A Full-Time Health Insurance
Resume:
Keerstin Loomis
Designated Server Trainer
Overland Park, KS 66212
**********@*****.***
My hopes are to obtain a full-time position that will include full benefits(health insurance, 401k/ retirement, etc.) Allowing my advanced skill set to build valuable clientele will prove to be a key factor to my successful future with your company. A stead-fast, professional approach provides a stable foundation to learn, teach, and lead from. Opportunity, growth, and advancement in my career are a top priority. I'm punctual, easy going, competitive, and committed. A loyal, trustworthy, respectful, loving, and conscientious foundation is where I grow from. At the end of the day, I hope to love the work I do, and the people and company I get to call family. I embrace the humility, have a kind hearted soul, and have the ability to connect and communicate in a way that puts others at ease. Respect is something that is very crucial in this line of work. Thank you for your valuable time and careful consideration! Authorized to work in the US for any employer
Work Experience
Bartender/Manager
K Machos Restaurant and Cantina-Overland Park, KS
September 2023 to Present
• Certified Bartender, Server, Trainer
• Team Lead, help management keep the flow of the shift steady, motivate and lead by example.
• See full description under Cheesecake Factory job description. Server/Trainer
The Cheesecake Factory-Overland Park, KS
June 2017 to September 2022
1. Motivate team members to keep the shift flowing smoothly. 2. Keep up with running sidework throughout the shift, and stock supplies as needed. 3. Greet guests, make them feel welcome.
4. Tour guide guests through the menu to ensure guest satisfaction and help them find exactly what they are looking for.
5. Offer recommendations and inform them of specials or modifications they may not be aware of or that may be new to the menu(seasonal fruits or toppings). 6. Communicate effectively with the kitchen and team members about the order and if modifications are needed (I.e. for allergies or special diets).
7. Add higher touches to create a pleasing experience, and make it a memorable moment. 8. Verify that all food presentation is acceptable and plated correctly before the food touches the table. 9. Check in with guests often to gain their trust and to show them genuine, old fashioned hospitality. 10. Uniquely present a topnotch dessert presentation to offer new beautiful, and creative options that will leave them practically eating out of your hand. The theatrics, performance, and feelings expressed are what makes the sell so enticing.
11. Box up food tableside, if given the opportunity. 12. Follow the Steps of Service to provide consistency and excellence across the board and to help keep up with personal and professional morale.
13. Check out with Shift Lead and Mgr after (and only if) sidework, table cleanings, and silverware are verified and complete.
14. Fill out and turn in paperwork at the end of shift. 15. I am a Certified Designated Server Trainer.
16. I have the pleasure of training, encouraging, motivating, certifying, learning, and growing with new team members.
17. I am trained and Certified to work in the following titles/areas: Host, Baker, Server, Bartender, Food Runner, and Designated Trainer(DT).
Education
Some College
Vocational/Technical Certifications
Skills
• Serving Experience (10+ years)
• Restaurant Management
• Bartending (3 years)
• Restaurant Experience (10+ years)
• Host/Hostess
• Upselling (10+ years)
• Customer service (10+ years)
• Shift Management
• Food Preparation
• Food Safety
• Food Service
• Busser
• Microsoft Office
• POS
• Serving
• Fine dining experience
• Hospitality
• Guest services
• Cash handling
• Supervising experience
• Leadership
• Sales
• Microsoft Excel
• Casual dining experience
• Team development
• Cash register
• Communication skills
• Cocktail experience
• Time management
• Wine knowledge
• Basic math
• Banquet Experience
• Administrative Experience
• Financial planning
• Organizational skills
Certifications and Licenses
Microsoft Office Specialist
January 2016 to April 2026
ServSafe Alcohol
ServSafe Food Handler
Certified Production Technician
ServSafe Manager
Driver's License
July 2023 to July 2024
Food Handler Certification
Assessments
Bartending — Proficient
July 2022
Understanding, pouring, and mixing drink orders
Full results: Proficient
Bartending — Proficient
August 2024
Understanding, pouring, and mixing drink orders
Full results: Proficient
Work style: Reliability — Proficient
August 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Food safety — Proficient
April 2023
Knowledge of proper food and equipment handling safety measures Full results: Proficient
Restaurant manager — Proficient
July 2022
Managing restaurant staff and meeting customer expectations Full results: Proficient
Call center customer service — Proficient
August 2022
Demonstrating customer service skills in a call center setting Full results: Proficient
Case management & social work — Proficient
April 2023
Determining client needs, providing support resources, and collaborating with clients and multidisciplinary teams
Full results: Proficient
Management & leadership skills: Impact & influence — Proficient July 2022
Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Proficient
Sales skills — Proficient
August 2022
Influencing and negotiating with customers
Full results: Proficient
Food service: Customer situations — Proficient
February 2023
Identifying and addressing customer needs in a food service setting Full results: Proficient
Retail customer service — Proficient
July 2022
Responding to customer situations in a retail setting Full results: Proficient
Customer service — Proficient
July 2022
Identifying and resolving common customer issues
Full results: Proficient
Attention to detail — Proficient
July 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Cooking skills: Basic food preparation — Proficient April 2023
Preparing food, using cooking equipment, and converting ingredient measurements Full results: Proficient
Administrative assistant/receptionist — Proficient July 2024
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Scheduling — Proficient
January 2023
Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Proficient
Attention to detail — Proficient
July 2024
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Customer focus & orientation — Proficient
February 2023
Responding to customer situations with sensitivity Full results: Proficient
Bartending — Proficient
January 2023
Understanding, pouring, and mixing drink orders
Full results: Proficient
Work style: Conscientiousness — Proficient
October 2022
Tendency to be well-organized, rule-abiding, and hard-working Full results: Proficient
Front desk agent (hotel) — Proficient
September 2022
Selecting hotel rooms based on requests and identifying errors in hotel data Full results: Proficient
Bartending — Proficient
September 2023
Understanding, pouring, and mixing drink orders
Full results: Proficient
Data entry: Attention to detail — Proficient
February 2023
Maintaining data integrity by detecting errors
Full results: Proficient
Sales skills — Proficient
February 2023
Influencing and negotiating with customers
Full results: Proficient
Work style: Reliability — Proficient
September 2023
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Customer focus & orientation — Proficient
July 2024
Responding to customer situations with sensitivity Full results: Proficient
Food service: Customer situations — Proficient
July 2024
Identifying and addressing customer needs in a food service setting Full results: Proficient
Retail customer service — Proficient
May 2023
Responding to customer situations in a retail setting Full results: Proficient
Food service: Customer situations — Proficient
October 2022
Identifying and addressing customer needs in a food service setting Full results: Proficient
Customer focus & orientation — Proficient
July 2022
Responding to customer situations with sensitivity Full results: Proficient
Management & leadership skills: Impact & influence — Proficient July 2024
Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Proficient
Food service: Customer situations — Proficient
September 2023
Identifying and addressing customer needs in a food service setting Full results: Proficient
Work style: Reliability — Proficient
August 2024
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Administrative assistant/receptionist — Proficient October 2022
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Workplace safety — Proficient
October 2022
Using safe practices at work
Full results: Proficient
Food service: Customer situations — Proficient
July 2022
Identifying and addressing customer needs in a food service setting Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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