Administrative Assistant Los Angeles

Anna Shlafrok.

Position Title

Medical Field Administrative and Billing. Managerial. Administrative Assistant. Customer Service. Telecommunivations.

323-***-**** ***********@*****.*** 21462 Angela Yvonne, Saugus, CA 91350

Summary

Team worker, quick learner, always willing to learn to utilize my knowledge, skills & experience to enhance the company bottom line. Independent, ambitious, enjoy challenges & projects. Think on my feet. People person. Dependable, reliable, hard working. Always go an extra mile to make sure work is complete timely and properly. Enjoy challenges, projects & any new ideas to make processes more efficient & quicker with best results.

Credentials

●Valley Pierce College – Billing & Coding Courses & preparation for AAPC exam

●Meridian Institute, Los Angeles: Phlebotomy Technician 1

●Medical Office Assistant, Los Angeles ORT Technical Institute: Medical Assistant

●DOULA - Postpartum and Infant Care Training Ventura, CA

●PAC – Voice Provisioning Over IP (digital phone)

Experience

Sherman Oaks and Encino Hospitals 05/2021 - Present

Commercial Inpatient & Outpatient biller.

Verifying Authorizations prior to billing/follow up on authorizations.

Medicare biller/contact Noridian & website Noridian/EDD research for any pending claims.

Assisting in any projects or research for billing.

Assisting other departments for any billing related questions.

Leading some of the projects.

Quick adaption to different billing systems.

UnitedHealth Group – Optum 360

●Billing for Quest Diagnostics Lab 05/2019 - 05/2021

●Running Reports daily from different communities and Insurances and formatting after for the database.

●Running SNIF(Hospice)/ESRD (Dialysis) Report for performed services and submitting appeals to Noridian for denied services following response letters.

Spectrum Voice Provisioning Professional

●Perform all aspects of day-to-day customer order processing

(data entry) and support functions for digital phone service.

10/2009 - 05/2019

●Worked in the Reporting Team on PAP & TPV Report.

●Working PW, TX, NY markets daily & assisting customers, internal & external.

●Ensuring Customer Satisfaction by following up with installation of phone and troubleshooting.

●Building a report with PAC, dispatch, Tier 3/ATS for phone support. Working with Neustar on tickets and following up with Corporate Support when needed.

●Always open & willing to work any projects, assisting reps.

Universal Payment Solutions

2015-2019

Working with sales agents as a manager of merchants relations

Billing and Collections of payments.

Assisting sales reps on different incentives.

LA Health Care Medical Group, Los Angeles 9/2006 – 10/2008

Receptionist and Back Office

●Handled heavy volume calls, Schedule appointments using a computerized system.

●Verified Insurances, collected co-payments and outstanding balances, posted payments.

●Coordinated patient’s appointments through correspondence.

●Was utilized Russian as an interpreter for the company.

ENT and Reconstructive Plastic Surgeon Office 12/2003 – 9/2006

Biller and Collector

Workers Compensation and Personal Injury Medical Office.

●Requested authorizations from Insurance companies, billed charges.

●Collected reimbursement, worked with EOBs, did aging of the charts.

●Worked with ICD-9 - Diagnosis Codes and CPT – Procedure Codes.

●Assisted patients with paperwork & worked with Law Offices on providing & getting all the needed information.

Education

●Valley Pierce College – Billing & Coding Courses & preparation for AAPC exam

●Los Angeles Valley College: Billing and Coding Certificate

●Meridian Institute, Los Angeles: Phlebotomy Technician 1

●Medical Office Assistant, Los Angeles ORT Technical Institute: Medical Assistant

●Postpartum and Infant Care Training Ventura, CA

●C N A Certified of Red Cross Torrance, CA

Community Service

2015 - 2018

Teacher Assistant, Charter Elementary school, Reseda, CA

Assisted teachers at my son’s school for various projects and during school activities.

2010 – 2015

Time Warner Cable

Connect a Million Minds

Assisted school kids with various activities and educated on Cable Co services while visiting Company’s location.

Contact this candidate