Front Desk Administrative Assistant
Resume:
Breanna ONeill
Aurora, CO *****
********@*****.***
I am an open, up beat and enjoy interacting with people. Confident in my abilities, I know what I have to offer employers. Hard work is my lifestyle and stability is my motivation. Friends and coworkers would describe me as reliable and consistent. I have good organizational skills and can multitask extremely well. I am opprotunity oriented and have got a spirit of perseverance and determination to get things done. Authorized to work in the US for any employer
Work Experience
ECT
City and County of Denver-Denver, CO
February 2023 to Present
Salary Manager
Mickeys top sirloin-Aurora, CO
May 2021 to October 2022
• Responsible for running Restaurant
• Handled day-to-day operations
• Managed shifts
• Handled menu planning
• Handled all sales and Inventory reporting
• Supervised 25 employees
• Assured customer satisfaction at all times
Server
Mickeys Top Sirloin-Denver, CO
January 2021 to June 2021
• Took food and drink orders
• Served meals
• Cleared tables
• Managed cash, check, credit orders
• Maintained a clean work area
• Checked on guests frequently
• Prepared orders
• Welcomed guests as they arrived
• Worked at a restaurant
Server/Bartender
Mellow Mushroom-Various,USA
September 2011 to December 2020
I am responsible for making mixed drinks and signature cocktails and pouring beers on draft for my customers and for the rest of the patrons.
Head Cashier
Sprouts Farmers Market-Greenwood Village, CO
March 2020 to October 2020
Money handling experience, supervision while being upbeat and positive, assisting managers with tasks around the store
Quality Control Inspector
Stratosphere Quality-White, GA
November 2017 to December 2017
Inspecting automobile parts for defects and keeping counts for shipment. Documenting any findings properly. Keeping in line with safety codes.
Administrative Assistant/ Laborer
A1 innovation-Brunswick, GA
February 2011 to August 2015
It was my main focus to keep records and enter data into spreadsheets and forms. To maintain employee files and payrolls. In addition I was responsible for cleaning after painters in a turnkey manner so new residents would be able to move in immediately.
Front Desk Associate
Days Inn & Suites-Jacksonville, FL
February 2010 to July 2012
Front desk agent in charge of night audits. Room knowledge, nightly rounds, keeping the lobby clean, making room assignments for house keeping, assisting guests with various accommodations, answering phones, booking reservations.
Server/Bartender
Applebee's-Brunswick, GA
November 2006 to September 2011
Providing excellent customer service, employee of the month twice and neighborhood expert certified. Home Health Aide
Bright Star-Brunswick, GA
January 2010 to April 2010
Assisting clients in their homes with light housekeeping and hygiene care. Transportation provision to and from appointments and errands.
Private Caregiver
Private Client-Saint Simons Island, GA
October 2009 to April 2010
All care for private patient.
Certified Nursing Assistant
marshs edge-Saint Simons Island, GA
February 2008 to May 2009
Assisted clients with activities of daily living while maintaining their dignity. Transportation to and from appointments.
It was always very important to use my communication skills and to respect every client. Call Center Representative
Addecco Services-Brunswick, GA
November 2005 to April 2008
Effectively and efficiently communicating with customers to assist and troubleshoot their issues and orders through a phone system.
Cashier
Winn Dixie-Brunswick, GA
April 2005 to July 2007
Greeted Customers and assisted them in locating or comparing products. Ran cash register and balancing the cash drawer at the end of each shift. Maintaining store cleanliness and organization.
Clerk
Video Warehouse-Brunswick, GA
May 2006 to January 2007
Greeted customers and assisted them with video selections.Restocked and rearranged videos and games in alphabetical order through out the shift. I kept inventory of stock and incoming shipments. Money handling for rental transactions.
