Port Charlotte Be A

JAMES F. SMITH

**** *** *** **** ****: 954-***-****

Port Charlotte, FL 33948 *******@***.***

REQUEST

Please consider my depth of knowledge and experience as it relates to the position for which I am applying. While age should be a consideration of the ability of a candidate to perform the duties of the position, other than a direct discussion or interview, the only means I can offer is what one of my last large clients said, “Jim can achieve more in less time than any of my staff who are 20 years younger.” IDEAL POSITION

Return to an active position where my experience will contribute to areas involving:

• Clients/customers/patients and all staff levels of an organization

• Determine the needs and wants to be addressed

• Arrange for and coordinate the appropriate solutions. PROFILE

Extensive experience and organizational skills as members of and in leading teams to achieve the goals set for the company and group. A proven record of on time/deadline delivery, budget adherence and achievement of profit goals, providing a great experience to customers/clients. Excellent record of verbal and written communication at all internal and client levels of an organization, with attention to detail and accuracy. Breadth of experience that allow for the full understanding of the expressed needs and wants, assuring discussion and leading questions to assure that all parties understand. B.S. in Industrial Engineering and M.S. in Engineering, University of Florida. Registered Professional Engineer in FL, CA and 8 other states (all inactive). Florida Life Insurance Including Annuity & Health License #W752229

CORE COMPETENCIES

Staff Recruiting, Management & Mentoring Cost, Schedule & Quality Control Operations / Management

/ Budgeting Program / Project / Construction Management Technical Marketing/Sales Facilities Program Management / Leadership/Coordination Facility & Grounds Maintenance COMPUTER COMPETENCIES

Microsoft Excel; Word; PowerPoint; Project; One Note & Outlook Adobe Acrobat MTS QuickBooks

Quicken Athena

REPRESENTATIVE ACHIEVEMENTS

Client Satisfaction

Jacobs Facilities, Inc., Pasadena, CA Saved key DOC/CHW project, gained client satisfaction for quality of service and work, and developed Project Delivery Model outlining and specifying project planning, design, and construction process to be utilized on all projects.

Heery International, Inc., Atlanta, GA As head of Health Facilities Division achieved a client satisfaction record that realized a repeat business rate more than 95%.

Heery International, Inc., Atlanta, GA Fostered an environment for aesthetic design within client’s requirements, resulting in 12 design awards including the first Progressive Architecture design award accorded a hospital facility.

Daughters of Charity, Los Altos Hills, CA Over a period of three years successfully completed 10 projects. Each subsequent project awarded sole source due to “go the extra mile” delivery of services to meet client’s goals for project results.

James F. Smith Resume Page 2

Greenville Hospital System, Greenville, SC Over a period of 15 years successfully completed 15 new and renovation projects with a total value of $110 million, with no additional marketing work required. Program/Project Management

City Furniture / Ashley Furniture, Fort Lauderdale, FL Brought two retail projects in 3% under budget and at promised time, both firsts for projects by this owner/client.

Commonwealth of Virginia, Department of Mental Health, Mental Retardation and Substance Abuse Services, Richmond, VA Managed planning, design and construction and facility maintenance of

$100 million per year in capital projects for the 15 campuses comprising 300+ buildings of over 3 million square feet.

Conviva/Humana Administration, West Palm Beach, FL Led the two Business Units and the Design Team to identify alternative means to solve the stated requirements for physical separation of the two business units. Resulted in Savings of $265k.

Conviva/Humana/Care plus Administration, Daytona, FL Led the three Business Units and the Design Team to identify alternative means to solve the stated requirements for physical separation of the three business units. At the same time achieved rebranding of the Conviva space to the new standards. Resulted in a budget reduction from $777k to $67k or some $710k.

Holy Cross Hospital, Fort Lauderdale, FL Managed 10 new build-out and renovation projects.

• As Owner’s Representative for a $5.2 million new Heart & Vascular Center, reduced time 6 months and saved $762,000 by reorganizing project that was 18 months behind schedule and forecasted for another 18 months to completion.

• On Outpatient Imaging Project positioned client to achieve of annual revenue in one quarter by completing project with full capacities eight months ahead of schedule to correspond with highly profitable Florida winter season.

Facility and Grounds Maintenance

Commonwealth of Virginia, Department of Mental Health, Mental Retardation and Substance Abuse Services, Richmond, VA Proposed and implemented revisions to operational procedures to improve services provided. Trained and supervised personnel and consultants in the use/requirements of the revised procedures. And turned around a view of distrust and disdain held by the Department’s agency clients, to a view of active positive assistance in meeting the goals of each campus served. Facilities Management

CBRE, Inc., Miramar, FL Achieved a 100% client satisfaction rate over a one-year period: a 100% KPI impacting work order completion rate and a 98% completion rate on all other work order types. PROFESSIONAL EXPERIENCE

JCSMITHAGENCY, Port Charlotte, FL 7/ 2022 -12/2023 Licensed Life, Mortgage Protection and Final Expense Insurance Agent --- Remote Work from Home SMITH BUSINESS ADVISORS, LLC, Punta Gorda, FL 6/2020 – 7/2022 Managing Principal, Business Coaching and Advisory Firm --- Remote Work from Home CUSHMAN WAKEFIELD --- HUMANA WORKPLACE SOLUTIONS 1/2018 – 6/2020 Project Manager, South Florida --- Remote Work from Home With Car Travel CBRE, INC. --- Humana Account, Miramar, FL 6/2017 – 1/2018 Facilities Manager, Miami Clinical 3 --- Remote Work from Home With Car Travel James F. Smith Resume Page 3

SMITH BUSINESS ADVISORS, LLC, Ft. Lauderdale, FL 6/2009 – 6/2017 Managing Principal, Business Coaching and Advisory Firm --- Remote Work from Home --- Limited Call Center Work

MILLER HEALTHCARE SERVICES, Ft. Lauderdale, FL 11/2002 – 6/2009 Principal, Program Management, Healthcare & Commercial Projects NORTH BROWARD HOSPITAL DISTRICT (NBHD), Ft. Lauderdale, FL 7/2001 – 11/2002 Executive Director, Facilities Management

PRIVATE CONSULTANT, Pasadena, CA 5/2000 – 7/2001 JACOBS FACILITIES, INC, Pasadena, CA 3/1998 – 5/2000 Executive Project Director, Major Healthcare Projects COMMONWEALTH OF VIRGINIA, Richmond, Virginia 1/1995 – 3/1998 Director, Office of Architectural & Engineering Services SFCS ARCHITECTS AND ENGINEERS, INC., Roanoke, Virginia 12/1991 – 1/1995 Senior Vice President and Division Director

THE CANNON CORPORATION, St. Louis, Missouri 2/1988 – 12/1991 Senior Vice President, Regional Director of St. Louis Office HEERY INTERNATIONAL, INC., Atlanta, Georgia and San Francisco, California 7/1973 – 2/1988 Senior Vice President, San Francisco Office Director 3/1985 – 2/1988 Senior Vice President, Director, Health Facilities Practice Group 7/1973 – 3/1985 GEORGIA INSTITUTE OF TECHNOLOGY, Atlanta, Georgia 7/1970 – 7/1973 Associate Professor

HONEYWELL, TAMPA, Florida 4/1968 – 7/1970 Director of Engineering

TAMPA ELECTRIC COMPANY, TAMPA, Florida 7/1963 – 4/1968 Distribution Engineer

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