Talent Acquisition Customer Service

Sam Biggs

Talent Acquisition & Management

***********@*****.*** • 410-***-****

linkedin.com/in/sam-biggs-ba2360198/ • Towson, MD 21286

Highly dedicated and integrity-driven recruiter with hands-on experience in acquiring, leading, and managing new talent to achieve organizational goals. Expertise in overseeing staff recruitment, selection, orientation, and onboarding with keen focus on filling job vacancies in timely manner and ensuring potential achievement of long- /short-term company goals. Accustomed to achieving recruitment targets and deadlines in fast-paced HR environments, both autonomously and in a collaborative effort. Exposure to the interview process and inductions with a background generating offer letters and employment contracts. Efficiency in partnering with management to improve employee productivity and retention rates. Strategic thinker, self-motivated professional able to manage several tasks and perform under pressure in fast-paced, deadline-focused environments.

Areas of Expertise

Talent Acquisition & Management

Candidates Hiring & Sourcing

Talent Pipeline Management

Staff Recruitment & Selection

Performance Management

Project Management

HR Records Management

New Hire Paperwork

Strategic Planning/Execution

Professional Experience

Abacus Solutions Group Baltimore, MD 2021 – Present

Professional Recruiter

Conduct interviews with potential candidates to determine behavior and cultural fits with company requirements. Establish daily goals and track progress toward achievement of targets. Source candidates by employing several methods of search methods and build a robust talent pipeline. Ensure execution of employment laws and regulations in screening, hiring, and selection.

Key Contributions/Achievements:

●Administered complete recruitment cycle for Abacus Solutions Group across 10 different states.

●Reduced hiring time by seven days by implementing social platforms, such as LinkedIn and indeed.

●Remained abreast of recruiting trends and best practices.

Deca Capital Hanover, MD 2020 – 2021

Sales Executive

Drove sales by actively seeking out prospects and pursuing sales opportunities. Facilitated achievement of corporate goals by ensuring top-notch customer service delivery. Established sales goals and devised strategic plans to accomplish sales quota. Addressed and resolved customer queries and concerns in a timely and courteous manner to enhance satisfaction and retention.

Key Contributions/Achievements:

●Generated over $800 average sales in a week by providing strategic leadership and support to sales team.

●Acquired 16 new accounts in four consecutive weeks and generated leads.

●Met and frequently surpassed sales targets within aggressive deadlines.

Dicks Sporting Goods Ellicott City, MD 2018 – 2020

Sales Associate

Rotated across multiple departments and provided expert product knowledge and customer service aimed at bolstering sales and achieving high retention rates. Leveraged cross-selling to increase purchase amounts.

Key Contributions/Achievements:

●Received positive feedback from several happy clients.

●Enhanced sales margins by leveraging strategic sales techniques, plans, and programs.

Education

Coursework towards B.S. in Business Administration Dixie State University - St. George, UT

High School Diploma Summit Prep School - Kalispell, MT

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