General Manager Assistant

Michael Durner

Lawrence, KS ***** *******@*****.*** 785-***-****

Bringing 40+ years of experience in the hospitality field, 25+ years of experience in Hotel industry, and 20+ years of experience in Management.

Looking to obtain and excel in a management position with a hospitality leader that has growth potential based on accomplished goals and objectives.

Skills

Contract negotiation/review/drafting C-Res Software

Operations Management Computer Proficient Work Experience

General Manager June 2023 to Current Towneplace Suites-Lawrence, KS

•Overall operation or an extended stay product by Marriott. Provide strategic direction and leadership to all hotel departments, fostering a culture of excellence, collaboration, and guest-centric service. Develop and manage the hotel's annual budget, forecasting revenue and expenses to achieve financial targets.

Assistant General Manager August 2022 to June 2023

Towneplace Suites/Fairfield Inn-Leavenworth, KS

Responsible for two Marriott hotel Ensure that all guests receive exceptional service from arrival to departure, addressing any concerns or issues promptly and effectively. Recruit, train, mentor, and evaluate department heads and staff members, ensuring high performance and adherence to standards.

Assistant General Manager June 2021 to August 2022

Spring Hill Suites by Marriott-Lenexa, KS

Looked for a stepdown from a GM role with a better balance or work and life. Filled many roles during the first 4 months until new staff was brought on. I am directly responsible for all front of the house operations such as Front Desk/guest services, F&B operation, housekeeping and maintenance staff. I am also responsible for most HR and AR functions. Currently the hotel ranks in the top third of all Spring Hill suites and has set record revenues for the last seven months.

General Manager April 2020 June 2021

Extended Stay America-Merriam, KS

General Manager of an extended stay location during the covid epidemic. Responsible for overall operation of a 124 room property. Maintained a 95% occupancy on a minimum budget and a very limited staff. Able to maintain a profitable operation when other lodging locations were shut down due to the epidemic.

Director of Rooms December 2019 March 2020

Cyrus Hotel-Topeka, KS

Responsible to lead, direct and manage all hotel operations including guest services and satisfaction, Sales and Marketing, Human Resources and building maintenance.

General Manager April 2012 April 2019

Comfort Inn & Suites- Lawrence, Kansas

As General Manager, this is the fourth new hotel I have opened. Responsible for all pre-opening activities such as building inspections, soft goods placement, inventory and rotation control per brand standards. Responsible for interviewing, hiring, and training of staff. Scored 98 out of 100 on opening inspections and ranked in the Top 100 of all Comfort Inn Hotels in the country. Attained an Excellent Trip Advisor ranking since opening.

Education / Honors

Emporia State University Bachelor of Science in Business Administration

Choice Hotels Host Certified General Manager Marriott Best of the Best Silver and Bronze Stars

Certified Sports Official in Colorado and Kansas

Contact this candidate