Customer Service Food Safety

CJ Carlos Johnson

Washington, DC ***** 202-***-****

**************@*****.***

PROFESSIONAL

SUMMARY

Proven performer in the retail sector, adept at enhancing customer experiences and sales outcomes, notably with Safeway Albertsons. Excelled in food safety and customer service, driving satisfaction and compliance. Leveraged excellent communication and merchandise stocking skills to significantly contribute to team objectives and store performance.

SKILLS Food safety knowledge

Customer Service

Excellent Communication

Customer service-focused

Heavy Lifting

Store Cleaning

Customer Service-Oriented

Restocking produce

Assisting customers

Product stocking

Pallet Jack Operation

Merchandise Stocking

Retail Sales

Stock Rotation

Fixing displays

Loading and unloading

procedures

Product facing

Store maintenance

Removing defective products

Performance Improvement

Display Setup

WORK HISTORY FOOD CLERK 11/2021 to CURRENT

Safeway Albertsons 5415 Connecticut Ave N.w

Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.

Supported other departments as needed, demonstrating strong teamwork skills and flexibility to meet overall store objectives. Prepared high-quality food items, adhering to recipes and presentation standards for customer enjoyment.

Assisted customers in finding proper products and offering suggestions. SALES ASSOCIATE 08/2019 to 11/2021

C.V.S 5500 Connecticut Ave NW

Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges. Built relationships with customers to encourage repeat business. Managed returns, exchanges and refunds in accordance with store policy. Prepared merchandise for sales floor by pricing or tagging. Engaged with customers to build rapport and loyalty. Rotated stock and restocked shelves to maintain product availability and store appearance.

Provided positive first impressions to welcome existing, new, and potential customers.

EDUCATION Associate Of General Studies English,mathematics,history 05/1988 Wheaton High School, Silver Spring, MD

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