Administrative Assistant Executive
Resume:
GWENDOLYN D. TAYLOR
***************@*****.***
I am an Executive Administrative Assistant with 25 plus years of experience; a highly competent and enthusiastic individual with an extensive range of professional and administrative knowledge to support company policies and standards. I have the ability to serve as primary source of support for company management; skilled in organization, clear communication, and maintaining confidential information. I’m eager to make a difference in your company!
WORK EXPERIENCE
Administrative Mail Clerk
Legal Help for Veterans, PLLC - Northville, MI
November 2022 to Present
Sort and collate incoming/outgoing mail
Time/Date stamp all incoming/outgoing mail
Weigh mail to determine the correct postage
Open mail addressed to the office and discard junk mail
Record all mail into a digital system (Salesforce and VetraSpec Systems) Administrative Assistant
Second Baptist Church of Detroit - Detroit, MI
February 2021 to November 2022
Managed day to day operations, created new and enhanced ways for the business to run smoother
Balanced incoming finances
Communicated through daily email
Managed the calendar of the Pastor and church
Created meetings, created agendas and meeting packets
Logged invoices, printed mailing labels, packaged and shipped orders
Managed and communicated information to members of announcements, events, etc.
Created letters, letterhead, logos, business cards and other designs as needed e-Commerce Supervisor
The Kroger Company of MI - Troy, MI
June 2020 to February 2021
Managed overall day-to-day operations of the department to achieve sales objectives, goals and budgets
Supervised and coached direct reports in the performance of their duties
Monitored and controlled expenses for the department
Provided feedback to Store Management, Direct Manager and KOMPASS TEAM
Achieved/Exceeded weekly and period annual sales, wage budgets and other goals
Lead team in planning, implementation and execution of e-Commerce initiatives
Trained associates on all functions and duties of the order selector and customer attendant roles
Assistant to the District Manager/Administrative Assistant/Office Manager – District Level The Kroger Company of MI - Sterling Heights, MI
July 2014 to June 2020
Provided day-to-day administrative support for the District Manager and staff, as required
Managed calendars, schedules and meetings for all levels of Management
Recorded and distributed meeting minutes
Screened incoming calls and directed them to appropriate staff
Transcribed and/or composed letters, memos and reports
Assembled, located, read and routed confidential correspondence and materials
Responded to and solved customer discrepancies and complaints
Provided customer service that made internal/external customers fell welcome and appreciated
Processed district mail and distributed accordingly
Created and designed projects, i.e. Standard Operating Procedure booklets Administrative Assistant/Office Manager
New Bride Missionary Baptist Church - Detroit, MI
June 2005 to July 2014
Composed/Typed correspondence and memos
Assisted Treasurer with annual budget and reporting requirements
Assembled, located, read and routed confidential correspondence and materials
Coordinated routine emails, calendar entries, scheduled events and meetings
Recorded and distributed meeting minutes
Responded to customer discrepancies and complaints
Screened incoming calls and directed them to appropriate staff
Supervised lower-level members on fundraiser planning and implementation i.e. set/clean up
Submitted proposals and administered fundraising records and documentation Judicial Typist, Human Resources Assistant I (temporary); Division Secretary 36th District Court – Human Resources, Criminal/Traffic Division - Detroit, MI January 2000 to June 2005
Provided day-to-day administrative support for the Division Director and staff, as required
Managed calendars, schedules and meetings for all levels of Management
Recorded and distributed meeting minutes
Assembled, located, read and routed confidential correspondence and materials
Responded to and solved customer discrepancies and complaints
Assured the organization and its mission, programs and services were presented in a positive image
Built and maintained working relationships with all levels of the organization
Defined, organized and prioritized tasks
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