Customer Service Medical Assistant
Resume:
BEANKE GAINES
Harvey, Louisiana 504-***-****
************@*****.***
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OBJECTIVE
To obtain a position as an Administrative Medical Assistant where my clerical skills and diploma in Administrative Medical Assistant will be utilized.
EXPERIENCE
FEBRUARY 2021 TO PRESENT
CNA/CAREGIVER U, ST. LUKE'S MEDICAL CENTER - NEW ORLEANS, LA
Perform many basic care tasks for patients such as grooming, dressing, bathing, feeding, and exercising. Also assist the nursing staff with medical tasks with taking blood, monitoring vitals with medical equipment and reporting patient behavior and wellbeing.
NOVEMBER 2020 TO FEBRUARY 2021
CUSTOMER SERVICE ASSOCIATE, Dollar Tree and Family Dollar – Harvey, IL
Meet and greet customers, assist in sales, and answer questions about products and services. Provide customer service and operate cash registers.
MAY 2020 TO JUNE 2020
LEAD SALES ASSOCIATE/KEY HOLDER, Dollar General - Marrero, LA
Key Holder and administrative personnel tasked with opening and closing the store. Performing various administrative duties. My primary responsibilities include assisting with customer service, ensuring that the store is clean and organized and managing the alarm system.
MAY 2018 TO MAY 2020
PATIENT CARE TECHNICIAN (PCT), ACADIAN HOME CARE - GRETNA, LA
Assisting in examination and treatment of patients. Food prep, giving medication, bathing, peg tube feeding, measuring vital signs and monitoring health. Collect samples, record information on patients' charts, and prepare treatment rooms for examination.
JANUARY 2020 TO MARCH 2020
PATIENT CARE TECHNICIAN (PCT), A HAND TO HOLD - GRETNA, LA
Assisting in examination and treatment of patients. Food prep, giving medication, bathing, peg tube feeding, measuring vital signs and monitoring health. Collect samples, record information on patients' charts, and prepare treatment rooms for examination.
OCTOBER 2018 TO FEBRUARY 2019
SECURITY GUARD (UNARMED), LOFTON STAFFING SERVICES - METAIRIE, LA
Worked for a temporary service providing security for exhibit and for conferences. Ticketing and handing out brochures for conferences.
MAY 2017 TO JANUARY 2019
PATIENT CARE TECHNICIAN (PCT), SUPERIOR OPTIONS OF LA, INC - GRETNA, LA
Assisting in examination and treatment of patients. Food prep, giving medication, bathing, peg tube feeding, measuring vital signs and monitoring health. Collect samples, record information on patients' charts, and prepare treatment rooms for examination.
OCTOBER 2016 TO SEPTEMBER 2017
CUSTOMER SERVICE ASSOCIATE AND CASHIER, WALGREENS - NEW ORLEANS, LA
Sales associates at Walgreens, assist customers in a variety of departments, including photo, grocery, pharmacy, health, and beauty sections. Operate cash registers, stock shelves, and perform cleaning duties.
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MARCH 2011 TO JANUARY 2017
CASHIER/FOOD PREP, MCDONALD’S - MARRERO, LA
Complete duties such as greeting customers, taking orders, collecting payments, recommending products, and promoting special deals. Match cash with records, arrange food items on trays and cleaning the premises.
EDUCATION
OCTOBER - DECEMBER 2022
ADMINISTRATIVE MEDICAL ASSISTANT-DIPLOMA, camelot college, baton rouge, la
MAY - JUNE 2003
CUSTOMER SERVICE TRAINING-CERTIFICATE, Louisiana Technical College Sullivan Campus - Harvey, LA
SEPTEMBER 2000 - MAY 2001
MEDICAL OFFICE ASSISTANT-CERTIFICATE, Cuillier career center - Marrero, LA
SEPTEMBER 1998 - MAY 2001
HIGH SCHOOL DIPLOMA, WEST JEFFERSON HIGH SCHOOL - HARVEY, LA
SKILLS
Medical Administration
Hospice Care
Hospital Experience
Critical Care Experience
Tube Feeding
Home Care
Medical Records
Patient Care
Caregiving
Meal Preparation
Medical Office
Customer Service
Vital Signs
Tube Feeding
Retail Sales
CERTIFICATIONS AND LICENSES
Medical Office Assistant, May 2001 – Present
CPR & First Aid, September 2019 – September 2021
Medication Administration, May 2017 – Present
CNA
REFERENCES
Available upon request.
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