Property Manager Community Development
Resume:
Cynthia Ann Fowler
Dually Licensed Nursing Home/CRCF Administrator
Licensed Property Manager
* ******** ****** ************, ***** Carolina 29680
*****.**********@*****.***
An experienced Healthcare leader that brings over 25 years of enthusiasm, ambition and creativity to the job. A proven track record of business and team development through fostering strategic partnerships, both internally and externally. Strong analytical and critical thinking skills, resourceful problem solving and a positive attitude gives me the ability to manage multiple projects efficiently, produce quality results and add value to the company.
Professional Experience
Longevity Health April 2024 – November 2024
South Carolina
VP Market Lead
SC ISNP Medicare Advantage program start-up for SC Market (SNF's)
Member growth, KPI's and implemented metrics for Operational compliance
Key metrics and trends in sales, risk scores, utilization processes
Finance and Performance Analysis
Developed market team, training, education and hiring
Maintained working knowledge of all market key metrics; MLR, APK, IP/OP costs
Enrollment plan and productivity target marketing in SC and SNF's
The Residences at Greer May 2023 – December 2023
Greer, South Carolina
Administrator
Provided leadership to a 125 bed CRCF community with operational support
Responsible for Annual budget, P&L Analysis, Statistical and Financial Reports
Increased overall occupancy 53% in 8 months with an increase in overall capital
Ensured Compliance with all Federal and State Regulations
Pruitt Health Columbia November 2022– May 2023
Columbia, South Carolina
Interim Administrator
Responsible for overseeing 180 bed Skilled Nursing facility with 135 staff facility
Implemented a Customer Service Program to increase overall satisfaction and showed a decrease in turnover in both patients and employees
Created annual goals, objectives and budget recommendations that created an overall reduction in costs by 30%
Prepared facility for Federal and State Surveys ensuring compliance with all regulations in all Department
Lake Emory Post-Acute Care August 2022-October 2022
Inman, South Carolina
Interim Administrator
Provided interim leadership to 120 bed Skilled Acute Care Nursing facility with 85 staff facility
Provided overall operations support, nursing care, case management, case-mix, care plans and preparing facility for DHEC survey readiness in all areas of facility.
Trained in-coming Administrator for roles and responsibilities for Operational Management
The Aspens Verdae September 2021 – August 2022
Greenville, South Carolina
Contracted Executive Director
Successful opening of new start-up 55+ active Independent community
Marketing to community with public speaking; workshops; education
Built community relationships
Hiring, training and development of community team prior to opening
Lease-ups
Goal and sales driven with occupancy focus; sales and pre-leasing prior to opening
Waterstone on Augusta October 2020 – July 2021
Greenville, South Carolina
Executive Director
Responsible for Annual Budgets, P&L,Statistical and Financial Reports
Overall Operational Management
Ensure compliance with all State and Federal Regulations
Structured infection control process development, staff development and proper Care Plan Assessments
Deficiency Free State Survey
NHC HealthCare -Tenure 2013 – 2020
Served in Various facilities throughout South Carolina
by appointment of SC NHC President
Skills
Project Development/Management ISNP Medicare Advantage
Multi-site Operational Experience Property Management
New Project developments in SC Sales Operations
Sales/Lease-Up Data Alanlysis
Home Health, Hospice, Pharmaceutical Quality Management
Health Economics Growth Initiatives
Market Research Medicare/Medicaid
Highly Organized Public Speaking
SNF,AL and Independent Communities Leadership Development
Professional Affiliations
Greenville Rotary Member
SC Healthcare Association
SC Assisted Living Association
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