Risk Management Product Development

M

Mohammad Arif

***** ******* **, ********, *****, Texas, United State of America,

972-***-****), ********@*****.*** LinkedIn: https://www.linkedin.com/in/datomohammadarif/

Executive Summery

Accomplished and dynamic senior executive with extensive experience in digital transformation, IT management, program management, and risk management within the banking and financial services sector. Adept at leading large-scale digital initiatives, operational re-engineering, and innovative product development. Proven track record of successfully managing global projects, enhancing operational efficiency, and driving technological advancements. Recently Published book “Using AI in Banking”

Skills

Digital Transformation / Change Management

Program Management

Risk Management

IT Management

•Customer-Centricity

•Process Automation and Optimization

•Digital Transformation Strategy

•Digital Process Reengineering

•Innovative Product Development

•Data Management and Analytics

•Straight Through Process Implementation

•Overseeing and optimizing project management processes

•Facilitating successful project delivery

•Driving efficiency in project operations

•Ensuring projects stay within scope, time, and budget.

•Project selection, prioritization, and continuous improvement

Know Your Customer (KYC) Verification

Anti-Money Laundering (AML)

Transaction Monitoring & Reporting

Fraud Detection and Prevention

Customer Due Diligence (CDD)

GRC Implementation

Regulatory Compliance

Risk Monitoring & Reporting

Technology Risk Management

•Strategic IT Planning

•Technology Innovation

•Enterprise Architecture

•Team Leadership

•Business Continuity & Disaster Recovery

•Cross Functional Collaboration

•IT Operations Management

•Stakeholder Communication

•Performance Monitoring

Consultant and Strategy Advisor 02/2021 to Current

ORP2, Head office in Singapore Singapore

Digital Banking Solutions:

- Provided consultancy to two companies in Malaysia, developing white papers, strategies, and plans to build comprehensive infrastructure solutions.

- Assisted in selecting software for core banking, ATM, credit card, payments, onboarding, and lending systems.

- Supported obtaining licenses and implementation, continuing consultancy for two digital-only banks.

Cybersecurity Benchmarking:

- Developed a cybersecurity benchmarking framework for banks and insurance companies in collaboration with local regulators and the Malaysian government.

- Conducting bi-monthly performance evaluations to ensure compliance and security standards.

Operational Process Re-engineering:

- Led a consultancy project for a large bank to re-engineer operational processes, enhancing productivity.

- Focused on trade finance operations, with ongoing efforts to streamline and optimize processes.

IT Audits and Risk Mitigation:

- Performed comprehensive IT audits for banks to identify and mitigate risks.

- Recommended infrastructure and software enhancements to address vulnerabilities.

AML and Transaction Monitoring:

- Advised a bank on improving Anti-Money Laundering (AML) and transaction monitoring processes by leveraging AI and machine learning technologies.

Core Banking Upgrades:

- Provided consultancy for a bank to upgrade its core banking systems, ensuring modernized and efficient operations.

Demonstrate a strong track record in strategic consultancy, operational efficiency, and advanced technological implementation in the banking industry across the Asia Pacific region.

SEVP/ Group Chief Digital Officer 06/20017 to 07/2021

Faysal Bank (Branches in Pakistan, Saudi Arbia, and Bahran)

Digital Strategy and Product Development: Collaborated with EY to develop and refine the bank's digital banking strategy. Launched innovative digital products including "Spend Pay Later," global online account origination, digital trading in bonds and currencies, online loan origination, and chatbot services.

Core Banking System Overhaul: Replaced the core banking system with Temenos (ERP) and Oracle solutions. Built the capability to develop approximately 450 APIs, enabling real-time online connections between all surrounding solutions (ATM, Credit Card, ACH, PayNow, Trade, Treasury, Lending, and FM.

Robotic Process Automation (RPA) and BI Implementation: Deployed RPA using PEGA and Microsoft Dynamics 360. Enhanced the bank's analytical capabilities through daily fact sheets in Qlik and Qlik Sense (SaaS) by implementing Oracle Delaware Housing and Google BI to automated process and enhancing Analytical capability.

Introduction of AI/ML: Developed an AI agent for voice recognition and customer problem resolution in call centres, improving customer experience and productivity while reducing headcount by 20%.

E-commerce Integration: Developed an e-commerce solution using Magento on AWS (SaaS). Internally developed APIs to connect to core banking, lending, and credit card payment gateways. Increased the number of merchants from 500 to 4500, boosting the business by 30x within one year.

Digital Financial Inclusion: Engineered Wallet Account integration, enabling cross-country remittance and fund transfers through "RIPPLE" integration, fostering digital financial inclusion.

CIO / Head of GSSC 08/2005 to 09/2017

Standard Chartered Bank (UK) Malaysia, UK, Singapore

Leadership & Management

Successfully expanded the Global Shared Service Center in Malaysia from 650 to 7,000 employees.

Established several Centers of Excellence, including Digital Banking, Retail Loan, Trade, Financial Markets (FM), and Retail Call Center.

These centers developed in-house solutions, implemented them globally, and centralized global operational processing.

Program Management

Managed a team of over 35 Project Managers and supervised hundreds of projects annually, ranging from small-scale to large-scale ERP implementations.

Introduced Agile project execution methodologies and managed complex projects involving more than 10 countries, ensuring compliance with local regulations.

Key Projects Implementations

Led the development of "MOX," a digital-only bank in Hong Kong, 55% owned by Standard Chartered Bank. The project was executed from Malaysia and Singapore centers.

Developed an in-house Mobile App from scratch and created hundreds of APIs using IBM API Connect and Google API for integration with payment gateways, regulatory reporting, and the bank’s Chatbot.

Spearheaded the development of a trade solution in Malaysia with a team of 87 staff, completed within six months, and implemented across 28 countries using IBM Automation Document Processing, Pega, ML (Python), and Trade B2B App (SAP).

Developed in-house Lending Origination System (LOS) and Lending Management System (LMS), implementing them in 35 countries with highly configurable solutions to comply with local regulations and integrate with various external systems.

Introduced AI/ML to develop Call Center agents trained to handle multiple customer scenarios, resulting in a 20% staff reduction over five years by adding 55 processes.

Process Re-engineering

Developed and implemented the bank’s version of Six Sigma, called "BOLD," within the GSSC and major countries.

Introduced a certification program with a target of achieving 15% productivity gains annually, significantly improving customer satisfaction through time-bound service guarantees.

Cyber Security

Relocated the Cyber Security Command Center from the UK to Malaysia to monitor and ensure the security of information and systems globally.

Partnered with various agencies, solution providers, and collaborated with over 55 country regulators to enhance cybersecurity measures.

Core Banking

Led the global replacement of core banking systems for multiple business segments using Temenos, SAP, and an in-house retail core banking system, "e-BBS."

Education and Training

Master of Science 1979

University of Karachi Pakistan

Certifications

- Post Graduate Diploma in Computer Science Petronas Institute

- Computers in Management Information System London School of Economics

- Rethinking Leadership Oxford University

- Business Leadership Management Imperial College Oxford

- Six Sigma Design Thinking Malaysia

- PMP, CMP Standard Chartered Bank

- AI Applications in Marketing and Finance Wharton University of Pennsylvania

- Software Process and Agile Practices University of Alberta

- System Security Certified Practitioner (SSCP) ISC2

- AI Fundamentals for Non-Data Scientists Wharton University of Pennsylvania

- Software Product Management University of Alberta

- Innovation in Investment Technology: AI University of Michigan

- AWS Cloud Technology Consultant Professional AWS

- The Future of Payment Technology University of Michigan

·Languages

English: Professional

References

References available upon request.

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