General Customer Service
Resume:
DAMONIQUE C. WILLIAMS
Raeford, NC *****
************@*****.***
Highly motivated, and organized individual with a great understanding of functionality and accountability. Authorized to work in the US for any employer
Associate
New York and Company
June 2008 to September 2011
• Keeping up with the latest styles and accessories
• Keeping a neat and clean store
• Keeping inventory of all items
• Keep a cash register with an orderly balance
• Have great customer service and keep customers coming back Front Desk Clerk
HEALTHPLEX FITNESS - Fayetteville, NC
July 2010 to June 2011
• Keep a daily tally on all members and guests
• Keep snacks and drinks up to date and maintain inventory of the items
• Keep a daily chart of any ordered messages and clientele
• Keep a cash register with an orderly balance
Resident Advisor
Unc Pembroke - Pembroke, NC
August 2008 to December 2010
• Maintain a place of residence for students to live and become conducive young adults
• Make residence clean and neat
• Put up different themed bulletin boards monthly
• Host activities for residents and their friends to enjoy every 2 weeks Certification in Pharmacy Technician
CareerStep - Utah Valley, UT
August 2019 to Present
WORK EXPERIENCE
EDUCATION
Bachelor's degree in History Education
UNC-Pembroke - Pembroke, NC
June 2006 to December 2010
High school or equivalent in High School Diploma
South View High School - Hope Mills, NC
August 2002 to June 2006
• Classroom Management
• Teaching
• Writing Skills
• Pharmacy Technician Experience
• Childcare
• English
• Customer service
• Research
• Microsoft Office (10+ years)
• Retail Sales (10+ years)
• Customer Service (10+ years)
• Customer Support (10+ years)
• Consumer Awareness (10+ years)
• Loss Prevention (10+ years)
• Leadership Experience (10+ years)
Pharmacy Technician National Certificate
September 2019 to Present
Valid through CareerStep
Receptionist — Highly Proficient
July 2019
Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Highly Proficient
SKILLS
CERTIFICATIONS AND LICENSES
ASSESSMENTS
Customer Focus & Orientation — Proficient
June 2019
Responding to customer situations with sensitivity. Full results: Proficient
Work Style: Conscientiousness — Familiar
May 2019
Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting. Full results: Familiar
Verbal Communication — Familiar
April 2019
Measures a candidate's ability to effectively convey information when speaking. Full results: Familiar
Sales Skills — Proficient
April 2019
Using influence and negotiation techniques to engage with and persuade customers. Full results: Proficient
Basic Computer Skills: PC — Completed
May 2019
Measures a candidate's ability to perform basic computer operations, navigate a Windows OS, and troubleshoot common computer problems.
Full results: Completed
Attention to Detail — Completed
May 2019
Identifying differences in materials, following instructions, and detecting details among distracting information. Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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