Concession Worker
Glynn Place Movies-Brunswick, GA
September 2005 to December 2005
I made snacks and assisted customers with orders and promoted specials. Handled money for purchases and took inventory of all supplies and merchandise. Cleaned concession and lobby areas in between showings and during down time. Associate
Town and Country Pet and Garden-Brunswick, GA
May 2005 to July 2005
Small animal and fish sanitary maintenance and feedings. Product placement and shelf availability management. Maintaining store's clean appearance.
Education
NA in Business
College of Coastal Georgia - Kingsland, GA
2010 to 2012
GED in highschool equivelancy
homeschooled - Brunswick, GA
May 2004 to August 2008
Skills
• Documentation (6 years)
• Microsoft (10+ years)
• Quality Control (4 years)
• Leadership Development (1 year)
• Communications (1 year)
• Customer Service Skills (10+ years)
• Adobe (2 years)
• Administrative Assistant (6 years)
• Barback
• Bartending
• Busser
• Hostess
• Restaurant Server
• Waitress
• Waiter
• Mixologist
• Caregiving
• Cash Handling
• Home Care
• POS
• Quality Assurance
• Quality Inspection
• Time Management
• Banquet Experience
• Food Preparation
• Customer Service
• Catering
• Food Safety
• Food Service
• Manufacturing
• Merchandising
• Senior Care
• Organizational Skills (10+ years)
• Microsoft Word (10+ years)
• Computer Literacy (10+ years)
• Computer Operation (10+ years)
• Bartender Experience (4 years)
• Upselling
• Microsoft Excel
• Microsoft Powerpoint
• Microsoft Office
• Microsoft Outlook
• Kitchen Management Experience
• Cooking
• Menu Planning
• Restaurant Management
• Management
• Meal Preparation
• Cleaning Experience
• Developmental disabilities experience
• Childcare
• Autism experience
• Autism experience
• Developmental disabilities experience
• Childcare
• Experience with children
• Behavioral health
• Inventory Control
• Sales
• Care plans
• Memory care
• Computer skills
• Dementia Care
• Laundry
• Culinary Experience
• Retail Sales
• Guest Services
Awards
Employee of the month
April 2024
I am currently a call taker for Denver city and county and I received employee of the month for my ability to effectively and efficiently handle a specific emergency call. Certifications and Licenses
Food Handler Certification
Assessments
Food safety — Proficient
February 2022
Knowledge of proper food and equipment handling safety measures Full results: Proficient
Customer service — Proficient
October 2020
Identifying and resolving common customer issues
Full results: Proficient
Work style: Reliability — Proficient
April 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Bartending — Proficient
January 2020
Understanding, pouring, and mixing drink orders
Full results: Proficient
Attention to detail — Proficient
February 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
General manager (hospitality) — Proficient
February 2022
Solving group scheduling problems and reading and interpreting P&L statements Full results: Proficient
Call center customer service — Proficient
October 2022
Demonstrating customer service skills in a call center setting Full results: Proficient
Medical terminology — Proficient
February 2022
Understanding and using medical terminology
Full results: Proficient
Basic computer skills — Proficient
October 2022
Performing basic computer operations and troubleshooting common problems Full results: Proficient
Food service: Customer situations — Proficient
May 2024
Identifying and addressing customer needs in a food service setting Full results: Proficient
Work style: Reliability — Proficient
December 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Sales skills — Proficient
August 2020
Influencing and negotiating with customers
Full results: Proficient
Work style: Reliability — Proficient
May 2024
Tendency to be reliable, dependable, and accountable at work Full results: Proficient
Home health aide skills — Proficient
May 2021
Providing care to patients in a home setting
Full results: Proficient
Cleaner fit — Proficient
May 2022
Measures the traits that are important for successful cleaners Full results: Proficient
Recruiting — Proficient
February 2022
Managing the candidate sourcing and selection process Full results: Proficient
Customer service fit — Proficient
May 2022
Measures the traits that are important for success for customer service roles Full results: Proficient
Work motivation — Proficient
October 2020
Level of motivation and discipline applied toward work Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Tips certified
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