Customer Service Data Entry

MELISHA DONLEY

***********@*****.*** 253-***-******

Bonney Lake, WA 98391

SKILLS

• Maintaining Clean Work Areas • Vendor Relationships PROFESSIONAL SUMMARY

I am interested in a new Enthusiastic and skilled Clerk knowledgeable about shipping and receiving, inventory management and carrier relations. Focused on accurate recordkeeping and materials movement for reliability and speed. Experienced with database, ERP and word processing software. Excellent customer service experience

WORK HISTORY

Boeing - Power Hand tools Setup Person/Tool room

Attendant 01/2012 - 03/2023

• Customer Order Fulfillment

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• Merchandise Presentation

• Operational Safety

• Equipment Inspection

• Proper Storage Procedures

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• Detailed Product Information

• Inventory Tracking and Storage

• Critical Thinking

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• User Manual Maintenance

Perform all tasks involved in ordering, receiving, recording, storing, checking, issuing, shipping and releasing of tools, shop supplies, materials, machine accessories, special tools, tooling and support equipment

Writing and emailing spo's to the tool coordinator 'Arrange for the loan of tools and equipment 'Communicate with vendors about possible fixes for motors turned in by shop

Cribmaster fluency 'investigating and troubleshooting power tool operation problems

• Production Targets • General Housekeeping • Sales Forecasts

• Microsoft Office

• Unpacked, inspected and stored new tools according to crib plans.

Pacific Rim Capital Alliance Bonney lake - Assistant Store Manager 01/2006 - 01/2009

• Teamwork Skills

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• Customer Experience

Superior "Customer Service/Client Relations" ' Excellent communication and very customer focused ' Ability to adapt quickly

Skilled with both hand and power

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tools

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and efficiently to any situations that may arise

Balancing/Depositing large cash inventory ' Problem solving/information monitoring ' Accurate data entry using EDUCATION

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Eustis, Va • 2001

AH-64 Attack Helicopter repairer

computing equipment while accessing job related information ' Effectively communicate in a team environment

Performed opening and closing duties such as vacuuming, mopping, dusting

course Fort

• Familiar with Material safety data sheets in handling chemical's

•

Franklin pierce community college

Ran various reports on computer every morning in order to send daily reports to corporate office.

1997

Practical Math Level 2 Beginning

Pacific Rim Capital Alliance - Head Teller

01/2004 - 01/2006

Algebra Level 1 Trigonometry

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Quality Inspection. Facilitated

self paced Precision Measuring

Accurate Cash handling ' Verification and completion of new account ' Answering multi-line phones ' Always strive to excel in my position

Tools Received AH-64 repairers course Diploma

Roger High school

U.S. Army Reserve - Administrative Specialist

01/2002 - 01/2003

• Maintained all companies' medical and training files and Associated

Puyallup, WA • 1995

•

diploma

paper work, ' Typed up all Memos put out by Company Commander Interaction Skills for success structured writing for shop personnel windows XP basic accessing databases via Commented [1]: 92

Sumner High School • Process Specifications

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Sumner, WA • 1994

school

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Very organized which makes for a more efficient work environment ' Kept up on all Military training '

Knowledge of proper use, handling of hazardous materials per government regulations.

U.S. Army

01/2000 - 01/2002

AH-64 Attack Helicopter repair ' Perform 10 hour/14 day inspection,

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and replace rotors

• Read and interpret Eng

• Drawing, Basic Geometrical Dimensions & Tolerances (GD&T) Precision Measuring Tools, ' Solely responsible for Platoons Tool and

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part room ' Services engines and hydraulic lines on the helicopter

• Guided helicopter using arm and hand signals

Perform all safety procedures ' used overhead mechanical lifts to

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place parts on the helicopter

Use hand tools/handheld power tools ' Carefully check work after

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each job

Assisted in the complete disassembly of helicopter in order to

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service and inspect all components using manuals to ensure everything was re assembled to code.

ADDITIONAL INFORMATION

Awards, Good conduct medal, National Defense Service medal,

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Army Service ribbon, Aircraft crew member's badge, and sharpshooter marksmanship badge. Employee of the month CheckMate 2005

COOKING, SINGING, OUTDOORS, AND FAMILY

I enjoy cooking for my family I actually have a passion for it! On the weekends I enjoy cutting loose and sing karaoke. I also have many outdoor activities I enjoy

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