Medical Assistant Office

Bryant R. Rogers

*** ********* ****. #** ~ Ocean, New Jersey. 07712

732-***-**** ~ ***********@*****.***

Professional Summary

Dedicated Medical Assistant skilled in technical, clerical and patient support. Strong ability to communicate clearly and effectively to patients and staff. Patient-focused Medical Assistant over 5 years experience working in a busy medical office, working with a diverse population. Enthusiastic Medical Assistant with excellent people skills and dedicated work ethic. Career/Skill Summary

14 years in distribution management; Specialist in work and manpower planning and quality improvement; Experience in inventory control and applications; Medical: Phlebotomy; AHA CPR Certified; EKG, Medisoft; Vital Signs, Skin Punctures; Injections; Glucose Testing; Specimen collection; Cholesterol Testing; Anatomy & Physiology; Patient Software: Microsoft Word; Microsoft Excel, Microsoft Outlook; Internet Search

Experience

Senior Medical Assistant

Premier Pain Management Shrewsbury, NJ Corporate office 2012 – Present Traveled to 5 of the 8 locations, Shrewsbury NJ., Brick NJ., East Brunswick NJ. Manalapan NJ., Freehold NJ. Responsibility: Thoroughly investigated past due invoices and minimized the number of unpaid accounts. Recorded and filed patient data and medical records. Assigned additional diagnosis codes based on specific clinical findings (laboratory, radiology and pathology reports as well as clinical studies) in support of the existing diagnoses. Strictly followed all Federal and State guidelines for releasing information. Wrote clear and detail clinical phone messages for physicians. Direct patient flow during practice hours, minimizing patient wait time. Examined diagnosis codes for accuracy, completeness, specificity and appropriateness according to services rendered. Acquired insurance authorization for procedures and test ordered by the attending physician. Arrange and assist with hospital admissions. Maintain and organized logging system for tracking test results. Schedule surgeries and procedures in conjunction with the Surgical Coordinator. Prepare prescription refills requests on behalf of the physician. Schedule patient appointments. Complete registration quickly and cordially for all new patients. Monitor shared e-mail in box and ensures all inquiries are addressed. Schedule radiology exams for patients. Resolve and clarify issues with patient’s medications and collaborated with local pharmacies. Accurately enter procedure codes, diagnosis codes and patient information into billing software. Review diagnostic and procedural terminology for consistency with acceptable medical nomenclature. Assistant to the physician in preforming inter-office exams and procedures. Communicate with the medical transcriptionist personnel regarding patient’s records. Posted charges, payments and adjustments. Applied payments, adjustments and denials into medical manager system. Perform check-in and check-out duties including and not limited to collection of co-pays and verifying insurance. Consistently informing patients of their financial responsibilities prior to services being renender. Clean and sterilized instruments and dispose contaminated supplies. Escort patients to examination room and prepare them for physician examination. Perform vitals and review patient’s current medications, ensure any and all information was current in the Electronic Heath Record (EMR) system.

Co Director/Recruiter/Instructor

Center for Dental and Medical Training, Brick, New Jersey 2010-2011 Responsibility: Responsible for servicing committees including academic boards, governing bodies and task groups; assisted with recruitment, public or alumni relations and marketing activities Duties: Administered Student Lifecycle packets upon admission and/or graduation; provided administrative support to the academic team of lecturers, tutors or teachers; assisted in the drafting and interpreting of regulations, queries and complaints procedures; coordinated examination and assessment processes; maintained high levels of quality assurance, including course evaluation and course approval procedures; using information systems and preparing reports and statistics for internal and external use; participated in the development of future information systems; contributed to policy and planning; managing budgets and ensuring financial systems are followed; purchased goods and equipment, as required, processed invoices; supervised staff; liaison for other administrative staff, academic colleagues and students; liaison for partner institutions, other institutions, external agencies, government departments and prospective students; Organized and facilitated a variety of educational or social activities. Taught and reviewed for the Certified Medical Assisting Program and National Healthcare Association

(NHA) testing. Trained students in patient care policies and procedures. Medical Assistant

Monmouth Cardiology Associates, LLC. Long Branch, NJ 2008-2010 Responsibility: Responsible for assisting the physician in preparing patients for office visits and documenting and refilling prescriptions as directed by physician Duties: Prepared exam rooms for patients and escorted patients to the examination room, obtained vitals, recorded and reviewed accuracy of medication lists; Preformed EKG’s, protimes, applied holter monitors, set up and assisted with stress testing; Made lab follow up appointments in computer scheduling system; Monitored EMR work flow tasks and completed as necessary; Followed prescription refill procedures; Assist the provider with patient education pertaining to their ongoing health care; Provided results of lab reports to RN, Nurse Practitioner or Physician; Adhered to HIPPA regulations; Preformed others duties as assigned Additional Duties: Checked stress test schedule for the day and reported any changes or cancellations to the Nuclear Medicine Technologists; Upon the arrival of the patients, made sure the correct consent forms were signed and witnessed and bring the patients to the technologist for their first injection; Preformed pregnancy test on female patients of childbearing age who were not sure if they were pregnant; After the first set of images were taken, prepared the patient following the specific protocols for the type of stress test being preformed; During the stress testing, monitored patient’s blood pressure, enter patients information into the stress test machine, monitor patient before and after physician enter and leave the stress area, print copies of stress test and place them in the appropriate bins for the technologist and physician; Called and confirmed all scheduled patients at least 2-3 days prior to testing, explaining tests and recorded weight in the schedule for ordering dose; Faxed completed copies of the Daily Noninvasive Cardiac Procedure Log to the billing office at the end of each day; Restocked the stress lab leaving it fully prepared for the next day. Assistant Branch Manager/Senior Loan Officer

Marcole Mortgage, Neptune NJ 2004-2007

Responsibility: Managed all daily branch operations, including opening and closing of branch, implementing and maintaining policies and procedures, ensuring compliance with federal banking regulations, customer contact and conflict resolution; Developed and continue to implement new business development plan, which includes calling on clients and prospects while enhancing bank’s image in the community

Supervisor

Meriton Networks, Piscataway, NJ 2005- 2007

Responsibility: Import/Export Operations: Supervise and direct all aspects of import/export operations; Supervise preparation of documents, including letters of credit, billing tariffs, bills of lading, license agreements and miscellaneous correspondence Education

Advantage Career Institute, West Long Branch, NJ. 2008 Certified Clinical Medical Assistant Program with Externship. Murdock Business Institute, Chicago IL. 1982 – 1983 Proviso East High School, Maywood IL 1978 – 1982

References availability upon request

Assistant Plant Manager

Impact Label Corporation, Elk Grove, IL 2002-2004

Responsibility: Managed warehouse for 3rd largest label product distributor: Responsible for stock orders; Directed warehouse supervisors, all support staff and assign workload;

Responsibility: Supervised receiving, inventory control, storage, distribution and traffic: Scheduled drivers, negotiated rates and routes with truck lines/carriers; Serve sales reps on new accounts and maintaining old accounts including Sensormatic Electronics, Brinks Security, and Franklin Electronics. Duties included: Refined warehouse positions, established hourly production standards; Completed assigned task as directed by director of warehouse and vice president of logistics ;Responsible for screening/interviewing candidates for hire; Trained new employees on procedures and operations; Supervised daily department meetings and monthly staff meetings.

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