PROFESSIONAL SUMMARY
Highly skilled and organized Health Unit Coordinator with more than
* ***** ** ********** ******** and implement strategies for developing improve health care management. Proven problem solver and excellent multitasker and communicator . Strong organizational skills,superb understanding of data collection with a positive attitude.
WORK HISTORY
Health Unit Coordinator, 05/2015 - 12/2023
Providence Alaska Medical Center, 3200 Providence Drive Anchorage AK 99508
Anchorage, AK 99502
**********@*****.***
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SKILLS
KAREN JACKSON
Provided care for 50-60 daily cases to ensure successful surgery time and order .
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Enhanced communication between medical staff by promptly answering phone calls, relaying messages, and responding to inquiries.
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Maintained accurate patient records through diligent data entry and timely updates in electronic health record system.
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Assisted nursing staff with daily tasks, contributing to well- organized and efficient unit environment.
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Reduced wait times for patients by effectively managing patient flow within health unit.
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Ordered supplies proactively to ensure adequate stock levels were maintained at all times within health unit.
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Managed multiple priorities simultaneously while maintaining attention to detail under pressure in fast-paced healthcare environment.
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Aided physicians'' workflow efficiency by accurately communicating, letting them know ahead of time for any issues or questions.
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Served as integral part of health unit by willingly taking on additional responsibilities as needed, demonstrating adaptability and teamwork.
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Assisted with processing patient admissions, transfers and discharges.
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Answered telephone calls to offer office information, answer questions, and direct calls to staff.
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Entered work orders into computer system for appropriate departments regarding maintenance issues and biomed needs.
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Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
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• Strong Work Ethic
• Schedule Organization
• Telephone Etiquette
• Staff Coordination
• Critical Thinking
• Medical Terminology
• Customer Relations Understanding
• Effective Multitasking
• Attention to Detail
• Patient Engagement
• Documentation Skills
• Appointment Scheduling
Customer Relationship
Management
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• Administrative Support
Scheduling Coordinator, 08/2018 - 12/2023
Providence Alaska Medical Center, 3200 Providence Drive Anchorage AK 99508
Pharmacy Technician, 04/2004 - 01/2015
Fred Meyer, 2000 West Dimond Blvd Anchorage AK 99515 EDUCATION
Bachelor of Science, Nursing, 03/2004
University Of San Carlos - P.del Rosario St Cebu City,Cebu Philippines High School Diploma, 04/2000
Iligan City National High School - Fuentes Iligan City, Philippines Provided care for [Number]-patient unit, coordinating day-to-day hygiene, feeding and quality of life functions
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Reduced employee overtime costs by closely monitoring work hours and strategically adjusting schedules as needed.
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Collaborated with team members to develop contingency plans for unexpected staff absences or schedule changes.
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Fostered a positive work environment by addressing employee schedule concerns in a timely manner and with empathy.
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Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
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Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
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Improved patient satisfaction by efficiently processing prescriptions and managing inventory in timely manner.
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Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
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Streamlined prescription processing with accurate data entry and verification of patient information.
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Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
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Boosted customer loyalty by providing friendly, knowledgeable assistance on drug interactions and side effects.
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Assisted in maintaining clean and organized work environment, ensuring compliance with safety regulations.
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Proactively identified potential issues or discrepancies in medication orders, collaborating closely with pharmacists to resolve them quickly.
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Answered incoming phone calls and addressed questions from customers and healthcare providers.
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Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
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Coordinated verification and filling of more 100 to 150 daily prescriptions in high-volume pharmacy environment
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