Certified Medical Assistant
Resume:
KRISTEN CUTTING
S UMMARY
Dedicated and empathetic Medical Assistant/Administrative Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills. Personable Medical Assistant bringing several years of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Offering thorough understanding of medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service. WORK E XPERIENCE
Certified Medical Assistant
BestMed Urgent Care Grants Pass, OR July 2023 - May 2024 Customer Service Representative
Northwest Medical Supply Medford, OR January 2022 - October 2023 Certified Medical Assistant
A First Choice Staffing Service Medford, OR May 2019 - August 2020 Certified Medical Assistant
Optimal Health Of Southern Oregon Grants Pass, OR July 2016 - September 2019 Roomed patients and obtained their chief complaint, along with updating their past medical history, including medications and drug allergies, and obtained pertinent vital signs.
Assisted the providers in minor procedures, such as lacerations, cyst removals, etc. Administered injections per providers' orders.
Called patients back with any medical questions they may have or simple advice. As a CSR, I answered a multi-line phone system of incoming calls from customers requesting CPAP or oxygen supplies.
I processed referrals for either a new CPAP machine or a breast pump. Picked and packed medical supplies per customer request and shipped them to their address.
Ensured insurance was up to date, so it could be billed properly. I was a temporary Medical Assistant for various medical clinics in Southern Oregon to cover clinics that were short-staffed.
I roomed patients and obtained past medical history, along with updated medication and drug allergies. I also took vital signs and obtained the chief complaint for why they need to be seen.
Processed prior authorizations and referrals to specialists of the doctors' requests. Maintained up-to-date HIPAA and OSHA trainings.
E DUCATION
High School Diploma
North Valley High School, Grants Pass
June 2014
Certificate
Rogue Community College, Medford
June 2016
CERTIFICATIONS
Certified Medical Assistant through
the National Healthcare Association
BLS through American Heart
Association
CPR Certification through the
American Heart Association
Electronic Health Records
Medical records oversight
Medical Terminology
Treatment setup
HIPAA protocols
Insurance confirmation
Inventory and supply management
Sample collection procedures
HIPAA Compliance
Medical Records Management
Vital Sign Monitoring
Specimens collection and
processing
Inventory Management
Patient Scheduling
CONTACT
*******.*********@*****.***
Grants Pass, OR 97527
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JOB R E L A T E D S K I L L S
Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records. Performed administrative duties such as scheduling appointments, answering phones, and filing paperwork.
Provided support to patients by helping them fill out forms and answering their questions about health care services.
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