Medical Records Front Desk

OCTAVIA RASCOE Northern, VA 571-***-**** **************@*****.***

PROFESSIONAL SUMMARY

Dedicated and versatile professional with a diverse background in healthcare administration and office management. Skilled at providing exceptional support and coordination in both clinical and administrative settings. Possess strong organizational skills and attention to detail. Great at multitasking, adapting to various roles, and delivering high-quality service to enhance overall efficiency and patient care. Experienced in managing executive-level tasks, assisting medical professionals, ensuring smooth front desk operations, maintaining medical records, and offering administrative support. Committed to upholding confidentiality, adhering to industry regulations, and consistently improving workflow processes to optimize productivity in healthcare environments.

SKILLS

Analytical Skills

Communication Skills

Problem-Solving

Adaptability

Time Management

Manage medical records

Organizational Skills

Data Entry

Microsoft Office, Word, Power

Point, Excel

Teamwork/Collaboration

Attention to Detail

PROFESSIONAL EXPERIENCE

Security Office Assistant Fort Belvoir Community Hospital Fairfax, VA 22060

Jan 2024 – Mar 2024

Manage the CAA ICIDS system that controls access to all CAA data processing areas such as Server Rooms, sensitive compartmental intelligence facility (SCIF), War Game Rooms, VTC areas, Communication Hub Rooms, Conference Rooms, Mechanical Rooms, Division Spaces.

Provide assistance, directions, answer questions and otherwise serve as central or visible source of information for Center for Army Analysis employees, customers, visitor and vendors

Greet visitors and determine their eligibility to access the facility assigning badging and permissions in the ICIDS system. Answer telephones, takes messages and receives visitors, and give routine information, referring visitors to appropriate staff members for specific action.

Manage CAA identification Badging System assigning access badges and permissions in ICIDS.

Monitors the security cameras and report suspicious activity, contacts internal points of contact and accompanies personnel without appropriate clearance

IAW CAA’s security standard operating procedures: monitors Building 1839 an d805 points of entry monitoring equipment located in the CAA Security offices. Reports any ICIDS Alerts to the CAA’s government security personnel and/or government leadership.

Responsible for disarming the ICIDS alarm upon arrival at each building in the morning at 0600hrs and will arm the ICIDS alarm at the end of each day 1900hrs IAW each building operating hours.

Assist within building 1839 and 805 to accompany personnel requiring escort (I.e. cleaning agency, maintenance personnel, visitors or other personnel requiring building escort)

Assist the CAA Security Office in maintaining visitor logs and staff duty logs.

Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.

Call police or fire department in case of emergency, such as fire or presence of unauthorized persons.

Maintain logs of personnel requiring escort

Provide supervision for all assistants and receptionists.

Dress code requires professional business casual appearance.

Assists and performs cleanup of work area

Executive Assistant Fort Belvoir Community Hospital Fairfax, VA 22060

Dec 2020 - Sep 2023

•Completed reports, analyzed data, proofread documents and prepared presentations and reports

•Greeted visitors and deciding if they should be able to meet with executive • Answered phones and routing calls to the correct person or taking messages

•Prepared for meetings/accurately recording minutes from meetings.

•Sorted and distributing incoming mail, faxes, emails, and other correspondence.

•Provided general administrative support

Medical Records Technician Fort Belvoir Community Hospital Fairfax, VA 22060

Aug 2018 - Dec 2020

•Expedited the completion of health record when patients is transferred, for care at another medical center, for legal request, regulatory agencies review and reimbursement purposes

•Researched files when medical records are delinquent

•Retrieved information from files in response to requests from authorized users

•Scanned and uploaded civilian doctors notes, and prescriptions

Front Desk Coordinator Pivot Physical Therapy Woodbridge, VA 22192

Jun 2016 - Aug 2018

•Scheduled appointments using WEB PT software

•Checked patients in and out Received Co- payment and recorded receipts for services

•Ordered office Supplies maintain inventory

•Greeted patients entering establishment, determined nature and purpose of visit, and directed them to specific destinations

•Filed and maintained records Performed administrative support tasks

Medical Assistant/ Secretary Center for Advance Women's health Fredericksburg, VA 22401

Dec 2009 - May 2016

•Answered telephones and directed calls to appropriate staff

•Scheduled and confirmed patient diagnostic appointments, surgeries, and medical consultations

•Greeted visitors and directed them to appropriate staff

•Interviewed patients to complete documents, case histories, and forms Triage patients assist doctors with procedures clean instruments and administer vaccines

•Operated office equipment, used word processing, spreadsheet, and other software applications

•Completed insurance and other claim forms. Maintained medical records, technical library and correspondence files

EDUCATION

Medical Assistant Mar 2006 - May 2007

TESST Community College, Alexandria, VA

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