Customer Service Data Entry
Resume:
MICHELE
HAUSLER
************@*****.***
Kirkville, New York 13082
Highly experience and dedicated customer service professional offering over 25 years of experience in telephone and face to face customer service. Known for being respectful, punctual and hard working. A solid team player with an out going, positive demeanor and proven skills in establishing rapport with clients. Gifted at working with all types of personalities. Computer literate, adapts quickly to new software and programs contributing to a company's success.
PROFESSIONAL SUMMARY
SKILLS
• Customer service
• Data entry
• Administrative Support
• Microsoft Word and Excel
• Multi-line phone proficiency
• Confidential document control
Lemoyne College
Syracuse, NY
Bachelor In Business
Administration : Business
Administration And Management
Onondaga Community College
Syracuse, NY
Associate In Business
Administration
EDUCATION
Wladis Law Firm - Administrative Assistant
East Syracuse, NY • 02/2022 - 09/2024
Suburban Propane - Collections Representative
04/2019 - 05/2021
Gary's Auto - Front Office Manager
East Syracuse, NY • 05/2015 - 05/2019
United States Postal Service - Rural Carrier
Bridgeport, NY • 06/2014 - 05/2016
WORK HISTORY
• Greet all clients and visitors
• Meticulously log attorney times and reports for billing
• Create and maintain company blog
• Prepared for all corporate fundraisers and events Assist multiple attorneys with opening new matters, conflict checks and file organization
•
Pulled and organized multiple accounts receivable aging reports to determine status of collections and amount of outstanding balances using Microsoft Excel
•
Maintained high volume of 80+ outbound/inbound calls daily to reconcile delinquent accounts
•
Counseled debtors on payment options and arrangements to avoid disruption in service
•
• Answered all incoming lines
• Provide administrative support for owners and supervisors Prepared payroll, handled Accounts Receivable/Payables, collections, banking, monthly statements and invoicing
•
• Monthly sales tax and Highway Use Tax
Sort and deliver mail to customers in a timely manner along a prescribed route
•
Responsible for monies and receipts for accountable mail, stamps and money orders, COD, Registered and Certified mail insured mail and parcel post
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• Provide for mail security at all times
• Interact with customers to resolve all inquiries
Contact this candidate