Customer Service United States

JANICE BELFORD

**** ********* **. * Houston, TX *7584 *832-***-**** * **********@*****.***

Professional Summary

Accomplished and energetic person with a solid history of achievement in customer service. Motivated and task-oriented leader with strong organizational skills. Reliable and driven with strong time management and prioritization abilities.

RELEVANT SKILLS AND EXPERIENCE

United States Postal Service 2014 - Current

Transferred back to Houston for early retirement Houston, TX

U.S. Postal Service Mar 2010 – 2013

Mail Handler Spokane, WA

Load, lift and carry moderate to heavy mail from 18-wheeler trucks and sorting equipment

Separate outgoing bulk mail and load onto mail trucks for distribution

Operate machinery and carry mail to distribution area

Performed a variety of duties such as rewrapping damaged parcels and weighing mail

Distribution Clerk 2006 – 2010

Houston, TX

Manually worked all oversize Priority Mail by separating according to zip codes and sending to designated stations

Prepped all small priority mail to be processed on the SPBS machine and sent to local stations

Mail Processing Clerk/Automation Clerk 1996 – 2006

Houston, TX

Sorted outgoing and incoming mail using automated equipment

Ensure all necessary support equipment and materials were organized for sorting

Provided customer service at public window for non-financial transactions

Lifted and carried moderate to heavy mail and packages which included prolonged periods of standing

Worked 10-12 hour shifts daily 6 days a week

Education

Pensacola Junior College Pensacola, FL

Escambia County 1975 – 1978

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