Real Estate Customer Service
Resume:
Hirene Grayson
Chicago, IL *****
********@*****.***
Work Experience
Real Estate Assistant
Sunny investment llc-Chicago, IL
November 2023 to Present
• Assisted real estate agents in preparing and organizing documents for property listings, including contracts, leases, and purchase agreements
• Managed the scheduling of property showings and open houses, ensuring all parties involved were informed and prepared
• Assisted in coordinating property inspections by scheduling appointments with inspectors and following up on inspection reports
• Performed administrative tasks such as answering phones calls/messages/emails from potential buyers/ sellers
• Assisted with the preparation of contracts and other legal documents related to real estate transactions
• Collaborated with title companies to ensure accurate completion of necessary paperwork for property closings
• Assisted in conducting property inspections, identifying any issues or repairs needed before listing a property
Building Inspector
Village Of Dolton-Dolton, IL
June 2023 to August 2024
Inspect properties in the village of Dolton
Inspected as is sales, rental inspection, sales, inspection, pre-pour and post hole inspections, solar, inspections, electrical inspections. Wrote reports for each inspection. Code Enforcement Officer
Village Of Dolton-Dolton, IL
June 2023 to August 2024
Written housing tickets for the village of Dolton
Enforce compliance for all properties in the village of dolton Addressed complaints regarding issues with properties Filed work orders for commencement of work without a permit Answered phone calls and emails regarding any property issues in the village Manger
GS plumbing-Chicago, IL
January 2016 to February 2021
Worked very closely with the plumbers assisting and purchasing tools answering phone calls regarding new jobs as far as bidding on jobs as well as payroll . Remote Customer Service Representative
ARISE-Chicago, IL
March 2016 to July 2017
• Provided exceptional customer service and support to remote customers, ensuring their needs were met and issues resolved in a timely manner
• Managed a high volume of incoming calls and emails from remote customers, consistently meeting or exceeding performance metrics for response time and customer satisfaction Skills
• Quality Inspection
• Quality Assurance
• Mechanical Knowledge
• Electrical Experience
• Microsoft Outlook
• Microsoft Word
• Construction
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