Customer Service Sales Associate

Contact information

***** **** *** ** *, Tacoma, US, 98445 **************@*****.*** +1-206-***-**** Professional summary

Lead Sales Associate with 7 years of experience in customer service and sales, excelling in enhancing guest experiences through exceptional service and efficient transaction processing. Proficient in scheduling, cash handling, and front desk operations, with a proven track record of reducing wait times and improving efficiency. Passionate about leveraging skills in a collaborative environment to drive sales and customer satisfaction. Employment history

Check In Receptionist

Columbia Hospitality Smith Tower, Seattle, WA — Nov 2019 - Jan 2022 Lead Sales Associate

Forever 21, Seattle, WA — Aug 2015 - Oct 2016

Greeting customers, responding to questions, improving engagement with merchandise, providing outstanding customer service. Operating cash register, managing financial transactions balancing. Education

Diploma in General

South Whidbey High School, Whidbey Island, WA — Sep 1997 - Jun 2000 High school or equivalent in General Studies

Whidbey high, Whidbey Island, WA

Managed ticket sales and guest inquiries, ensuring seamless customer service and satisfaction. Resolved guest issues promptly, significantly enhancing visitor experience. Processed high volumes of ticket transactions accurately, maintaining financial integrity. Collaborated with team to streamline ticketing, reducing wait times and boosting efficiency. Implemented new customer service protocols, resulting in a 15% increase in visitor satisfaction ratings. Worked closely with the marketing team to develop promotional campaigns that boosted ticket sales by 10%. Analyzed ticket sales data to identify trends and optimize pricing strategies, increasing revenue by 12%. Successfully resolved over 95% of guest issues on the first interaction, enhancing overall guest experience. Optimized check-in procedures, reducing guest wait times by 20% and enhancing overall efficiency. Accurately managed financial transactions, ensuring zero discrepancies and maintaining trust in financial integrity.

Sadie Boyster

Lead sales associate

42 years old, Driving license driver's license

Skills

Customer Service Housekeeping

Time Management Cash Register

Microsoft Office Filing

Billing Receptionist

Scheduling Microsoft Word

Host/Hostess Phone Etiquette

Microsoft Outlook Bookkeeping

Sales POS

Budgeting Accounts receivable

Cash handling Driving

Typing Front desk

Custodial experience Supervising experience

Commercial cleaning Cleaning

Floor care English

Cooking First aid

Residential cleaning Microsoft Excel

Contact this candidate