Project Manager Management

SHEVEECE J. MONTGOMERY

PROJECT MANAGER

Forney,TX 708-***-**** ****************@*****.*** LinkedIn PROFESSIONAL PROFILE

Project Manager with 9+ years of expertise leading cross-functional teams to implement innovative solutions that drive change, managing projects end-to-end from strategic planning to vendor coordination and impactful execution across Healthcare, HR, and operational efficiency. Stewards process improvement and conflict resolution initiatives, from development to execution, while ensuring strategic vision aligns with delivery at every step of project timelines using agile methodologies. Leverages robust project management skills by identifying and managing project schedules, procedures, and budget risks and leveraging advanced software skills to track and forecast project budgets and support successful project delivery. Drives adoption of project changes through effective change management reviews and contract modifications and identifies requirements to ensure projects are adequately supported in meeting goals during implementation and adoption. Directs cross-functional collaboration and communication between project team and stakeholders to ensure successful project outcomes, meet stakeholders’ vision, and have a positive employee experience.

SKILLS

● Project Management

● Agile And Waterfall PM

Methodology

● PM Methodology

● Scrum Methodology

● Stakeholder Engagement

● Strategic Planning

● Data Management

● Budgeting

● Process improvement

● GAP Analysis

● Change Management

● Strategic Relationship

Management

● Project Research

● Forecasting

● Healthcare Management

● ATS Compliance

● Microsoft Office Suite

● IOS Applications, And

Windows

● SQL

● SAP

● Workday

PROFESSIONAL EXPERIENCE

Project Specialist Advocate Illinois Department of Human Services 2021–2024

● Championed knowledge-management strategy and established a project data management system for clients with medical needs by consolidating medical records, scheduling appointments, and managing communications with healthcare providers, driving improved response time and consistency in patient care.

● Implemented a structured scheduling system for care tasks, allocating duties to optimize team performance and reduce workload, enhancing daily operational flow and client satisfaction.

● Established clear deliverables and goals to track project status using an Excel-based system, identifying and recommending improvement opportunities that boosted performance and reduced errors by 20%.

● Enhanced data integrity by performing comprehensive quality checks, identifying and resolving discrepancies, and ensuring compliance with confidentiality standards.

● Collaborated with the leadership team to support a people-centered workplace culture that welcomes, energizes, and empowers employees, fostering a positive working environment and increasing retention.

● Coordinated and led the onboarding of new team members, crafting a detailed training manual to streamline learning and facilitate rapid integration, driving a 50% reduction in onboarding time and improving team readiness for client-facing tasks.

● Spearheaded the organization of physical and digital filing systems, reducing retrieval time for critical documents and improving accessibility for case managers and team members.

● Chaired sprint planning meetings by conducting daily huddles to track and report on (KPIs) key performance indicators and ensure success through a shared and detailed understanding of the projected work. Ross Dress for Less Human Resources Project Assistant 2019–2022

● Directed conflict resolution initiatives among cross-functional teams, mediating disputes to foster a collaborative environment that reduced turnover by 25% and improved productivity.

● Streamlined HR processes, overseeing payroll accuracy and compliance with labor regulations, which minimized payroll errors and bolstered HR operational efficiency.

● Enhanced recruitment outcomes by refining initial interview protocols and background check systems, contributing to a 15% improvement in hire quality and retention rates.

● Drove employee engagement strategies, implementing regular feedback loops and team meetings that elevated employee satisfaction scores by 10% and strengthened team morale.

● Implement continuous improvement methods and embody company purpose and values to inspire servant leadership.

● Monitored and measured KPIs for staff to identify areas of improvement and corrective action plans, optimizing operational processes and procedures for maximum efficiency.

● Spearheaded the training process to ensure the team has knowledge of product ranges and services to elevate customers’ overall experience, mitigating risks of customer churn. Owner Sheveece’s Children of the Future 2015-2019

● Directed daily staffing, curriculum planning, and financial oversight, achieving a 40% increase in program enrollment by efficiently managing resources and scheduling.

● Engineered analytical support for student engagement, events, and learning outcomes by monitoring candidate feedback to enhance experience and satisfaction.

● Championed respectful and positive interactions among residents, fostering a sense of shared responsibility and ownership by upholding community norms and increasing program effectiveness.

● Developed and tailored educational programs to individual needs, reaching a 95% satisfaction rate among parents by focusing on customized, responsive learning approaches.

● Trained and evaluated staff, leading to a 30% improvement in team retention and performance by addressing skill gaps and reinforcing strong work practices.

● Maintained 100% compliance with state regulations and health standards, ensuring a safe and certified environment during each inspection.

EDUCATION

Master of Science in Business Administration Governors State University Bachelor of Business Administration - Management & Psychology Governors State University

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