Customer Service Social Media
Resume:
KRISTINA SANDERS
Aka Kristi Sanders, maiden name Hablitzel
Justin, TX 76247
******.*.*******@*****.***
Experience
****-******* *** **** ********, LLC, Northlake TX
Co-owner and LLC Manager
• Scheduling and dispatching technicians
• Maintain accounting, including mileage, labor, expenses, revenue, etc o Intuit Quickbooks, Microsoft Excel and Word, Google calendar o Daily, weekly, monthly, and annual
o Issue 1099s annually
• Materials procurement
• Quote projects and repairs
• Maintain and renew General Liability Insurance
• Social media marketing
• Local magazine monthly ad
• Customer service inquiries and issues
• Human resources
o Hiring contractors
o Creating periodical reviews
o Analyze salaries and raises
2016-2017 DHL, Fort Worth TX
Warehouse work, part-time
• Fill orders
• Ensure accuracy of orders, including verifying serial numbers
• Package and ship orders
2007-2012 Johnson Controls, Wichita KS
Service Operations Agent, full-time
• Complete annual preventative service agreements
• Schedule and dispatch technicians
• Materials procurement
• Ensuring accurate entries in NXGEN system
• Customer service inquiries and issues
Education
1989-1993 Wichita State University, Wichita KS
Bachelor in Business Administration, major in Marketing
• No minor available, but additional Management courses taken Skills
Excellent typing and 10-key, accurate data entry, Microsoft Office Suite, bookkeeping, accounts receivable, accounts payable, organized, detail-oriented, friendly, positive attitude, driven, team player, ability to work independently, adaptive, self-motivated, learn quickly, dependable, analytical, personable, excellent verbal and written communication skills
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