Quality Assurance Engineer

Josh M Rodkey

850-***-**** **********@*****.*** 2017 Dockside Dr. Valrico, FL 33594

OBJECTIVE

A hardworking individual in search of a Software Quality Assurance Engineer position whose duties include manual and automated API and UI Testing and test case creation for the purpose of producing tested top-notch quality software

EDUCATION

University of West Florida, Pensacola, FL December 2014

B.S. in Computer Science

WORK EXPERIENCE

Quality Assurance Engineer June 2024 – present

Infosys, Tampa, FL

Assisting API Migration from Mulesoft to .NET starting from whiteboarding, creation of new test cases, implementing schema validation, parity testing, and smoke testing to ensure equivalent response and response codes are returned(200, 201, 400, 401, 500, etc)

Ensure quality software via database testing, UI Testing, and checking of messages on the queue using EMS Test Client

Create Test Cases in qTest to outline the scenarios testing the business logic to be automated returning different HTTP codes under various payloads

Develop, maintain, and execute test scripts written in Java and Blackbird Framework (Selenium) using POJO classes, excel sheets and database queries for data retrieval used for testing

Utilization of Swagger and Postman to manually test API in an end-to-end flow prior to preparing automation scripts of the same APIs during API Migration from Mulesoft to .NET

Writing defects in JIRA and communication of expected software outcome with developers and stakeholders alike

Production Support Engineer October 2020 – May 2024

Infosys, Tampa, FL

Served as an integral part of the Enterprise Provisioning Division of the Logical Provisioning of IT Command Center, to ascertain the SLA of tickets linked with wire-line connectivity (VZ Network) and foreclosure of technical issues in the form of fallouts

Assisted junior staff for knowledge transfer, process training, briefing on bugs, as well as sharing strategies to avoid unnecessary ticket creation

Assisted development teams for ensuring SLA adherence of defect fix; contributed towards achieving goal of 90% SLA in production environment

Handled live routers, switches, hubs, and data-packets transmissions during ticket resolution

Sculpt user stories with automating the repeating issues and ensuring data fixes

Java Developer March 2020 – October 2020

Infosys, Tampa, FL

Delivered Java Backend code with Spring-Boot for Verizon client

Worked on front-end React code to deliver a responsive user experience

Created Aspect Oriented Programming proxy to provide data censoring by cutting in between JHipster Resource class methods where JHipster is used as the web app engine for our Microservices and modifying JHipster generated CRUD code is not allowed

Utilized JHipster to update data model, develop backend API with Swagger for testing, and constructed JQL queries for data retrieval from PostgreSQL

Maintained custom fields in dcTrack and developed custom reports for data center components via ODBC

Front-End Cashier September 2019 – March 2020 The Fresh Market, Destin, FL

Executed transactions, refunds, returns, and enhanced the customer experience in-store

Responsible for organizing and maintaining the lobby, the floor, restrooms, and keeping inventory stocked

Assisted grocery with stocking and fronting products and helped guests with a smile

Shift Lead August 2019 – March 2020

Dunkin Donuts, Miramar Beach, FL

Lead the team during mid-morning to night shift to maximize the service speed of orders, maximize product availability, and directed tasks to team members to maintain positive reviews on Google

Stocked product, maintained cleanliness in store and provided assistance in creating donuts during labor shortages

Instructed team members of drive-thru processes, creation of Dunkin products, ServSafe certification, and end of the night counting of monies and bank delivery

Java Developer January 2019 – April 2019

Feuji Inc, (AGCO) Duluth, GA

Implemented parser and marshalled XML files into Java POJOs via JAXB for use in comment creation to accomplish automated work item manipulation in Polarion ALM

Performed changes on project pages via JSP and delivered behavior changes via JavaScript and jQuery

Developed plug-ins written in Java with Eclipse for extending the capabilities of Polarion

Administered users in granting project and role requests inside Polarion

Created Work Items (WI)s inside different projects, backlog, and increased knowledge of general Polarion

Maintained close, daily cooperation with Business Analysts to ensure developing software remains in requirements

Software Developer September 2017– August 2018

Jacobs Technology, Fort Walton Beach, FL

Attended daily Scrum meetings to give updates and provide documentation on tasks using TFS

Strived for “clean code” in the development of solutions implemented using NetBeans, Java EE, PrimeFaces, JS, JQuery, CSS, and Apache Maven

Ensured data validity, provided correct validation messages, and used Hibernate for data-retrieval

Developed business logic using SOLID principles and implemented CRUD on stored procedures delivered by

database gurus

Communicated effectively with team members during sprint retrospectives, requirements checking, and release days using SmartCVS

Test Engineer January 2017– August 2017

CGI Federal, Lafayette, LA

Demonstrated errors exposed by regression testing, suggested correct behavior, followed by detailing in JIRA

Developed robust Selenium Framework written using Java, TestNG, and WebDriver for the EPA

Wrote test-cases using the Page Object Model Design Pattern to create object-oriented pages to interact with web elements by calling the methods of those classes in order write test cases

Conducted daily script executions from Test Plan and reported results to Business Analysts in JIRA

Software Developer August 2015– January 2017

CGI Federal, Lafayette, LA

Provided excellence in code changes in: enhancements, bugs, across code reviews, and collaboration in XP

Assisted with providing page changes via JSP/JQuery/JavaScript, KnockOut.js, and Bootstrap technologies

Practiced Object-Relational Mapping(ORM) by using JPA to convert Java Objects into database tables

Collaborated with Business Analysts to troubleshoot user issues and delivered practical solutions

Created or modified data model in Oracle SQL in alignment with the EJB to assist with user requirements

Effectively communicate roadblocks, code deliverables, and possible solutions in a transparent manner to the team and management

Software Developer Intern May 2014 – December 2014

Navy Federal, Milton, FL

Configured development environment and obtained knowledge of repository for business documents

Collaborated with Senior staff on developing solutions to accelerate project estimation using VBA

Applied JDBC to model a member in a bank as a precursor to using Hibernate

Cooperated with fellow intern to develop a network scanning algorithm written in Java to produce daily logs from branch work stations providing for a more efficient troubleshooting service

Interfaced with mentor inside Business Continuity to understand how ITIL is applied at the workplace

SKILLS

•API Automation Testing, end-to-end testing, Mulesoft, Intellij, Github Desktop

•Strong understanding of OOP and an active interest in continuing to improve my work performance

•Java SE, intermediate Java EE, Hibernate, JSP, JSF, Spring-Boot, JHipster for microservices

•JavaScript, React, JQuery, CSS, XHTML, XML, Oracle SQL, PostgreSQL

•JIRA, Agile Methodology, SDLC, TFS, SmartCVS, GitLab, NetBeans, Eclipse, JBoss, Maven, and MVC

•Attention-to-detail, strong grit, and the drive to push to the bottom of technical problems in a team

•A strong sense of curiosity and a willingness to learn, share, improve, and work independently

•Understanding of RestAssured

•Domain knowledge on banking, EPA, VK

Contact this candidate