Administrative Specialist

DAVID T. LAWRENCE

*** ******** ***** #**, ********, WI 53188 - 262-***-****

*******@*****.*** – www.linkedin.com/in/davelawrence1

Dynamic administrative professional with a proven track record in enhancing operational efficiency and accuracy. Expert in Microsoft Office Suite, adept at multitasking and maintaining meticulous attention to detail in fast-paced settings. Recognized for critical thinking, personal integrity and consistently meeting project deadlines. Eager to contribute to the team with a proactive and results-oriented approach.

SOFTWARE SUMMARY – Adobe Acrobat Pro, Adobe Sign, Bonfire Online Procurement; CUBS Collection software, HTML; Microsoft Money; Microsoft Office 2019/365 (Access, Excel, Outlook, SharePoint, Teams, Vizio and Word), Timberline & Great Plains Dynamics Accounting, Tyler FMIS New World and Microsoft Dynamics ERP systems and Windows 98/XP/7/8/10/11.

SKILLLS SUMMARY – Adobe Fillable Forms; Analytical thinker; Bookkeeping, Creating complex worksheets; Creating RFP & Bid Documents; Data/order entry; Filing; Generating Purchase Orders, Blanket Contracts & Reports; Maintaining database of vendors; Resolving contract/billing disputes; Routing incoming phone calls to appropriate personnel; Training new employees; Typing; Vendor/customer contact & Working with custom software.

“Dave is a critical thinker; he works to understand the entire scope of what he's doing so that he can identify and bring forward any issues. Dave was also a team player and often times documented processes or suggested new processes in order to streamline training and help the team succeed. Dave often times went above and beyond in his role.” –Kristen Grace, Brand Manager-Party, Rubies DTC, LLC (formerly Buyseasons, Inc.)

Administrative Specialist - Waukesha County, Waukesha, WI - (January 2015 – Present),

• Spearheaded department/vendor project collaborations and streamlined the creation of bid/proposal

documents/procedures (RFB, RFP, RFQ) using Tyler New World ERP and Bonfire Online Procurement Platform,

that enhanced operational efficiency. Successfully trained new employees in department procedures.

• Collaborated on the annual IT Copier Replacement program for all County departments, meticulously evaluated pricing and options that resulted in an overall cost reduction and improved equipment performance.

• Developed and implemented new Standard Operating Procedures (SOPs), significantly improving

process adherence and efficiency, while successfully assisting 4 Purchasing Buyers and earning the

2020 Employee Recognition Incentive Program (ERIP) award for exceptional dedication during COVID-19.

Clerk/Typist - Waukesha County (Engauge Workforce Solutions) (December 2013 – January 2015)

• Streamlined office operations by efficiently managing mail processing, address verification, data entry, filing, assisted the Front Desk for the IT Department and contributed to enhanced operational workflow.

• Fostered positive customer interactions and efficiently routed phone calls, supporting a welcoming and

organized office environment. Assisted the Collections Department with filing and copying documents.

• Leveraged proficiency in MS Office Suite (Access, Excel, Outlook, SharePoint and Word) to support various administrative tasks, demonstrating strong technical skills and attention to detail.

Warehouse/Merchandising Specialist/Content Specialist, Rubies DTC, LLC (formerly Buy Seasons, Inc.), New Berlin, WI (September 2003 – May 2013)

• Spearheaded the creation of engaging web content for a leading online retailer, achieving a 20%

increase in sales and a significant reduction in customer returns, by leveraging SEO optimization

techniques, market analysis and HTML coding.

• Conducted meticulous product research and development, enhancing product accuracy and vendor

collaboration, which streamlined the product entry process and bolstered sales performance.

• Demonstrated exceptional work performance and career progression over a decade, underpinned by a

commitment to excellence and continuous learning in technological and administrative competencies.

EDUCATION SUMMARY

NASPO (National Association of State Procurement Officials) – Public Procurement (2.025 CEU) - 2024

Waukesha County – Waukesha, WI – Standards of Service Excellence (SOSE) Program - 2022

Waukesha County Technical College – Pewaukee, WI - Sigma Six Lean Training – White Belt - 2018

Waukesha County Technical College – Pewaukee, WI – Classes in Computer Support Specialist – GPA 3.38 - 1993

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