Customer Service Inventory Control
Resume:
Sandra Castillo
Springfield, MA *****
***************@******.***
Dedicated and detail-oriented inventory specialist with 5 years of experience in managing inventory, customer service, and operations. Proficient in implementing efficient inventory control procedures and utilizing CRM software to document customer interactions. Proven track record of exceeding departmental targets and providing guidance and support to team members. Possesses a high school diploma and skills in retail sales, customer service, and cash handling. Work Experience
Inventory Specialist
WIS International-Springfield, MA
August 2024 to Present
• Implemented an efficient system for receiving, organizing, and shelving new merchandise
• Collaborated with the purchasing department to ensure optimal stock levels based on sales trends
• Developed and implemented inventory control procedures to minimize loss and maximize efficiency Alarm Operator
COPS Monitoring-Lewisville, TX
May 2023 to July 2024
• Handled a high volume of inbound customer calls, averaging XX calls per day
• Achieved an average call resolution rate of XX%, exceeding departmental targets
• Utilized CRM software to accurately document customer interactions and update account information Assistant Manager
Dollar General-Denton, TX
February 2021 to August 2023
• Assisted in the management of daily operations, ensuring smooth and efficient workflow
• Supervised and trained a team of XX employees, providing guidance and support to maximize productivity
• Conducted regular inventory checks to maintain accurate stock levels and minimize loss due to shrinkage
Dentist Assistant
Smiley Dental & Orthodontics-Denton, TX
August 2022 to February 2023
• Prepared patients for dental procedures by taking and recording vital signs, updating medical histories, and explaining treatment plans
• Performed dental radiographs (X-rays) using digital imaging systems, ensuring accurate images for diagnosis
• Sterilized and maintained dental instruments and equipment according to infection control guidelines McDonalds Crew Member
McDonald's-Denton, TX
July 2020 to February 2021
• Provided exceptional customer service by greeting customers, taking orders, and accurately processing payments
• Maintained cleanliness and organization of work area, adhering to health and safety regulations
• Managed high-volume drive-thru orders efficiently, minimizing wait times for customers Education
High school diploma
Springfield high school of science and technology - Springfield, MA August 2017 to May 2020
Skills
• Management
• Cash handling
• Customer service
• Inventory control
• Retail sales
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