Bone Health PAS -Meridian 11/14/22-06/30/23
Responsibilities: I started in the front desk basically checking patients in and out. Scheduling follow up appointments and communicate with back office when patients arrived at there appointment. I was than introduced to a new position in Bone Health. Scheduling New and existing patients. Learn to work using Epic system. (Newest edition) Microsoft word, excel, One Note, and Teams. Learn to work with referrals and Scheduling form them when built. Work closely with all providers and have great communication skills with them, and of course patients.
ADA County Juvenile Detention Center
6300 W Denton St. Boise, ID
11/15/23 – 11/ 15 -24
Responsibilities :.Juvenile Detention Officer
Security
Ensure the safety and security of the facility and its residents by conducting searches, monitoring visitors, and responding to emergencies
Supervision
Oversee the daily activities of detainees, including their behavior and health
Counseling
Provide individual and group counseling, and teach behavioral management and problem-solving skills
Record keeping
Maintain accurate records of detainees’ activities and behaviors, and prepare reports
Crisis intervention
Respond to emergencies and provide crisis intervention to detainees
Training
Participate in training activities and staff meetings, and train and evaluate staff
Medical care
Provide first aid, dispense medication, and assist with medical orders
Release
Release detainees and return their property in accordance with established procedures
Communication
Communicate with detainees, their families, law enforcement, and other staff
Juvenile detention center officers also ensure that the facility’s living areas, dining areas, and work areas are safe for everyone.
1961 W. Franklin Rd D101 Meridian, ID 83642
Mobile: 510-***-**** · ***********@*****.***
Erika S. Ferrer
Objective
Looking to add my talents, knowledge, and hard work ethic within your organization and become an essential part of your staff. Utilize all skills learned, in order to contribute to the overall success of the company.
Skills
Having acquired extensive experience in various areas in the retail/big box business as follows: Management/Supervisor skills, cashiering, merchandising, knowledge of computers, working with security systems, safety training, prepping and setting visual displays for special events, inventory audit, post audit, deter and prevent shoplifting (other in store crimes), and work with local law enforcement agencies. Also, a graduate of Costco U. Bilingual (Spanish)
Education
West Valley College Saratoga, CA -Sept.2003-Jan.2008
Major: Criminal Justice
Evergreen College San Jose, CA -Sept.2001-June 2003
Major: Criminal Justice
Willow Glen High school. San Jose, Ca, Aug 1997 ‘June 2002
ExHigh School Diploma
Costco Wholesale - San Jose II #148 - 2201 Senter Rd. San Jose, CA 95119
(Mar. 2012-Present)
Current Held Position: Front End Supervisor – (Dec. 2018-Present)
Recent Held Position: Night Merchandising Floor Supervisor – (Dec. 2016-Dec. 2018)
Major Sales Associate – (June 2015 – Dec. 2016)
Cashier – (Mar. 2012 – June 2015)
Responsibilities: FE Supervisor: Member Service. Managing/Supervising employees, using the performance log, writing reviews and counseling notices. Sales audit, knowing daily numbers, goals, and focuses/benchmarks of the company. Night Merchandising: procedure, and paperwork of incoming depots. Also, setting the floor, creating and finishing moves. Writing of the employee schedule, employee placement, and keeping a positive working environment. Major Sales: Member Service, Knowledge of products, Merchandising, and Stocking. Cashier: Money handling, Member Service, participating in Focuses/Benchmarks.
Costco Wholesale – Hayward #1061 – 28505 Hesperian Blvd. Hayward, CA 94545 (Nov. 2010-Mar. 2012)
Position held: Cashier (May 2011 – Mar. 2012)
Lost prevention (Nov. 2010 – May 2011)
Responsibilities: Maintaining the integrity, and safety of the business, stopping and apprehending any suspicious activity detrimental to the business.
Costco Wholesale – Santa Clara #129 – 1601 Coleman Ave. Santa Clara, CA 95050 (April 2006 – Nov. 2010)
Positions held: Lost Prevention Supervisor (Nov. 2007- Oct. 2010)
Lost Prevention (Nov. 2006 – Nov. 2007)
Night Merch Stocker (July 2006 – Nov. 2006)
Responsibilities: Maintaining the integrity, and safety of the business, stopping and apprehending any suspicious activity detrimental to the business. Night Merch Stocker: Stocking any assigned area of the floor. Blocking down, working safely, detailed, and being “Showtime ready”.
St. Luke’s Greater- Boise 12/14/21-11/12/22
600 N Robbins rd Boise,.ID 8***
Responsibilities: Properly great and asure patients are in the correct location and have a schedule appointment. During Covid We where to screen every person who entered the facility and made a safe and welcoming environment for patients and staff.
St.Luke’s Rheumatology and Bone Health PAS -Meridian 11/14/22-06/30/23
Responsibilities: I started in the front desk basically checking patients in and out. Scheduling follow up appointments and communicate with back office when patients arrived at there appointment. I was than introduced to a new position in Bone Health. Scheduling New and existing patients. Learn to work using Epic system. (Newest edition) Microsoft word, excel, One Note, and Teams. Learn to work with referrals and Scheduling form them when built. Work closely with all providers and have great communication skills with them, and of course patients.
ADA County Juvenile Detention Center
6300 W Denton St. Boise, ID
11/15/23 – 11/ 15 -24
Responsibilities :.Juvenile Detention Officer
Security
Ensure the safety and security of the facility and its residents by conducting searches, monitoring visitors, and responding to emergencies
Supervision
Oversee the daily activities of detainees, including their behavior and health
Counseling
Provide individual and group counseling, and teach behavioral management and problem-solving skills
Record keeping
Maintain accurate records of detainees’ activities and behaviors, and prepare reports
Crisis intervention
Respond to emergencies and provide crisis intervention to detainees
Training
Participate in training activities and staff meetings, and train and evaluate staff
Medical care
Provide first aid, dispense medication, and assist with medical orders
Release
Release detainees and return their property in accordance with established procedures
Communication
Communicate with detainees, their families, law enforcement, and other staff
Juvenile detention center officers also ensure that the facility’s living areas, dining areas, and work areas are safe for everyone.
Contact this candidate