Team Members Technical Support

Janeth Murry-Lopez

Anything

& 316-***-**** = *****************@*****.*** Q Wichita, KS 67210

CAREER OBJECTIVE

love to work focused always in my job and try anything to do better like to be responsible

EXPERIENCE

SUPERVISOR, Wichita, KS

T-Mobile company, September 2021-March 2023

* Set performance goals for staff members and helped teams meet important deadlines.

* Organized workflow tasks to prevent downtime and production gaps.

* Delegated tasks to team members according to individual strengths.

* Initiated creative solutions to resolve customer complaints and issues.

* Provided technical support to team members in order to assist them in completing tasks more efficiently.

* Trained new employees on company policies, procedures and work ethics.

* — Oversaw the training of new employees on job responsibilities and expectations.

* Received product deliveries and moved materials to designated workplace locations.

* Resolved conflicts between team members and departments.

PACKAGE, Wichita, KS

Ups company, March 2020-June 2021

* Skilled in using various software applications and programs including Microsoft Office and Adobe Creative Suite.

* Committed to delivering excellent customer service while working in a fast-paced environment.

* Performed routine and scheduled maintenance services.

* Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.

* Worked with coworkers to complete tasks.

* Troubleshot minor problems and reported larger technical issues.

* Collaborated with departmental leaders to establish organizational goals, strategic plans and objectives.

STORE MANAGER, Wichita, KS

Cricket company, August 2013-January 2018

* Solved problems and resolved conflicts for team members and customers.

* Oversaw day-to-day store operations to foster efficient and profitable operations.

* Addressed employee issues, performed corrective actions, and terminated employment when necessary.

SALES ASSOCIATE, Wichita, KS

Wireless mobile, March 2008-January 2010

* Operated cash register and POS to handle purchases, refunds, and exchanges for customers.

* Encouraged customers to make additional purchases and suggested relevant items.

* Met merchandising standards by keeping store stocked and products faced.

Contact this candidate