Talent Acquisition Lead

ALEX MURILLO

Castro Valley, CA ************@*****.*** Cell: 415-***-****

EXECUTIVE SUMMARY

I am a leader with over 13 years of experience in program development, process implementation, training, talent management, and compliance at rapidly growing organizations. I have excelled in mission-driven roles that required me to learn quickly and develop strong working relationships to have an immediate impact. KEY SKILLS

Process Implementation Strategic Planning Customer Success

Fluent in Spanish Growth Strategy Fundraising

Recruitment Development Community Building

Alumni Engagement Project Management Goals and accountability PROFESSIONAL EXPERIENCE

Amigos De Las Americas Oakland, CA, 01/2021 to 06/2024 A leading non-profit organization focused on youth summer immersion and service programs in Latin America Managing Director of Enrollment (Dates in this role 01/2021 to 6/2024)

• Developed and implemented the strategy that resulted in 50% year over year enrollment growth from 2021-2023 after the COVID-19 pandemic shut down in-person programing.

• Hired, onboarded, trained, and managed a mission aligned team which led the lead generation, family counseling, and customer support for all program participants from 2021-2024.

• Grew enrollment in the AMIGOS Access program by 300% from 2021-2024, significantly increasing the racial and economic diversity of AMIGOS program participants.

• Led a cross functional initiative to improve and standardize the family counseling and onboarding processes across recruitment, admissions, health and safety and programs resulting in a 75% reduction in attrition rates from 2023 to 2024. Swing Education San Mateo, CA, 05/2016 – 04/2020

An education technology company focused on making it easier for passionate educators to fill substitute job openings at schools. Director of Teacher Licensing and Support (Dates in this role 05/2020 -04/2021)

• Researched, distilled, and codified substitute certification requirements across twelve states to create the SwingCert, a national substitute certification program.

• Reduced the cost of substitute acquisition by over 40% in 3 priority regions in the quarter after the SwingCert program was launched.

• Collaborated with product and customer success teams to incorporate SwingCert into Swing’s product offering and created all associated marketing and training collateral.

Director of Talent and Operations (Dates in this role 07/2016 -04/2020)

• Founding team member at Swing Education, hired during the seed funding stage and supported the company expansion during a period of ten times growth and successful Series A and B fundraising.

• Created, implemented, and refined scalable and compliant talent onboarding processes for substitute teachers across multiple states resulting in 150% year over year increase in Swing’s substitute teacher pool.

• Managed a team of Regional Growth Managers across all Swing regions to ensure strong counseling and customer support for prospective educators ensuring we met both 150% growth and 75% retention of educators year over year. Rocketship Public Schools San Jose, CA, 03/2011 – 05/2016 A national network of public elementary charter schools serving low-income communities with a focus on student achievement. Associate Director of Operations (Dates in this role 07/2014 -07/2016)

• Hired and managed a centralized operations team that trained and supported seventeen schools in three regions on operational excellence in the following functional areas: National school breakfast and lunch program, state reporting, attendance taking and documentation, student records, truancy, enrollment lotteries, and student information data integrity.

• Led all research and process implementation related to student information when launching two new regions (Tennessee and Washington DC) Allowing Rocketship to double the number of students it was serving. Manager of Strategy and Scalability (Dates in this role 07/2013 -07/2014)

• Project managed the development of Rocketship’s proprietary lottery and enrollment management software (ROLLS) from feature concept, to development, to change management and on-site training of school staff resulting in 100% compliance with state charter enrollment requirements and significant increase in student data integrity.

• Envisioned and designed the centralized operations support and tools for student information services which allowed Rocketship to scale growth from a local California based organization to a national organization while maintaining a lean central staff structure.

Student Information Manager (Dates in this role 03/2011 – 07/2013)

• Led Bay Area regional recruitment strategy and execution during a period when Rocketship opened seven new schools in Northern California and increased enrollment from 1350 students to over 5000 students served.

• Created and documented the family recruitment and counseling best practices that helped support Rocketship’s growth over 5 years from three schools in California to seventeen schools across three regions serving over 8000 students. EDUCATION

San Francisco State University San Francisco, CA

Masters of Equity and Social Justice in Education

University of California Santa Cruz Santa Cruz, CA Bachelors of Anthropology

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