IT Project Manager / IT Portfolio Management

CHIMA OBIOHA, PMP SAFe * CSM

***********@*****.*** linkedin.com/in/cobioha

PORTFOLIO MANAGER / SENIOR PROJECT MANAGER

DOMAIN, SKILLS & COMPETENCIES SUMMARY

Project/Program/Portfolio Management

oCertified PMP, Scrum Master, SAFe & ITIL professional

o17+ years of progressive professional experience managing IT projects/programs/portfolios

o12+ years working as part of organizations' PMO function developing, maintaining and promoting portfolio/program/project management and project governance best practices

o6+ years of promoting and executing Lean Portfolio Management (LPM) practices in the areas of selecting, prioritizing and performance monitoring of annual IT initiatives for execution

oAdvanced knowledge developing and executing governance workflows related to Demand management, Request Intake, Compliance sign-offs, Execution Initiation & Deployment/Support Transition

oExpert knowledge evaluating IT initiatives’ status utilizing CPI, SPI, Opportunities & Risks data points

oExpert knowledge of PPM Performance Analysis & Reporting (Earned Value Management Reporting)

oExpert knowledge of Project Online, MS Project Server, JIRA/Confluence, ServiceNow SPM, Planview's PPM Pro & Planview's Enterprise One SaaS platforms. Held Administrator user roles within all platforms.

PMO Operations

oExpert knowledge of Project Management Lifecycle & Software Development Lifecycle

oKnowledge of Cyber/Data Security, Risk Management Framework (RMF), Vulnerability Management, Identity & Access Management, Personal Information/Personally Identifiable Information, Tech Data & FedRAMP, Global Trade (Tech/Non Tech Data), Legal/Procurement

oAdvanced knowledge developing and executing governance workflows related to Request Intake, Execution Initiation, Deployment/Support Transition

oExpert knowledge of Resource Management planning & Resource Levelling

oBuilding PMO knowledge library (processes, toolkits & checklists)

oKnowledge Transfer & Training

oExperience collaborating with cross function teams such as Architects, Finance & Procurement

Data Analytics & Data Visualizations

oExpert knowledge of designing Reports & Dashboards (Quad Charts, EAC/ETC, etc.)

oAdvanced knowledge scripting and executing complex SQL queries

oAdvanced knowledge utilizing SSIR, Power BI, Tableau & Qlik Sense

TECHNICAL SKILLS

METHODS

Waterfall, Agile, Hybrid, Scaled Agile Framework (SAFe)

TOOLS

Planview PPM Pro, Planview Portfolio, ServiceNow SPM, MS Project Online (PWA), HP PPMC, Microsoft Office, SQL (SQL Server, Oracle, SAP, MySQL, etc), MS Visio, MS), Jira/Confluence, SharePoint, MS Teams, Asana, Slack

PROFESSIONAL EXPERIENCE

From 04/2022 to 08/2024

RTX (Deloitte)

PROJECT MANAGER / PORTFOLIO OPERATIONS MANAGER

Work within RTX’s DT Enterprise Application Services (EAS) PMO unit. Roles included Project Manager & Portfolio Management Specialist. My role as a Portfolio Management Specialist included working on maturing the RTX’s EAS portfolio operations specifically the Check Point lifecycle.

Project Manager

Member of the Raytheon Technologies’ (RTX) Corporate Enterprise Application Services’ (EAS) PMO unit.

Provided management of end-to-end delivery of IT initiatives that focused on on-premise to cloud migrations/deployments, data analysis/reporting, enterprise resource planning (ERP), robotics process automation (RPA), application programming interface (API), and application upgrades.

Managed initiatives’ Checkpoint (CP) Review journey from Solution Approach (CP2) through to Production Readiness and Deployment (CP5)

Utilized SAFe, DevOps, agile, waterfall & hybrid project management methodologies in executing initiatives. Led SAFe ceremonies such as Program Increments (PI) events.

Managed project teams’ size ranging from 4 to over 20 resources.

Managed expectations of clients/sponsors as well as deliverables of project team. Teams were normally cross functional that included administrative (procurement, finance), business (application end user) & technical (architects, engineers, user experience, testers).

Built out Ideation and Solution artifacts such as Business Requirements Document (BRD), Functional/Non-Functional Requirements Document, Requirements Traceability Matrix (RTM) document, Executive Summary Quad Chart, Risk/Opportunities logs & Communication plans.

Built out Basis of Estimates workbooks that are included product life span, budgetary/spend plan calculations that include CAPEX & OPEX calculations, cost of money calculations, management reserves and return on investment forecasts.

