Medical Office Specialist
Diploma:
Care Centers Of Texas
FortWorth, TX
Highschool Diploma:
Borger High School
Borger, TX
**********@*****.***
Fort Worth, TX 76111
WWW: Bold Profile
Skills
• Customer service
• Multitasking
• Planning
• Problem-Solving
Organization and time
management
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• Supervision and leadership
• Team building
• Dependable and responsible
• Data entry
• Relationship Building
• Problem Resolution
• Customer Needs Assessment
Education
• Instructors Award
• Outstanding Attendance Award
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Dennis Uniform - HR Assistant
Fort Worth, USA
11/2022 - 10/2024
Texas HealthCare PLLC - Insurance Coordinator/Medical Receptionist Fort Worth, USA
09/2015 - 04/2022
Sandra Leon
Summary
Work Experience
Customer Service-calling, emailing, shipping and reshipping order, receiving, picking
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Missed Delivery Returns Processing - manage intake and customer outreach from undeliverable returns
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• Create new shipments with updated address as needed
• Samples -creating new order with items needed, pick and ship out order Events- sending items for school events and swag, help at school and setting up for school events and setting up for school visits, traveling when needed, helping Dennis stores when needed with shipping orders and restocking
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• Help ship out conference materials, mannequins, tables, etc. Ensure that high-priority requests from all Regional Directors and Managers are taken care of.
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Stuck shipments: use the CCC stuck shipment list to determine orders where items are in unpickable locations and place those orders on a sharded spreadsheet for DDC review and action.
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• Help ship out paychecks as needed.
• Help ship out gift cards as needed.
Help the distribution center with picking at the pack station, shipping out store bags, shipping bags, assisting with loop returns, some training in heat transfer, and helping with embroidery.
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• Assist in the Dennis functions: parties, and events for staff.
• Help A.P. as needed
• Part of the Safety Committee Meeting.
• Administrative Assistant.
Insurance verification and obtain prior authorizations for cardiology exams, obtain referrals, assist with check-in and check-out and answer multi line phone, collect patients copay, schedule appointments, customer service, data entry, scan papers, make copies and translate when needed
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• Interact with medical facilities and doctor offices across the metroplex to insure Texas Health MedSynergies- Orthopedic Specialty Associates - Patient Intake Representative
Fort Worth, USA
01/2015 - 09/2015
Texas HealthCare PLLC - Receptionist
Fort Worth, USA
04/2012 - 12/2013
Horn And Associates (Temp Agency) - Receptionist
Arlington, USA
10/2011 - 04/2012
Radiology Associates Of Tarrant County - Scheduler Fort Worth, USA
06/2009 - 10/2011
Tarrant Injury & Rehab - Medical Office Specialist Extern Fort Worth, USA
10/2008 - 11/2008
Spanish, Professional
proper patient care
Greet, interview patients and complete all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance, answering phone, schedule appointments, collect copays
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Check patients in and check patients out, take co-pay, answer phones, schedule appointments and exams, data entry, scan papers, insurance verification, interact with medical facilities and doctor's offices across the metroplex to insure proper patient care
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• Answer the phone, schedule exams, data entry, insurance verification Patient registration and scheduling, answer phones, file, data entry, billing and coding, insurance verification, posted payments
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Interact with medical facilities and doctor offices across the metroplex to insure proper patient care and scheduling of patients appointments
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Languages