Admin Assistant Customer Service

WORK EXPERIENCE:

Cashier - Experience

Employers Name - Ward Bouquet Flower shop -Qatar Doha-

Cashier -From-Feb-2022 to 2023 August

Employers Name - Mohammed Abdallah Sharbatly Co. L.L.C Ltd. – {Admin} Al-Aweer - United Arab Emirates. (U.A.E) from July 2013 – 2018. Employers Name – More Super Market – INDIA – Admin Assistant - 2008 - 2013 Employers Name – Jio Mart Super Market -INDIA- Jr. Accountant - 2019-2021 Job Description

• Responsible for supporting the company, completes operational requirements by scheduling and assigning administrative projects and expediting work results. support and resources needed to set them apart from the competition.

Duties & Responsibilities:

• Provides a positive customer experience with fair, friendly, and courteous service. Registers sales on a cash register by scanning items, itemizing and totaling customers’ purchases.

• Resolves customer issues and answers questions.

• Bags purchases if needed.

• Processes return transactions.

• Itemizes and totals purchases by recording prices, departments, taxable and nontaxable items; and operating a cash register.

• Enters price changes by referring to price sheets and special sale bulletins.

• Discounts purchases by redeeming coupons.

• Collects payments by accepting cash, check, or charge payments from customers and makes change for cash customers.

• Verifies credit acceptance by reviewing and recording driver’s license number; and operating credit card authorization systems.

• Balances cash drawer by counting cash at beginning and end of work shift.

• Provides pricing information by answering questions.

• Maintains checkout operations by following policies and procedures and reporting needed changes.

• Maintains a safe and clean working environment by complying with procedures, rules, and regulations.

• Contributes to team effort by accomplishing related results as needed. KEY SKILLS AND COMPETENCIES

Professional

• Customer service experience in an office setting.

• Proven administrative experience

• Strong time-management skills and multitasking ability

• Can calculate figures and amounts such as discounts, interest, commissions, proportions and percentages.

• Strong ability to multi-task, prioritize and execute.

• Ability to perform under pressure and stressful conditions.

• Personal

• Professional demeanor and attitude.

Job Profile:

• Visit potential customers for new business

• Provide customers with quotations

• Negotiate the terms of an agreement and close sales

• Gather market and customer information and provide feedback on buying trends

• Represent your organization at trade exhibitions, events and demonstrations

• Identify new markets and business opportunities

TECHINICAL SKILLS

• AX Operating System

• ORION Software

• MIRNA 2.0

• MS-Office • AutoCAD

STRENGTHS

• Communication skills

• Information processing

• Accuracy

• Customer service skills

• Problem-solving

• Honesty

• Reliability

OBJECTIVE

To grab a position that allows me to use and improve my skills. Looking forward to take big responsibility and to serve to show my skills.

ACADEMIC PROFILE

• Bachelors of Commerce from Anwar-ul- loom College Osmania University Hyderabad (March 2007).

• Board of Intermediate from Chaitanya Jr College, (March 2003)

• Secondary School Certificate from ABV High School. PERSONAL PROFILE

Name : MOHAMMED SULTAN

Fathers Name : MOHAMMED IRFAN MIYA

Gender : Male

Marital Status : Married

Languages Known : English, Hindi, Urdu, Telugu,

Nationality : Indian

Driving License : United Arab Emirates U.A.E

License No : 3768935

Passport Details : Passport No : V5180069

Date of Issue : 01/12/2021

Date of Expiry : 30/11/2031

Type of VISA : WORK -Freelancer

I here by declare that the above-mentioned particulars are true to the best of my knowledge.

(MOHAMMED SULTAN)

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