Outlet Manager Beverage Service
Resume:
Shankar Tamang
Luxurious Hotel and Resorts Entrepreneur
Dubai
************@*****.***
An enthusiastic manager with determination and proven ability to ensure that outlet operation operates efficiently and profitably, having track records of maximizing guest satisfaction and profitability whilst maintaining standards of food and beverage service with quality. Present positive and fashionable mind along with business image, extensive knowledge of the hospitality industry, great leadership skills.
Now open for new challenging managerial position, which I will make best use of my existing skills and experience with adapting, sourcing the knowledge of new world. Personal Details
Birth Date: 1980-05-07
Eligible to work in United Arab Emirates: Yes
Industry: Administrative Assistance, Hospitality & Tourism, Retail Work Experience
Procurement and Operation Manager
Two Leaves & Buds Cafe - Dubai
November 2020 to Present
Driving the cafe sale, monitoring the stock order, conducting inventory, enhancing the menu, promptly taking action in customers feedback, documenting municipality legislation, conducting training to colleagues, making duty roaster, vacation plan,
Assistant Restaurant Manager
Madinat Jumeirah, Khaymat al Bahar, Lebanese cuisne - Dubai October 2016 to October 2019
Assisting the outlet manager in any aspects of outlet needs, in absence of outlet manager taking the full charge of outlet operation, monitoring the bar beverage inventory and stock, colleagues duty roaster and vacation plan, documenting municipality legislation, maintaining the outlet food and beverage cost, suggesting the food and beverage menu enhancement, promptly responding customers feedback, monitoring colleagues performance and providing the feedback accordingly, planning the business plan according to season,
Assistant outlet manager in pool & Beach operation Madinat Jumeirah, The Arabian Resort - Dubai
September 2013 to October 2016
Assisting the outlet manager in any aspects of outlet needs, in absence of outlet manager taking the full charge of outlet operation, monitoring the bar beverage inventory and stock, colleagues duty roaster and vacation plan, documenting municipality legislation, maintaining the outlet food and beverage cost, suggesting the food and beverage menu enhancement, promptly responding customers feedback, monitoring colleagues performance and providing the feedback accordingly, planning the business plan according to season,
Supervisor at pool kiosk Madinat Jumeirah
Madinat Jumeirah Resort - Dubai
September 2011 to September 2013
Looking after the bar, taking the inventory of beverage, creating cocktail and mocktail recipe, following the instruction of assistant manager, manager, maintaining the bar cleanliness and documenting the invoice of beverage purchased, conducting the beverage training for colleagues, suggesting wine and cocktails to customers, promptly taking action of customers feedback. Waiter
MJ's Steakhouse - Dubai
July 2008 to September 2011
following the supervisors, managers instruction, working according to company procedures, taking the order from customers, suggesting and upselling, providing high quality possible service to make memorable experience, taking charge of side duty, arranging and keeping clean and tidy in section, Waiter
Madinat Jumeirah Resort - Dubai
May 2004 to June 2008
Key Skills and Competences
• Monitor effectiveness of work flow & sequence of service during service period hands to hand support as where ever possible and required.
• Closely monitor the cashiering function of the outlet to ensure compliance with cashiering procedure.
• Monitor guest satisfaction and respond to guest feedback and complaints ensuring every feedback we take and care seriously.
• Engaging closely day to day operation with outlet manager and advise the operation manager of any improvement needed in regards to restaurant service, guest satisfaction, S O P updating and menu improvement.
• Conducting the training and new SBS to all the colleagues
• Monitoring and maintaining HACCP procedure in outlet with in the team.
• Monitoring bar service and par stock of bar,
• Overlooking the beverage menu timely manner updating and creating new menu
• Monitoring the bar monthly daily and monthly inventory
• Welcoming the new joiner in department and making training plan with buddy system
• Monitoring the outlet equipment and inventory
• Assisting operation manager for Profit and loss report in his absence taking full charge of profit and loss report.
• Observing the colleagues performance and providing the feedback in timely manner. Education
Degree of Hotel in Bachler's
University of pune
1999
Skills
• Ms word, Excel, Power point
Languages
• Arabic - Beginner
Certifications and Licenses
PIC - Food Hygiene
January 2021 to January 2026
PIC certified, having immense experience in luxurious Hotels and resorts, food beverage service.
Contact this candidate