Ensured technology acquisition and technology readiness compliance approvals/protocols were secured. Compliance protocols included securing Costs/Estimates, Cyber, Legal and Risk Assessment (CLARA)/Authority-to-Proceed (ATP), & iRAMP/Authority-to-Operate (ATO) sign-offs.

Built out project schedules that factored in several RTX's Enterprise Services Agile Release Trains (ARTs) to ensure availability/assignment of enterprise resources such Cyber Architects, Application Integrators & Testers.

Utilized Planview Enterprise One & PPM Pro to report on initiatives’ execution progressions (enter/update initiative details, build/update schedule, assign resources, document risks, issues, change request, work packages, and report on current status of initiatives.

Developed & maintained test & quality assurance plans (usability and system).

Presented on project status to organization leadership, sponsors & PMO.

Portfolio Operations Manager

Managed the governance process of initiative execution initiation –– from idea capture/demand intake – resource review – funding commitment (backlog) – to initiative initiation approval.

Provided budget governance and earned value management on a subset of EAS's IT portfolio. Portfolio subset would consist of up-to 20 IT initiatives.

Performed monthly reconciliations on the progression of the initiatives in my portfolio sub-set.

Acted as a Business Relations Manager (BRM) fostering and maintaining collaborative relationships with Sponsors, PMs, Infrastructure Owners, Solution Architects, Technical Leads, RTN (Raytheon Missiles and Defense & Raytheon Intelligence and Space) and UTC (Pratt & Whitney & Collins Aerospace) Business Unit’s Finance personnel and Vendor Representatives in an effort to ensure the progression of initiatives.

Worked with Sponsors, PMs & Financial Planning and Analysis personnel in building out elaborate multi-year budgets and spend plans that include capital & expense cost categories, cost of money calculations, management reserves, forecasted tax impacts and return on investment forecasts.

Performed real-time analysis of the earned value positions of the projects in my portfolio at scheduled intervals.

Developed/Updated RTX PMO’s knowledge base (PM processes, toolkits, reference guides)

Utilize technology platforms such as Planview Enterprise One, Project Online, HP Project and Portfolio Management Center (PPMC) and SAP FI for record repository.

Presented quarterly on portfolio status to EAS leadership.

Technical Environment:

AWS, Azure, Planview Enterprise One/PPM Pro, MS Project, Jira, Confluence, Archer, MS Visual Studio, SQL Server, SSMS, SSRS, Power BI, Qlik Sense, Tableau, GitHub, MS Office, MS Teams/SharePoint, Zoom, SharePoint, ServiceNow, SAP Fi

From 01/2022 to 04/2022

Centers for Disease Control and Prevention (CDC) / (The Signal Group)

GOVCLOUD TECHNICAL PROJECT MANAGER / SCRUM MASTER

Technical PM of an e-commerce website build (TogetherTakeMeHome (TTMH) – www.together.takemehome.org) for the Centers for Disease Control and Prevention (CDC).

Technical PM of an AWS hosted e-commerce website build (TogetherTakeMeHome (TTMH) – www.together.takemehome.org) for the Centers for Disease Control and Prevention (CDC). Met the hard Go-Live (Phase 1) completion date of April ’22.

Led in ensuring alignment of sponsor’s (CDC executives) & stakeholders’ (Emory University’s Rollins School of Public Health & Building Healthy Online Communities) expectations with final product deliverables including minimum viable product. Established baseline scope alignment to budget bucket.

Collaborated with sponsor (CDC) & technology vendors (GovCloud (AWS), ShipBob, MailChimp, Alchemer, Twilio, Melissa Data & HelpScout) to negotiate comprehensive SOWs and associated commercial terms.

Managed the integration of technologies such as GovCloud (AWS) including Simple Email Service, ShipBob (fulfillment), MailChimp, Twilio, Melissa & HelpScout.

Utilized an Agile project execution methodology with 2-week sprints that includes a sprint plan, a sprint retrospective as well as a weekly touchpoint ceremony to assess the current sprint status and identify/monitor roadblocks and risks.

Managed the team of 15 consisting of user interface designers, Python developers, content contributors, database engineers and UTM (URL tracking) coders.

Developed & maintained project artifacts such as requirements (functional & non-functional) documents, success criteria, project schedule, risk/opportunities log & bugs/resolution log .

Provide performance and burn-down (cost & schedule) reports to Executive Committee.

Led in the development of the website’s primary user journey based on the primary call-to-action (cta).

Developed the testing plan (usability and system) and associated test cases (20+) that were executed to ensure the proper operability of the website before April ’22 launch.

Performed quality assurance tasks that centered on verifying the operability of bi-directional HTTP requests between the multiple APIs that made up the TTMH application.

