El Paso Customer Service
Resume:
Bachelor Of Science:
Business Management
University Of Phoenix
Santa Teresa, New Mexico, Mexico
***********@*****.***
El Paso, Texas 79903
Skills
• Bilingual in Spanish
• Planning production
• Logistics oversight
• Supplies inventory
• Employee Team Supervision
• Mentoring and training
• Safety standards
• Friendly, positive attitude
• Critical thinking
• Customer service
• Team building
• Flexible
• Analytical
• MS Office
• Warehouse organization
• OSHA compliance
• Material handling practices
• Quality Assurance
• Inventory replenishment
• Certified forkliȅ operator
• Six Sigma – Green Belt Certified
• Lean Manufacturing
• SAP
• Application System/400 (AS/400)
• Internal Auditor - ISO
Education And Training
Additional Information
Worked as Warehouse
Contractor in Ciudad Juárez,
Mexico in 2002 to 2007 an
manufacturing warehouse that
exported customs to El Paso, TX.
•
Worked as Ammunition
Specialist for the U.S. Army in
1984 to 1991.
•
Goal oriented professional and dedicated U.S. Veteran with 20+ years of expertise of leadership skills, with an in-depth understanding of warehouse operations and compliance standards. Practiced problem-solver with friendly and caring mentality with excellent communication skills. Expertise in customer service and inner-office operations.
Northrop Grumman - Shipping Administrator
El Paso, TX
08/2020 - Current
Floor & Decor - Warehouse Supervisor
El Paso, TX
05/2019 - 08/2020
Aries World Wide Logistics - Warehouse Manager
El Paso, Texas
02/2017 - 03/2019
JOSE V. VALDEZ
Summary
Experience
Establish and maintain good relations with customers, vendors and transport companies.
•
Manage vendor relationships to support supply chain and maintain product quality.
•
Use logistics appointment scheduling soȅware to track orders, provide updates and confirm deliveries.
•
• Generate shipping documents, including packing lists and invoices. Reconcile accounting records, including shipping and receiving logs and purchase orders.
•
Created daily schedules of warehouse personnel to ensure proper manning in order to ship and receive products at the store in a productive and cost-efficient manner
•
Directed the day-to day activities of the warehouse; such activities include shipping, receiving, maintenance, inventory control, etc.
•
Followed warehouse safety programs in order to provide a safe and clean workplace for employees and within the regulations of all OSHA local and state regulations
•
Ensured all associates are trained and following all standard operating procedures
•
Developed progressive disciplinary process in the area of counseling, oral and written warnings; ensured a productive labor climate in the warehouse operation
•
Complied with all local, state and federal requirements involving shipping and handling of hazardous materials.
•
Furnished Upon Request
References
BRK – FIRST ALERT - Inventory Supervisor
El Paso, TX
01/2016 - 01/2016
Federal-Mogul - Warehouse Supervisor
El Paso, TX
01/2014 - 01/2015
Honeywell, Inc - Warehouse Supervisor
El Paso, TX
01/1997 - 01/2014
• Managed warehouse system updates to increase productivity and reduce errors. Used logistics appointment scheduling soȅware to track orders, provide updates and confirm deliveries.
•
Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
•
Established and trained personnel in security and safety procedures to reduce liability and safeguard warehouse operations.
•
Managed daily and weekly cycle accounts and adjusted inventory records to ensure accuracy.
•
• Reviewed inventory control reports ensuring accuracy and completeness. Demonstrated leadership by making improvements to work processes and helping to train others.
•
• Prioritized and organized tasks to efficiently accomplish service goals. Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
•
Completed warehouse operational requirements by scheduling and assigning eight employees; follow-up on work results.
•
Supervised scheduling for freight and package shipments and managed return and transfer procedures.
•
Complied with federal, state, and local warehousing and shipping requirements; responsible for accurate account of inventory and inventory reports.
•
Monitored daily shipping, handling and receiving to promote smooth operations within warehouse.
•
Used logistics appointment scheduling soȅware to track orders, provide updates and confirm deliveries.
•
Completed store operational requirements by scheduling and assigning a team of 37 employees; followed up on work results; supervised the administration and implementation of staffing, appraisals, training, and professional development.
•
Identified methods to continuously improve warehouse processes, efficiency, and reduce waste.
•
Managed human resources operations by recruiting, selecting, orienting, training, coaching, counseling, and disciplining staff.
•
Managed the department workflow, maintained employee personnel files, handled disciplinary actions, and ensured the department staff was fully trained.
•
Oversaw all shipping functions and ensured compliance of shipping practices was established with company policies and procedures.
•
Contact this candidate