Customer Service Medical Billing

Heather Bruffett

**** *** **

Ontario, OR. *****

541-***-**** cell

**************@*****.***

JOB OBJECTIVE: Seeking a position that is part time or fulltime. I am a very outgoing person always willing to learn new things and teach what I know that others may not. I have gone to and completed my college course and now looking for a place to call home away from home and grow with my career of choice. I would love to have the opportunity and become part of your team. SKILLS:

*Customer Service *CPT

* Medical terminology *All office equipment

* Hcpcs *Listening and communication

* Hippa * Cash handling

* ICD-9 * credit cards/charge account

* Emr accounts *paper charts and filing

EDUCATION:

Carrington College Boise, ID.

Medical Billing and Coding Certificate

EMPLOYMENT:

2014-2014 Farmers Supply Co-op Ontario, OR.

Customer Service

Cash handling

Opened and closed store

Computers, charge accounts and credit cards

EMPLOYMENT:

2011-2014 In-home daycare Nampa, ID.

Watched over and cared for client’s children while their parents were at work. 2011-2011 ECS Nampa, ID.

Auditing on patient accounts.

Worked both EMR and Paper Charts to obtain the correct information needed to do the audit in which after it was obtained I submitted it back to ECS. 2003-2008 Nutro Pet Products Nampa, ID.

Confer with customers by telephone or in person to provide information about products and services, to take or enter orders, cancel accounts, or to obtain details of complaints.

Set up and completed demos for customers, submitted reports concerning all demos.

Rotated products to ensure that shelves were full and not out of date.

Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. 2007-2008 Customer Service- D&B Supply Ontario, OR.

Greet customers and ascertain each customer’s wants or needs.

Data entry, web research.

Operation of typing, adding, calculating and billing equipment.

Inventory and checked in freight.

Resolved discrepancies with in-store pricing.

Contacted customers upon arrival of special orders. 2003-2005 Holy Rosary Medical Center Ontario, OR.

Prepared food for patients while adhering to dietary restrictions cleaned and sanitized for next meal.

Performed tasks associated with cafeteria function for staff and visitor.

Additional duties as requested by manager

Compute total purchases and receive and process cash or credit payment.

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