Technical Environment:

AWS, PHP, Drupal, SQL Server, MS Project, Asana, MS Teams, Slack, ShipBob, MailChimp, Alchemer, Twilio, Melissa Data & MS Office

From 09/2020 to 01/2022

Federal Deposit Insurance Corporation (FDIC) / (Technalink, Inc.)

PMO PROGRAM MANAGER

Program Manager within FDIC’s CIOO PMO business unit. Team Lead for FDIC’s PMO section Contractor IT Project Managers (PM) resources.

Team Lead for FDIC’s PMO section Contractor IT Project Managers (PM) resources. Supervised the progress of IT Software Products/Services initiatives that were being executed. Majority of initiatives supervised included legacy application migrations to the cloud; and PaaS and SaaS deployment initiatives.

Managed and/or provided oversight on projects focused on cloud deployments/enhancements/integrations involving technologies such as SharePoint Online, Azure, Project Online, ServiceNow ITSM & ITBM, Salesforce and O365 add-ins.

Acted as administrator for weekly meets (standups/standdowns) with FDIC’s Federal PMO manager(s). Meets’ agenda included current portfolio & project’s performance, projects backlog position, and portfolio risk log (risk impact assessments).

Led weekly stand-ups with Contractor IT PMs to monitor overall status; identify and monitor risks/roadblocks; and develop mitigation strategies/action plans; and earned value management positions.

Supervised scrum stand-ups, agile risk log and impediments ceremonies.

Mentored IT PMs on Agile industry best practices, risk management and earned value management.

Member of the IT tiger team charged with the ongoing development, maturing and promoting of PMO’s updated Project Management Lifecycle (PMLC) /Software Development Lifecycle SDLC) disciplines that integrated the National Institute of Standards and Technology (NIST) in Special Publication (SP) 800-64 (security integration) for FedRAMP Marketplace compliance.

Performed periodic audits of IT related acquisitions, IT project executions & Hosting Vendors to ensure their compliance with FDIC governance mandates such as Federal Acquisition Regulations (FAR), FedRAMP, Plans of Action and Milestones (POA&Ms), Authority to Operate (ATO), data retention directives and systems decommissioning workflows.

Utilized FDIC’s Cyber Security Assessment and Management (CSAM) application to perform ad-hoc audits on FDIC’s systems compliance strategies. Ensured that the CSAM database was up-to-date with the System Security Plan (SSP) artifacts of ongoing security authorizations. SSP artifacts included Interconnections log, Point of Contacts (PoCs) and the Classification and Management of data assets.

Acted as FDIC’s PMO section SharePoint Online administrator. I created and/or enhanced multiple SharePoint (SP) sites that disseminated and/or graphically illustrated PMO/CIOO Project Management related guides, SOPs, toolkits & checklists.

Led the effort of developing and enhancing the FDIC’s PMO knowledge library on Project Management methodologies’ (Agile, Waterfall, Lean, Hybrid) best practices; and Project Manager’s processes/artifacts toolkits such as guides/checklists; and FDIC corporate and IT governance business management processes.

Led in the generation of PMO reports for CIOO executives that details the quarterly/annual performance, including value derived, of the organization’s projects portfolio.

Created MS Excel bots/automations (BotConfig/VBA) for excel visualizations.

Provide ServiceNow ITBM (SPM) support to FDIC’s PMO unit. Provided training on utilization best practices related to the ServiceNow SPM application.

Work with the ServiceNow platform development team on ServiceNow PPM functionality enhancements.

Led in functionality user acceptance testing on new ServiceNow ITBM releases.

Technical Environment:

AWS, Azure, MS Visual Studio, SQL Server, SSMS, SSRS, Power BI, ServiceNow SPM, MS Project, MS Team Foundation, SharePoint & MS Office

From 01/2020 to 09/2020

PricewaterhouseCoopers (PwC)

MANAGER II – FORENSICS TECHNOLOGY SERVICES

Manager of a PWC Forensics Technology Services workstream.

Managed (onsite, remote & offshore) a data analytics team that provided support to internal PwC ‘Audit and Deals’ teams with advance data analysis.

Reviewed the work of my team and confirmed completeness of deliverables before distribution to client and/or other PwC internal teams.

Mentored junior staff.

Utilized Agile project management methodology (Scrumban) that included 2-week sprint epics with user stories/product backlogs constantly refined based on changing priorities and immediate deliverables.

Led my Data Forensics team in performing financial/accounting data analysis to ensure accuracy of performed reconciliations as well as completeness of financial records.

Managed and ensured the delivery of custom data generation/ad-hoc data analysis requests from clients and/or other PwC pods/teams.

