Account Executive Business Development
Resume:
Bill Zents
Amesbury, MA ***** • 978-***-**** • ******@*****.*** • linkedin.com/in/billzents Account Executive
Executive Summary
• Strong record (10+ years) of driving sales growth and expanding client relationships in educational sector.
• Proven capacity for maximizing profitability overseeing marketing initiatives and implementing strategies.
• Effective development of strategies and teams to penetrate new markets and bolster product visibility.
• History of consistently achieving significant year-over-year revenue increases and customer satisfaction.
• Demonstrated entrepreneurial spirit and resilience through risk management and continuous learning. Key Areas of Competency
• Risk management and resilience
• Client relationship management
• Market penetration techniques
• Product visibility enhancement
• Team training and leadership
• New business development
• Quality control checks
• Solution development
• Process improvement
• Technology resources
• Customer satisfaction
• Sales growth strategy
Experience
Business Account Sales Manager—2020 Companies Dell EDU Program (Boston, MA) 2020–2024
• Oversaw marketing and account management initiatives for colleges and universities nationwide.
• Collaborated with campus store managers on strategies for boosting sales and revenue.
• Identified seasonal college and university store needs, and allocated resources to optimize inventory management and sales performance.
• Ensured seamless compatibility and compliance of student, faculty, and staff devices by partnering with college/university CIOs, fostering efficiency and productivity.
• Teamed up with Dell’s Business Development Managers to expand business and forge new partnerships.
• Achieved year-over-year (YoY) independent store revenue increase averaging 14%.
• Forged novel opportunities for Dell to expand reach within realm of higher education.
• Spearheaded 43% YoY increase in corporate store revenue, surpassing targets and expectations. Field Sales Manager—2020 Companies Dell EDU Program (Boston, MA) 2018–2019
• Scheduled and participated in direct sales events to maximize outreach and engagement.
• Cultivated and nurtured strong relationships at both store and customer levels to foster trust and loyalty.
• Maintained accountability by tracking and communicating all activity to management and retail operations, ensuring transparency and alignment with organizational objectives.
• Documented and reported sales, schedules, activities, and best practices, contributing to comprehensive understanding of performance and areas for improvement.
• Drove sales productivity to new heights by delivering high-quality, end-to-end direct sales experiences.
• Achieved 5th position nationwide for performance and account satisfaction, solidifying position as top performer in industry.
• Ensured compliance by submitting all paperwork completely and accurately, adhering to established protocols and standards.
• Enhanced consumer awareness and fostered product brand preference at retail store level through training, hands-on assistance with sales, and merchandising efforts.
• Expanded brand presence by securing increased shelf space and strategic product placement, ensuring heightened visibility and consumer engagement.
Bill Zents
Amesbury, MA 01913 • 978-***-**** • ******@*****.*** • linkedin.com/in/billzents Page 2 of 2
Experience (continued)
Territory Account Representative—MarketSource LG Mobile Program (Boston, MA) 2015–2018
• Conducted thorough assessments of on-site needs, including marketing materials and promotional collateral, and effectively communicated requirements to optimize sales performance.
• Provided valuable education to customers and retail associates, offering product recommendations and insights to facilitate informed purchasing decisions.
• Trained retail associates to deliver compelling sales presentations and engaging customer demonstrations, ensuring consistent quality across interactions.
• Developed effective professional client relationships at both store and customer levels.
• Advised customers by delivering comprehensive product and service information.
• Strengthened brand presence by securing increased shelf space and optimizing product placement.
• Consistently exceeded personal monthly sales productivity goals and key metrics by executing high-quality, end-to-end direct-sales strategies.
Product Advisor—Microsoft Retail Store (Omaha, NE) 2014–2015
• Managed technology resources and operations, ensuring optimal performance and functionality.
• Contributed to preparation and success of launch by engaging in Microsoft Environment/Denver Training for store opening.
• Demonstrated consultative sales expertise by providing tailored solutions to meet customer needs and drive satisfaction.
Additional Experience
Multimedia Sales Executive—GateHouse Media New England (Portsmouth, NH)
• Served as trusted media advisor, and guided small and medium businesses, in North Shore region of Massachusetts.
• Employed SITRW technique for prospecting, identifying, and nurturing new business opportunities effectively.
• Conducted consultative media sales across print and digital platforms, delivering tailored solutions to meet client objectives.
Financial Services Manager—First Interstate Bank (formerly Great Western Bank) (Omaha, NE)
• Developed retail banking staff, including mortgage/personal lenders and wealth managers.
• Advised client base on investment and wealth building strategies. Education and Training
English (Major), Philosophy (Minor)—Coursework, University of Nebraska (Lincoln, NE) Entrepreneurial Planning—Coursework, The Halo Institute, Creighton University (Omaha, NE) FINRA Series 6 & 63 Licenses
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