Project Management Change

Dee Wetherspoon, MSOC, PMP, Prosci

Mobile: 919-***-**** Email: ***.***********@*****.*** Linkedin.com/in/Dee-Wetherspoon

Professional Summary:

Senior Change Management leader possessing dual certification as a Project Management Professional (PMP) and PROSCI Certified Change Management Practitioner. With a comprehensive background in process management, product management, and project leadership, I deliver transformative solutions, streamline processes, and achieve strategic goals. I excel in both Agile and Waterfall methodologies, leading teams through mergers, and driving operational adoption.

Education: BB&T Banking School, Wake Forest University, Winston-Salem, North Carolina

Master of Strategic Leadership Organizational Development and Change Management

Pfeiffer University, Charlotte, North Carolina

Bachelor of Science, NC Central University, Durham, North Carolina

Certifications:

Certified Project Manager Professional (PMP) – Project Management Institute

Certified Change Practitioner, Prosci© – ADKAR Change Management Methodology

Certified Scrum Project Owner

Certified SAFe Agilist (Scaled Agile)

Certified SAFe Scrum Master

Selected Accomplishments

Championed the merger of equals of two financial institutions to create Truist Financial Corporation; a prominent American bank holding company with 2,781 branches across 15 states and Washington, DC; it offers a wide range of financial products and services, ranking as one of the 10 largest banks in the US.

Orchestrated the management and optimization of the Enterprise Project Management Lifecycle framework for Truist Financial Corporation. This involved facilitating change delivery for both traditional and agile practices.

Oversaw a project portfolio and an overarching budget totaling $100 million. Within BB&T Bank, directed a diverse portfolio encompassing 24 intricate projects and programs, varying in duration from 24 to 70 months. This responsibility included supervising 24 to 25 team members, ensuring the portfolio's well-being and driving advancements in benefits realization reported to top-tier executives.

Relevant Employment History

Civic Federal Credit Union (04 2024 – Present)

Associate Vice President Technology Project Office

Coach a team of Project Managers responsible for implementing Civic technology-based projects

Develop and implement standardized processes, tools, templates, and techniques to drive team performance.

Manage the PMLC (Project Management Lifecycle) processes and tools

Monitor and guide project managers on the overall health of the Technology Project Management Office portfolio of projects. Responsible or reporting portfolio health.

Consult on project risks, issues, and overall health. Ensuring effective risk management is utilized to limit the amount of escalation.

Lead the planning and execution of Civic technology initiatives

Truist Financial Corporation (01 2020 – 04 2023)

Enterprise Change Delivery Framework and Process Leader

Crafted comprehensive strategies for Organizational Change Management (OCM), Communication, and Training, ensuring seamless integration with overall project objectives.

Devised and executed a framework compliance strategy, significantly reducing project risks and achieving 100% framework compliance.

Restructured the Technology Delivery Life Cycle (TLDC), creating a framework for consistency and quality across technology projects during a demanding merger. (In response to MRA)

Managed COBIT model for the Technology Lifecycle framework collaborating with technology functions that included Infrastructure, Cybersecurity, Testing, Release Management, Code Control, Demand Management, and Enterprise Architecture.

Led a team of process and project managers in enhancing the PMLC framework ensuring business and technical readiness, consisting of policies, procedures, and process controls.

Managed a team of Test Managers, establishing policies, processes, and procedures for integration into the technical and project management lifecycles.

Managed risk management for TDLC and PMLC methodologies leading the design and implementation of solutions to mitigate internal risk, audit, and regulatory findings.

BB&T Corporation (11 2006 – 12 2019)

Multiple roles - accelerated career

Enterprise Program Management Office: Technology Transformation Program Manager (01 2019 - 12 2019)

Led technology transformation program alongside the Chief Information Officer to harmonize processes and vendor relationships, unifying the bank's technology functions.

Executed Agile and DevOps methodologies to adapt to evolving business requirements, facilitating the execution of less intricate and safer tasks beyond enterprise PMO while maintaining uniformity through standards.

Redesigned corporate structure, empowering business units for autonomous technology-driven change execution.

Achieved operational consistency and efficiency through process standardization across technology teams.

Engineered a unified approach to vendor relationships, optimizing procurement strategies and reducing redundancy.

Enterprise Program Management Office: Portfolio Manager (01-201*-**-****)

Cultivated and sustained formidable alliances with pivotal stakeholders, culminating in streamlined project communication and heightened stakeholder satisfaction.

Established the APM (Application Portfolio Management) portfolio, mitigating technical debt via a strategic investment framework, overcoming staffing challenges by recruiting contracted experts, and seamlessly transitioning technical debt management into an operational process.

Steered Zelle deployment as portfolio maestro, navigating relentless deadlines and adapting to volatile market shifts, while harmonizing efforts with 7 banking institutions.

Partnered with a visionary leader to pioneer a comprehensive operations report, setting the industry standard for PMOs with enhanced data visibility and actionable insights.

Managed a team of Business Analysts, establishing processes and procedures for integration into the project management lifecycle.

Enterprise Program Management Office: Project Manager (11 2006 – 01 2011)

Led multiple related projects to ensure alignment with approved business cases and organizational goals across functional areas within the bank.

Coordinated resources, managed risks, facilitated communications, and provided strategic direction to achieve successful outcomes.

Managed projects for business areas: Payments, Digital, Wealth, Cybersecurity, IT, and Insurance.

IT Project Manager – Cisco Systems, Research Triangle Park, NC – 04/2006 to 11/2006

Lead Design Analyst – Misys Healthcare Systems, Raleigh-Durham, NC – 06/2003 to 04/2006

Project Manager, Disease Management – Primahealth, IPS, Durham, NC – 09/2002 to 06/2003

IT Analyst – Cisco Systems, Research Triangle Park, NC – 09/2000 to 09/2002

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