Personally created and/or supervised the creation of data marts from multiple SAP Financial Accounting (SAP FICO) modules.

Developed and ran Extract Transform Load (ETL) jobs from the client’s SAP FICO modules to the PwC’s internal MS SQL Server infrastructure.

Managed and developed unique MS SQL Server queries that created data marts which were then migrated to MS Excel workbooks through VBA coding.

Created and/or managed the creation of Tableau and Power BI interactive dashboards for the client as well as for PwC’s Audit and Deals teams.

Managed a JIRA Dashboard and Kanban board for creating, managing and closing out epics, stories/product backlogs, subtasks, risks and issues.

Technical Environment:

SQL Server, SSMS, SSRS, Power BI, SAP Fi, Jira, MS Project, Alteryx, Tableau & Google Workspace

From 06/2016 to 01/2020

Federal Deposit Insurance Corporation (FDIC) / (The Goal, Inc.)

PMO PORTFOLIO ANALYST / PROJECT MANAGER

Managed reporting on two FDIC’s CIOO portfolios as well as the administrator for the MS Project Online instance.

Managed the FDIC’s CIO Council (CIOC) & CIRC portfolios. CIOC portfolio comprised of 15-18 priority IT capital initiatives (projects) on an annual cycle. CIOC portfolio’s annual budget was between $14 -19 million/annually. CIRC portfolio comprised of 3-5 long range strategic multi-year capital initiatives with total budgets ranging from $60-$90 million.

Managed several IT development & deployment initiatives such as RPA (excel bots), CyberArk Password Vault, PPM Quad Chart (SSMS & SSRS) & EPMRS upgrade deployments.

Developed and generated a monthly/quarterly/semi-annual/annual reports detailing the performance status of both the CIOC & CIRC portfolios. Presented report to FDIC’s Board of Director, C-Suite executives from Financial and Administration divisions and CIO leadership.

Worked with IT project managers in FDIC’s Delivery Management, Cyber/Cloud and Infrastructure Services branches with monitoring and reporting projects' progress, risks/opportunities, expense/schedule baselines (CPI/SPI), and budget burns.

Worked with the CIOO’s SFS (finance) section and Deltek Costpoint T&E reports in reconciling monthly expenditure related to projects in the CIO Council portfolio.

Planned migration of the MS Project Server/MS Project Professional PPM tool to a ServiceNow PPM tool.

One of three administrators of the MS Project Server enterprise application. Provided general support for all users of MS Project Server/Project Professional application.

oProject Server/PWA SME providing training to project managers on utilizing MS Project/Project Server, Azure DevOps Server/MS Team Foundation Server (TFS) and MS SharePoint.

oCustomized MS Project Server instance - created/updated PWA views, fields and formulas.

oCreated Excel Macro files, Pivot tables and Tableau reports.

oMatured Project Server knowledge base library.

Technical Environment:

Project Web App/Project Server, MS Project, SQL Server, SSMS, SSRS, Power BI, Crystal Reports, MS Visual Studio, EPMRS, MS Team Foundation, SharePoint & MS Office

From 06/2002 to 01/2014

LIOBmedia LLC

PROJECT MANAGER / DATABASE ENGINEER

PM & Database Developer for a Multimedia Consulting firm.

Independently planned the management and execution of over 60 IT projects that included software design, development and/or deployments of interactive websites; design and production of multimedia products; the acquisition and deployment of commercial-off-the-shelf (COTS); and design and deployment of bespoke software applications.

Role also included performing the business relationship management role. Attained cross service selling success by matching LIOBmedia’s service capabilities with the client's business goals. My objective was always trying to identify value adding opportunities and then effectively communicating said opportunities to the client.

Managed multiple projects concurrently from initiation through to closure/O&M transition.

Coordinated and managed database activities to support application development projects.

Technical Environment:

MS Project, SQL Server, SSMS, SSRS, Crystal Reports, Oracle, PeopleSoft, Adobe CS, WordPress & MS Office

TRAINING & CERTIFICATIONS

PMI Project Management Professional Certification, Expires – 2027 (1862860)

SAFe 6 Product Owner/Product Manager Certification, Expires – 2025 (358*****-****)

Scrum Alliance Scrum Master Certification, Expires – 2026 – (000500680)

Axelos ITIL v3 Certification

Oracle and Java Developer Master Certification

ServiceNow Systems Administrator Certification

EDUCATION

George Mason University, Fairfax, VA, BIS Organizational Data Studies

George Mason University, Fairfax, VA, MS AIT - Data Analytics and Intelligence Methods (Expected 2025)

OTHER

US Citizen with Secret Clearance & High-Risk Public Trust Clearance

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