Front Desk Customer Service

Skills

Customer Service

Inventory Control

Cash Handling

Oral and writing communication

Scheduling appointments

Call forwarding

Problem-solving skills

Teamwork and Collaboration

November 2023 -

Current

December 2021 -

November 2023

Work History

Front Desk Receptionist

Kia Motors, Corinth, TX

Child Care Helper

Hebron Montessori Scool, Carrollton, TX

Resolved customer issues quickly and notified

supervisor immediately when problems escalated.

Greeted guests at front desk and engaged in

pleasant conversations while managing check-in

process.

Scheduled, coordinated and confirmed

appointments and meetings.

Completed data entry and filing to keep records

updated for easy retrieval.

Maintained confidentiality of sensitive data to

protect customer and business information.

Completed all tasks in compliance with company

policies and procedures.

Confirmed appointments, communicated with

clients, and updated client records.

Taught children to organize toys, wash hands, and

share by leading by example.

Observed play activities to identify positive

behaviors and areas in need of improvement,

implementing behavior redirection where

appropriate.

Provided lunchtime assistance to monitor children, assist with eating and serve food.

Used patience, skill and various behavior

modification techniques to maintain order and

safety.

Built constructive and open relationships with

families with forthright yet friendly communication. Monitored children's activities to verify safety and wellbeing.

Ariana Morales

Dallas, TX 75287

**************.***@*****.***

469-***-****

Highly organized Front Desk

Receptionist with exemplary

multitasking, time management,

and customer service skills.

Responsible professional willing

to go extra mile to assist

customers with solving problems.

January 2019 -

December 2021

May 2020

Cashier Assistant

Taco Bell Restaurant, Bedford, TX

Education

High School Diploma

John H. Guyer High School, Denton, TX

Responded to inquiries from parents and guardians. Cleaned, swept, mopped, and disinfected shop area

to maintain customer safety and health.

Counted cash drawers before and after shifts to

verify accuracy and report discrepancies.

Met customer needs through polite, friendly and

attentive service.

Addressed and resolved complaints quickly to

maintain customer satisfaction.

Cleaned and sanitized cashier workstation and

scanning area.

Worked with other associates to support cashiers

and management needs.

Contact this candidate