Customer Service Wichita Falls

Here is a more professional and polished version of the resume:

CECILIE HENDERSON

COMMUNICATIONS SPECIALIST

Contact Information

**** **** ***, **** ****, MS 39501

+1-940-***-**** **********@****.***

Professional Summary

Dynamic and high-energy communications professional with a diverse background and a passion for technology. Adept at delivering excellent customer service, problem-solving, and ensuring effective collaboration across teams. Seeking to leverage strong communication skills and broad experiences to contribute to organizational success.

Education

Wichita Falls High School

Wichita Falls, TX 2004–2008

Professional Experience

Leasing Agent

Quadco via Metro Staffing Fort Worth, TX 08/2016–12/2017

Conducted income verification, background checks, and eligibility screening for potential residents.

Identified and resolved property issues, including vacancies, in collaboration with team members.

Delivered exceptional customer service to leasing agents, brokers, and residents, addressing inquiries regarding property matters.

Ensured compliance with HUD regulations and maintained property standards.

Building Manager

Treasure Chest Learning Center Fort Worth, TX 10/2015–07/2016

Partnered with the Director to market daycare services to private clients.

Managed daily operations, including before/after-school transport, homework assistance, and emergency planning.

Oversaw support services and ensured smooth day-to-day management of the daycare facility.

Dental Assistant

Express Teeth Whitening Wichita Falls, TX 08/2014–10/2015

Scheduled appointments, prepared invoices, and processed payments.

Assisted with dental procedures and sterilization of instruments.

Maintained patient records, recorded treatment details, and verified insurance documentation.

Team Lead - Wait Staff

Wichita Falls Country Club Wichita Falls, TX 01/2008–11/2009

Provided information to members and coordinated communication efforts.

Led junior team members to organize food and beverage services for large events.

Skills & Certifications

Core Competencies: Business Trend Awareness, Assertiveness, Collaboration, Adaptability, Communication

Technical Skills: SAP, LMS, Linux, HTML & CSS, APIs, Python, Microsoft Office Suite, Google Apps Certification

Additional Attributes: Strong problem-solving, negotiation skills, and ability to operate effectively at all organizational levels.

Professional Aspirations

Committed to expanding expertise across various business functions, continually learning new skills, and excelling in fast-paced, result-driven environments. Proven track record of working efficiently with minimal escalations and a dedication to organizational growth.

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