Social Media Project Management

Khasper R. Shuck

• **********@*****.*** • 720-***-**** • Arvada, CO •

Personal Skills

● Human relations and personability. Outstanding in communications and customer services

● Social Media Management

● Project management and problem-solving abilities

● Performing tasks conducted as a team in more than efficient time and excellent quality

● Conversational Japanese, Conversational Spanish language proficiency, beginner at Mandarin, ASL

● Professional-grade screen-printing planning and production

● Examines the interchange of files for print output

● Adobe Creative Suite and determine the relationships with other multimedia

Photoshop, InDesign, Illustrator, Acrobat Pro, After Effects

● Examines computer software and hardware in a graphic design setting

● Understanding of computer system and interface and its role in multimedia production; using technology that meets professional industry standards

● Research Ergonomics

● Microsoft Office

● Digital, graphite, charcoal, acrylic paint, textiles, vocalist, body modification, writer, experimental artist

Work History

Akumageist Productions Digital and traditional media illustrator, Social Media Manager, Product Designer

2018 - Ongoing

Remote

● Accepted and processed customer payments in cash, credit cards, banker checks, and digital/online payment such as Venmo and Paypal.

● Acknowledged customer issues and resolved their problems quickly and efficiently to the best of company policy.

● Conducted market research to learn of current trends and to perform sales activities accordingly.

● Contacted existing and new customers to discover their needs and explained how certain products could be useful to them.

● Emphasized the specific product features that would stand out to customers, showing them product capabilities and limitations.

● Evaluated the customers’ needs and provided service options to meet their requirements.

● Easily understood clients’ wants and needs in a formal commission and provided acute detail in meeting expectations.

Techbar IT Technician

Oct. 2022 - July 2024

● Data Management

● Database Management

● Data Quality Assessment

● Data Analysis

● Troubleshooting

● Diagnosis

● Support hardware and software maintenance

● Ticket-receiving system management

● Konika Minolta printer and scanner management

● Faculty and student assistance

● Campus wifi maintenance

Dollar Tree Cashier/Overnight Stocker

Sept. 2021 - Sept. 2022

● Accepted and processed customer payments in cash, credit cards, and digital/online payment such as Apple Pay, and checked for validity.

● Maintained an accurate cash drawer, cashing out the cash drawer each shift.

● Closing, opening store duties such as facing products on shelves for attractive and promotional layout, sanitary duties when necessary, closing and locking doors.

● Answer customer inquiries, dedicated time and patience to attend to customers’ needs such as locating a desired product, performing a return transaction, or finding an alternative item when best suited for the situation.

● Maintained a clean work environment.

● Organized back stock on extreme levels, accepted products off of trucks and organized into categories based on store merchandise.

● Stocked and organized shelves from boxes and U-boats during overnight and early morning shifts as well as during business hours.

● Refaced store to update for Dollar Tree Plus layout, removed all merchandise from shelves and pegs, referred to new layout policy to reform store layout to expected and ideal standards.

Urban Beets Chef’s Assistant/Line Cook/Dishwasher May 2019 - Sep. 2021

● Performed sanitary adjustments and actions where needed on a regular basis.

● Effectively communicated with other employees and upper management to ensure complete care of customers.

● Followed up with customers to ensure satisfaction with their purchases.

● Greeted customers and offered assistance where possible.

● Collaborated with colleagues to discuss marketing information and strategies.

● Collecting used kitchenware from dining and kitchen areas

● Loading and unloading washing machines

● Washing specific items by hand

● Stock organization

● Vegan cuisine preparation

● Chopping fruit and vegetables

● Discussing potential dishes with kitchen staff

● Arranging plates

Tagawa Greenhouse Enterprises LLC Seasonal Merchandiser for Home Depot Retail Stores

April 2022 - August 2022; April 2023 - August 2023

● Traveled to multiple store locations to complete merchandising and maintenance of plants and displays

● Communicated with corporate and regional managers on site visits to ensure accurate and best appealing, beautiful and captivating displays to best promote products and sale items throughout the season.

● Communicated with Home Depot management to ensure best used floor space and product promotion opportunities.

● Organized and cooperated with rotating products throughout the season, promoting seasonal customer preferences such as herbs, fruits, vegetables, and annual flower arrangements.

Walkers Quality Cage and Feed Warehouse and Back Stock Manager

January 2021 - May 2021

● Stocked and restocked 25-60 lb animal food bags

● Received palettes of animal food off of truck orders, performed inventory management to accept merchandise and organized into appropriate categories in back stock as well as front stock.

● Sweeped, vacuumed, performed opening and closing duties each day.

● Faced and restocked shelves when necessary.

● Recommended products and solutions to farm and traditional domestic animal owners.

● Assisted customers with online orders and car pickup

● Loaded 25-60 lb feed bags into trucks and cars

Vouna LLC American Made Boutique and Slow Fashion Assistant Manager

June 2016 - April 2021

● Accepted and processed customer payments through POS and Square in cash, credit cards, and digital/online payment such as Apple Pay, and checked for validity.

● Keyholding position; time management to ensure the store was open and running for early customers and in orderly and functioning fashion.

● Developed and implemented tailored service plans to the needs of particular and regular clients and walk-in customers.

● Informed customers about current promotions and sales, encouraging them to take advantage and informing on product background manufacturing, origin.

● Connected featured artists with potential clients and repeat buyers.

● Emphasized the specific product features that would stand out and appeal to customers, showing them product capabilities, and limitations.

● Acknowledged customer issues and resolved their problems quickly and efficiently.

● Collaborated with management and colleagues to discuss marketing strategies and new industry information, trends, and standards.

● Maintained organization of shelved and hanging clothing products, kept up with plant merchandise appearance and health

● Swept and vacuumed, performed opening and closing duties to efficiency. Petsmart Cashier and Overnight stocker

December 2018 - May 2019

● Accepted and processed customer payments in cash, credit cards, and digital/online payment such as Apple Pay, and checked for validity.

● Effectively communicated with other employees and upper management to ensure complete care of store duties, policy, regulation, and projects for each week as well as formally assisting customers.

● Cleaned up after pets and performed sanitary adjustments and actions when needed.

● Greeted customers and offered them assistance where possible.

● Restocked and faced shelves overnight and early morning with minimal requirement for supervision or assistance.

● Evaluated customers’ needs and provided service options to meet their requirements.

Torso Rags Screen printing mentorship and internship May 2017 - August 2017

● Assisted in producing professional screen printing commissions and orders.

● Worked with professional screen printing artists with customers’ schedule and expertise grade quality.

● Showed understanding of the commissioning process and screen printing media production in a professional atmosphere.

Education

Warren Tech Central May 2017

Graphic Design Diploma

Cellege Credits via Red Rocks Community College

Warren Tech Central, Lakewood, CO

Arvada West High School May 2017

High School Diploma

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