Customer Service Sales Associate

Mamoudou Bah

New York, NY ***** *************@*****.*** 516-***-****

EXPERIENCE

Street Outreach Program New York, NY

Homeless Outreach Intern 5/2024-Present

• Package supplies to be given to homeless populations

• Help organize and set up for special outreach events

• Communicate in need in French, Fulani, and English to identify people’s needs

• Assist at the food pantry by distributing and organizing items Barry & Frère Conakry, Guinea

Sales Associate 4/2022-8/2023

• Worked in the children’s clothing department in a busy department store

• Provided exceptional customer service and answered questions about products

• Handled cash payments and gave correct change

• Stocked shelves and folded and displayed clothing in an appealing manner

• Took inventory and packaged products

• Cleaned and organized customer area and work area Hanoi Restaurant Conakry, Guinea

Waiter/Dishwasher 9/2021-1/2022

• Took orders and served food and drinks

• Provided excellent customer service, answered questions about the menu, and gave recommendations

• Washed dishes and stored clean dishes and utensils

• Bussed, cleaned, and set tables

• Cleaned and sanitized dining area and kitchen

Hotel Simandou N’Zerekore, Guinea

Housekeeper 2/2020-6/2021

• Changed sheets, made beds, and restocked linens

• Helped guests and fulfilled special requests

• Swept, mopped, and vacuumed floors

• Sanitized bathrooms, including sinks, toilets, tubs, and showers

• Dusted surfaces and took out garbage

EDUCATION

Henry Street Settlement Workforce Development Center New York, NY GED Classes In Process

Job Readiness Training 4/2024

SKILLS

• NYS Security Guard License

• Multilingual in French, Fulani, and

English

• Customer service

• Cleaning

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