Office Manager Accounts Receivable

**/** – */** Orthopedic Centers of Colorado – Accounts Receivable Specialist

Working unpaid claims with medical insurance.

Review payments, write offs, appeals and disputes.

Successfully use and navigate multiple Medical Insurance online portals.

Maintaining standards expected by Doctors.

8/20 – 8/21 Sit Means Sit-Front Office Manager

Greeted all new and current clients into the facility.

Answered phones, emails and replied or directed to appropriate party.

Scheduled lessons and consultations for all trainers.

Answered basic questions from potential clients who call or walk in.

Create client folders paper as well as digital.

Take payments or set up payment plans.

Keep facility clean and organized.

9/19-8/20 Colorado ENT & Allergy-Scheduling Coordinator

Answered all incoming calls, scheduled & rescheduled appointments for multiple doctors.

Answered general questions asked by patients.

Transferred calls to appropriate persons (all billers, surgery scheduling, nurse lines, triage etc.

Follow up with referred patients to schedule with our doctors.

Call to reschedule or cancel all patients during the beginning of COVID-19.

7/17-6/19 The Foot & Ankle Institute of Colorado-Administrative Assistant

Daily office duties, greet patients, answer and direct multiple line phone calls.

File patient records I compliance with HIPPA regulations.

Keep office and break area clean, stocked and organized.

Develop and maintain a level of professionalism with patients, doctors and staff.

9/15-2/16 Oden Hughes LLC.-Executive Assistant

Coordinate all executive communications and correspondence.

Prepare internal and external documents for team members and partners.

Schedule meetings, appointments, travel initiatives.

Set up catering or reservations for events.

Proficient and daily use of Microsoft Office Suite.

Daily office duties: greet vendors and guests, answer and direct phones, file documents, keep kitchen, conference and break rooms clean ad stocked.

Develop and maintain a level of professionalism among staff and clientele.

2/10-8/10 Gentle Dental-Dental Assistant Intern

Daily office duties including scheduling on Dentrix Software.

Breakdown and sterilize operatories after each appointment.

Sterilize, prep, and set up operatories and instruments. Pull patient charts and prep for next procedure.

End of day office clean up and closing.

9/07-5/09 Southwest Airlines-Customer Service Representative

Answered phones.

Direct and assist guests with booking reservations, directions, and luggage.

Helped other teammates with basic questions and trouble shooting.

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