Quality Assurance Operations Manager

Andre R. Syas

***** ******* **. • Spring, Texas *7389 • 228-***-**** • *****.*.****@*****.***

EXECUTIVE SUMMARY:

Proven leader, team motivator and project manager. Provides executive-level management and organizational skills, administrative acumen, and technical expertise in both electrical and mechanical troubleshooting. Outstanding ability to effectively manage multiple large-scale projects, tasks, and priorities on a global scale. Superior communicator who readily distills the most complex of materials into easily understood, compelling reports and presentations. Core competencies include:

SECURITY CLEARANCE: ACTIVE DOD SECRET CLEARANCE (Aug2018 – Aug2028).

• Strategic Vision, Planning & Execution • Electrical Systems Technology

• Computer Competent/Excel, Word, Power Point • Global Program & Project Management

• Maritime Administration & Engineering • Quality Assurance & Quality Control

• Win-Win Negotiator & Coalition Builder • Process & Performance Improvements

• Team Building & Organizational Leadership • Production Planning & Control

PROFESSIONAL EXPERIENCE:

UNITED STATES GOVERNMENT CONTRACTOR • Ship Building Electrical Test Engineer Apr 2021 to Aug 2023

Serves in the highest level of engineering, technical and industrial services to our U.S. Navy and commercial maritime customers in ship design, construction, testing, manufacturing, maintenance repair and proven abilities in the following:

PMS-377 LPD Electrical Test Lead (EL) – Ingalls Shipbuilding, Pascagoula, MS

Provided on-site as well as remote data entry expertise and creative hands-on solutions for complex Shipbuilding Technical problems involving new construction of United States Navy ship contracts.

Assess shipboard administration HM&E Systems while assisting NAVSEA, NSWC, and Ingalls Ship Building in functional and operational performance requirements.

UNITED STATES NAVY • Senior Manager/Supervisor Aug 1994 to Apr 2021

Served in multiple positions of increased responsibility and complexity at various worldwide locations, demonstrating exceptional leadership, knowledge, skills, and proven abilities in the following areas:

Calibration Training Superintendent – Naval Aviation Technical Training, KAFB, MS, (POC: Ora Kennedy 228-***-****)

Oversee quantity and quality of instructor’s work, including development, revision, and presentation of a course curricula.

Calibration Department Head; led 28 Joint Service and Civilian Instructors through over 10,000 podium hours to 897-multi-rate, joint, and foreign military students across our 4-most complex courses of instruction.

Master Training Specialist

Employed polished platform teaching skills, demonstration-performance, lecture, discussion, and other teaching methods.

Utilize advanced writing/editing skills in developing and/or revising lesson plans, training, visual aids, and course materials.

Demonstrate subject matter proficiency in classroom presentations and written materials.

Tag-Out Manager - Amphibious Construction Battalion Two, Virginia Beach, VA, (POC: Pat Drumm 610-***-****)

Improved safety compliance through effective leadership, training, and mentorship to 315-personnel in the operation and maintenance of $34M Improved Navy Lighterage System (INLS), Roll-on/Roll-off Discharge Facility, and 3 fuel barges

Directed Electricians, Engineers Hull Technicians, and Boatswain’s Mates in the training and upkeep of 4-Warping Tugs, 4-Causeway Ferries, and 2-INLS Machinery repair and 60Hz distribution system.

Orchestrated over $8 million in depot level repair and alterations on mission essential amphibious craft.

Quality Assurance (QA)

Subject matter expert in designing, planning, and implementing an effective and economical QA program.

Andre R. Syas Page 2

Determined the scope and level of quality activities based on the requirements, established priorities, interpreted, and applied general agency QA policies and procedures, and effected coordination/consultation with other activities as required.

Planned monthly and annual surveillance schedules to provide proper inspection coverage for the technical QA function to indicate that equipment maintenance and operating procedures were sufficient.

Directed monthly technical evaluations based on findings from technical surveillance activities.

Project Management

Managed project team, defined scope, developed, and managed project plans and budgets.

Directed activities, project objectives, risk management, change control processes, project communications.

Identified and scheduled project deliverables, milestones, and required tasks to meet project objectives.

Electrical Division, Leading Petty Officer – USS Ponce (LPD-15), FPO AE 09582, (POC: James Starnes 770-***-****)

Managed 30-electrician and interior communication personnel in the training and upkeep of 5-Ship Service Diesel Generators, 5-Main Propulsion Diesel Engines, 60Hz Distribution Systems, Engineering Control System, Integrated Voice Communications Systems, Moriah, and Shipboard Information Training Information Television. Awarded Sailor of the Year

Performance Assessment Representative – Naval Support Facility Diego Garcia, (POC: Richard Barr 757-***-****)

Supervised 12-military and 110-civilian contractors; applied comprehensive knowledge of performance assessment concepts, principles, and practices, and skills to plan, develop, and implement quality programs for assigned contracts.

Corrected 180+ discrepancies on 9-barges, exceeding Board of Inspection and Survey inspector’s requirements.

Scheduled 200+ ship movements, 142-tons of cargo transfer, 514-LCM movements, and the transfer of 3.2M gallons of F-76 fuel to regional prepositioned ships with zero discrepancies.

Radio Telephone Operator (RTO) Work Center Supervisor – Farah, Afghanistan, (POC: Erwin Aurich 619-***-****)

Responsible for voice and data communications for Provincial Reconstruction Team Farah and supervision of 6-RTOs

Planned, scheduled and tracked over 1440-radio encryption key fills, 6-Satellite communication radios, 48-FM radios and 22-Blue Force tracking Systems, ensuring secure transfer of sensitive information on all convoy missions.

Electrical Planner, QA & Technician – Naval Station Annapolis, MD, (POC: Shawn Henderson 318-***-****)

Managed electrical system maintenance for 21- patrol craft, 20 - Navy 44-foot sail training craft, and 81-auxiliary craft.

Subject matter expert on operation of ship's electrical power generation and lighting systems, electrical equipment/appliances

Instructed 500+ midshipmen in shipboard engineering and electrical systems, equipment, and electrical safety awareness.

REPRESENTATIVE ACCOMPLISHMENTS:

Aggressively drove training and qualification programs for 200+ personnel; planned executed deep lay-up strategy for craft and ancillary equipment—optimized mission and material readiness during a 60% manning reduction.

Supervised 5-work centers in the implementation of 6-force revisions and accomplishment of 4.5K maintenance requirements at a 98% Planned Maintenance System performance rate.

Molded personnel of multiple career fields into a cohesive team while maintaining 35-ECS stations, 42-Data Acquisition Units, 48-Uninterrupted Power Supply Units, Debark Control Station, and Port and Starboard Steering Control Systems, ensuring 100% readiness of Arlington’s engineering plant. Selected as Employee of the Year 2011, 2013, 2017 and 2020

EDUCATION:

Completed Associates of general studies at Coastline community college.

Currently pursuing a Bachelor of Science degree at Southern New Hampshire University.

AWARDS:

• Meritorious Service Medal • Combat Action Medal • Navy Commendation Medal

• National Defense Medal • GWOT Medal • Navy/Marine Corp Achievement Medal

• United Nations Medal • Armed Forces Service Medal • Afghanistan Campaign Medal

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